Nursing home · Top rated by CMS
New England Pediatric Care
78 Boston Road, North Billerica, MA 01862 · Map
Non profit - Corporation · 80 certified beds
New England Pediatric Care is a Medicare-certified nursing home in North Billerica, Massachusetts. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 5/5 for health inspections). Nurse staffing is 7.63 hours per resident per day, above the Massachusetts average of 3.86. Its most recent inspection on Mar 20, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How New England Pediatric Care compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 7.63 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.22 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 4.30 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 33.7% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 20, 2025 inspection was corrected by May 2, 2025
What inspectors found at New England Pediatric Care
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 20, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 9, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 9, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Sep 27, 2023
Show all 10 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 15, 2023 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Feb 15, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 15, 2023 - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Feb 15, 2023 - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 15, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 78 Boston Road
North Billerica, MA 01862 - CMS certification #
- 225785
- Ownership
- Non profit - Corporation
- Certified beds
- 80
- Avg residents/day
- 76.7
- Provider type
- Medicare and Medicaid
- First certified
- 2023-04-12
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around New England Pediatric Care using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What New England Pediatric Care says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Affiliated with Tufts Medical Center, NEPC has the capabilities of handling a wide range of medical needs from long term care, recovery time after a hospital stay and short-term respite needs.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Highly skilled teams of Registered Nurses (RNs) and Certified Nursing Assistants (CNAs) work around the clock to attend to the medical needs of our young patients.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Lowell General Hospital, Lowell. 4.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Life Care Center of Merrimack Valley, Billerica. 0.0 miles away, straight line.
- Nearest home health agency office
- Premier Services At Home LLC, Chelmsford. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01862 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Chelmsford, Chelmsford, 1.7 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Of Lowell, Lowell, 2.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 7.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 01862.
Tufts Medicine Care At Home, office in Lowell, 2.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassionate Care Hospice, office in Woburn, 10.2 miles away, straight line (CMS family survey rating 2 of 5 stars)
Compassus - Southern Massachusetts, office in North Andover, 10.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Atrius Health Inc, Chelmsford. 1.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is New England Pediatric Care a good nursing home?
CMS gives New England Pediatric Care an overall rating of 5 out of 5 stars, including 4/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is New England Pediatric Care staffed?
New England Pediatric Care reports 7.63 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has New England Pediatric Care had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does New England Pediatric Care have?
New England Pediatric Care is certified for 80 beds.