Nursing home
Eliot Center for Health and Rehabilitation
168 West Central Street, Natick, MA 01760 · Map
For profit - Limited Liability company · Part of Azure Healthcare (6 facilities) · 114 certified beds
Eliot Center for Health and Rehabilitation is a Medicare-certified nursing home in Natick, Massachusetts. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Jan 21, 2025 cited 13 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Eliot Center for Health and Rehabilitation compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.28 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 35.1% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 13.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Eliot Center for Health and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Jan 21, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Jan 21, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jan 21, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 168 West Central Street
Natick, MA 01760 - CMS certification #
- 225516
- Ownership
- For profit - Limited Liability company
- Certified beds
- 114
- Avg residents/day
- 98.8
- Provider type
- Medicare and Medicaid
- First certified
- 1990-07-01
- Chain
- Azure Healthcare (6 facilities)
- Setting
- Urban
Part of Azure Healthcare
Azure Healthcare operates 6 nursing facilities across the United States. View all Azure Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Eliot Center for Health and Rehabilitation using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Eliot Center for Health and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
respite care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Our center is known for its dedication to excellent high staff-to-patient ratios and 24/7 nursing coverage.
(page, checked Oct 15, 2026) - Smoke-free.
An extremely clean, smoke-free environment
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Metrowest Medical Center, Framingham. 2.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Beaumont Rehab & Skilled Nursing CTR - Natick, Natick. 1.9 miles away, straight line.
- Nearest home health agency office
- Natick Visiting Nurse Association, Natick. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01760 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Framingham, Framingham, 2.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Fresenius Kidney Care Wellesley, Wellesley, 3.2 miles away, straight line (CMS rating 3 of 5 stars)
Wellesley Dialysis, Wellesley, 7.2 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 27 Medicare hospices tell CMS they serve ZIP code 01760.
Dignity Hospice Care, office in Framingham, 1.9 miles away, straight line
Brighton Hospice Massachusetts, LLC, office in Newton, 8.3 miles away, straight line
West River Hospice, office in Needham, 8.6 miles away, straight line - Nearest geriatric medicine practice
- Seha Medical And Wound Care LLC, Wellesley. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Eliot Center for Health and Rehabilitation a good nursing home?
CMS gives Eliot Center for Health and Rehabilitation an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Eliot Center for Health and Rehabilitation staffed?
Eliot Center for Health and Rehabilitation reports 3.42 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Eliot Center for Health and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Eliot Center for Health and Rehabilitation have?
Eliot Center for Health and Rehabilitation is certified for 114 beds.