Nursing home
Carleton-Willard Village Retirement & Nursing Center
100 Old Billerica Road, Bedford, MA 01730 · Map
Non profit - Corporation · 179 certified beds
Carleton-Willard Village Retirement & Nursing Center is a Medicare-certified nursing home in Bedford, Massachusetts. CMS rates it 4 out of 5 stars overall (5/5 for staffing, 2/5 for health inspections). Nurse staffing is 5.13 hours per resident per day, above the Massachusetts average of 3.86. Its most recent inspection on Feb 7, 2025 cited 5 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $25,497In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Carleton-Willard Village Retirement & Nursing Center compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.13 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.05 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.31 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 28.0% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $25,497, 2 total penalties.
What inspectors found at Carleton-Willard Village Retirement & Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 10, 2025 · Full report (PDF) - Immediate jeopardy
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 10, 2025 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 10, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 7, 2025 · Full report (PDF)
Show all 11 deficiencies
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 29, 2024 · Full report (PDF) - Actual harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 29, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 29, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 13, 2023 - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Sep 13, 2023 - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 13, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 100 Old Billerica Road
Bedford, MA 01730 - CMS certification #
- 225273
- Ownership
- Non profit - Corporation
- Certified beds
- 179
- Avg residents/day
- 93.9
- Provider type
- Medicare and Medicaid
- First certified
- 1983-12-13
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Carleton-Willard Village Retirement & Nursing Center using Google Maps.
Other public records
- Website says 1 meals a day, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Carleton-Willard Village Retirement & Nursing Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- 1 meals a day.
This is a recurring fee that covers the many services and amenities of the Village, such as one meal a day, housekeeping, and the Learning in Retirement program (see
(page, checked Oct 12, 2026) - Pets allowed.
Pets are welcome.
(page, checked Oct 12, 2026) - Apartment types named: one-bedroom, two-bedroom, cottage or villa.
We have 92 cottages, which offer single-level living in floor plans featuring one bedroom, two bedrooms, and two bedroom plus study.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Lahey Hospital & Medical Center, Burlington, Burlington. 2.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Meadow Green Nursing and Rehabilitation Center, Waltham. 4.2 miles away, straight line.
- Nearest home health agency office
- Health Star Home Care LLC, Bedford. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01730 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Burlington Regional Dialysis, Burlington, 2.8 miles away, straight line (CMS rating 4 of 5 stars)
Davita Woburn Dialysis, Woburn, 5.5 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Chelmsford, Chelmsford, 7.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 01730.
Compassionate Care Hospice, office in Woburn, 5.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Visiting Nurse & Community Care, office in Arlington, 8.9 miles away, straight line
Hands And Hearts Hospice Corporation, office in Wellesley Hills, 12.1 miles away, straight line - Nearest geriatric medicine practice
- Mount Auburn Professional Services Inc, Lexington. 3.5 miles away, straight line. 5 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire relatively low, tornado relatively moderate, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Carleton-Willard Village Retirement & Nursing Center a good nursing home?
CMS gives Carleton-Willard Village Retirement & Nursing Center an overall rating of 4 out of 5 stars, including 5/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Carleton-Willard Village Retirement & Nursing Center staffed?
Carleton-Willard Village Retirement & Nursing Center reports 5.13 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Carleton-Willard Village Retirement & Nursing Center had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Carleton-Willard Village Retirement & Nursing Center have?
Carleton-Willard Village Retirement & Nursing Center is certified for 179 beds.