Nursing home
Neville Center at Fresh Pond for Nursing & Rehab
640 Concord Avenue, Cambridge, MA 02138 · Map
Non profit - Corporation · 112 certified beds
Neville Center at Fresh Pond for Nursing & Rehab is a Medicare-certified nursing home in Cambridge, Massachusetts. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.24 hours per resident per day, above the Massachusetts average of 3.86. Its most recent inspection on May 28, 2025 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Neville Center at Fresh Pond for Nursing & Rehab compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.24 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.94 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.11 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | —% | 39.5% | 46.4% | — |
| Deficiencies cited, last inspection | 6.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Neville Center at Fresh Pond for Nursing & Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 28, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 28, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · May 28, 2025 · Full report (PDF) - Potential for harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · May 28, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · May 28, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · May 28, 2025 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Dec 3, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jul 23, 2024 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Jul 23, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 23, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 23, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jul 23, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 640 Concord Avenue
Cambridge, MA 02138 - CMS certification #
- 225378
- Ownership
- Non profit - Corporation
- Certified beds
- 112
- Avg residents/day
- 95.9
- Provider type
- Medicare and Medicaid
- First certified
- 1990-07-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Neville Center at Fresh Pond for Nursing & Rehab using Google Maps.
Other public records
- Website says Works with hospice
- Emergency In hurricane evacuation Zone A
Full public records, with dates and sources
Care and services
From the community’s website
What Neville Center at Fresh Pond for Nursing & Rehab says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
With a team of experienced professionals, we offer a variety of services including in-home care, assisted living, memory care, and hospice care.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Mount Auburn Hospital, Cambridge. 1.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Sancta Maria Nursing Facility, Cambridge. 0.4 miles away, straight line.
- Nearest home health agency office
- Visiting Nurse And Community Care, Arlington. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02138 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Northeast Cambridge Dialysis, Cambridge, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita - Mystic River Home Training, Cambridge, 0.4 miles away, straight line (CMS rating 5 of 5 stars)
Dci Ball Square, Somerville, 2.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 02138.
Visiting Nurse & Community Care, office in Arlington, 1.4 miles away, straight line
Beacon Hospice, An Amedisys Company, office in Charlestown, 3.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Gentiva, office in Auburndale, 5.3 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Mount Auburn Professional Services Inc, Cambridge. 0.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone A on the Massachusetts hurricane evacuation zones. (Massachusetts Emergency Management Agency (via MassGIS), map updated May 22, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, coastal flooding very low, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Neville Center at Fresh Pond for Nursing & Rehab a good nursing home?
CMS gives Neville Center at Fresh Pond for Nursing & Rehab an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Neville Center at Fresh Pond for Nursing & Rehab staffed?
Neville Center at Fresh Pond for Nursing & Rehab reports 4.24 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Neville Center at Fresh Pond for Nursing & Rehab had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Neville Center at Fresh Pond for Nursing & Rehab have?
Neville Center at Fresh Pond for Nursing & Rehab is certified for 112 beds.