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Nursing home

Hillcrest Commons Nursing & Rehabilitation Center

169 Valentine Road, Pittsfield, MA 01201 · Map
Non profit - Corporation · Part of Integritus Healthcare (15 facilities) · 265 certified beds

Medicare and Medicaid certified
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Hillcrest Commons Nursing & Rehabilitation Center is a Medicare-certified nursing home in Pittsfield, Massachusetts. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.74 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Mar 25, 2025 cited 21 deficiencies.

1 out of 5Overall CMS rating
2 out of 5Health inspections
3 out of 5Staffing
265 bedsCertified beds
  • 1 fine totaling $11,629In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing3/5
Quality measures1/5
Long-stay quality1/5
Short-stay qualityNo data

How Hillcrest Commons Nursing & Rehabilitation Center compares

This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMassachusetts avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.743.863.89below avg
RN staffing (hrs/resident/day)0.460.650.68below avg
Aide staffing (hrs/resident/day)2.352.262.34above avg
Nursing staff turnover41.5%39.5%46.4%above avg
Deficiencies cited, last inspection21.08.99.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.74Total nurse hrs/resident/day
0.46RN hrs/resident/day
0.93LPN hrs/resident/day
2.35Aide hrs/resident/day
3.20Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff41.5%
Registered nurses18.2%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 25, 2025Most recent inspection
21Deficiencies found
100Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $11,629, 1 total penalty.

What inspectors found at Hillcrest Commons Nursing & Rehabilitation Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Administration Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough food/fluids to maintain a resident's health.

    Quality of Life and Care Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control Deficiencies · Mar 25, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Nutrition and Dietary Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Nutrition and Dietary Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Provide or obtain dental services for each resident.

    Quality of Life and Care Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Nursing and Physician Services Deficiencies · Mar 25, 2025 · Full report (PDF)
  • Potential for harm

    Provide care or services that was trauma informed and/or culturally competent.

    Quality of Life and Care Deficiencies · Mar 25, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
169 Valentine Road
Pittsfield, MA 01201
CMS certification #
225687
Ownership
Non profit - Corporation
Certified beds
265
Avg residents/day
219.6
Provider type
Medicare and Medicaid
First certified
1995-07-31
Chain
Integritus Healthcare (15 facilities)
Setting
Urban

Part of Integritus Healthcare

Integritus Healthcare operates 15 nursing facilities across the United States. View all Integritus Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Hillcrest Commons Nursing & Rehabilitation Center using Google Maps.

Other public records

  • Workplace safety 5 OSHA workplace safety inspections since 2020, 7 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Jun 7, 2022: follow-up inspection, partial (health). Case closed Feb 15, 2023. 2 violations cited (2 repeat). Penalties: $26,104 proposed, $26,104 now. OSHA record. OSHA recorded the employer as Hillcrest Commons Extended Care.
    Details
    • Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $26,104 proposed, $26,104 now. To be fixed by Dec 1, 2022.
    • Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Dec 1, 2022.
  • Mar 4, 2021: unprogrammed, related to another inspection inspection, partial (health). Case closed Jul 26, 2021. No violations cited. OSHA record. OSHA recorded the employer as Paramount Healthcare Services. Matched by street address; the name OSHA recorded differs from the community's.
  • Mar 4, 2021: unprogrammed, related to another inspection inspection, partial (health). Case closed Jul 26, 2021. No violations cited. OSHA record. OSHA recorded the employer as Favorite Healthcare Staffing, INC. Matched by street address; the name OSHA recorded differs from the community's.
  • Feb 18, 2021: unprogrammed, related to another inspection inspection, partial (health). Case closed May 21, 2021. No violations cited. OSHA record. OSHA recorded the employer as Integrinurse, INC. Matched by street address; the name OSHA recorded differs from the community's.
  • Dec 18, 2020: referral inspection, partial (health). Case closed Nov 17, 2021. 5 violations cited (5 serious). Penalties: $13,653 proposed, $9,558 now. OSHA record. OSHA recorded the employer as Hillcrest Commons Extended Care.
    Details
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $13,653 proposed, $9,558 now.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(g)(1)(i)(a)). Penalty $0 proposed, $0 now.
    • Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(1)). Penalty $0 proposed, $0 now.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Berkshire Medical Center, Pittsfield. 1.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Berkshire Place, Pittsfield. 1.6 miles away, straight line.
Nearest home health agency office
Berkshire Visiting Nurse Association, Pittsfield. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 01201 as metropolitan (metropolitan core).
Dialysis within 15 miles
Berkshire Medical Center, Pittsfield, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
2 Medicare hospices tell CMS they serve ZIP code 01201.
Hospicecare In The Berkshires, office in Pittsfield, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Daniel Wollman, MD, Otis. 19.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective January 16, 1987), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Hillcrest Commons Nursing & Rehabilitation Center a good nursing home?

CMS gives Hillcrest Commons Nursing & Rehabilitation Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Hillcrest Commons Nursing & Rehabilitation Center staffed?

Hillcrest Commons Nursing & Rehabilitation Center reports 3.74 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.

Has Hillcrest Commons Nursing & Rehabilitation Center had inspection problems?

Its most recent CMS inspection cited 21 deficiencies.

How many beds does Hillcrest Commons Nursing & Rehabilitation Center have?

Hillcrest Commons Nursing & Rehabilitation Center is certified for 265 beds.