Nursing home
Care Village at West Roxbury
5060 Washington Street, West Roxbury, MA 02132 · Map
For profit - Corporation · Part of Bear Mountain Healthcare (8 facilities) · 76 certified beds
Care Village at West Roxbury is a Medicare-certified nursing home in West Roxbury, Massachusetts. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.38 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Nov 14, 2025 cited 9 deficiencies.
- 1 fine totaling $3,418In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Care Village at West Roxbury compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.38 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.97 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.82 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 22.9% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 14, 2025 inspection was corrected by December 12, 2025
Penalties in CMS records: 1 fine totaling $3,418, 1 total penalty.
What inspectors found at Care Village at West Roxbury
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Nov 14, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Oct 31, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Oct 31, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 31, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5060 Washington Street
West Roxbury, MA 02132 - CMS certification #
- 225499
- Ownership
- For profit - Corporation
- Certified beds
- 76
- Avg residents/day
- 62.9
- Provider type
- Medicare and Medicaid
- First certified
- 1990-07-01
- Chain
- Bear Mountain Healthcare (8 facilities)
- Setting
- Urban
Part of Bear Mountain Healthcare
Bear Mountain Healthcare operates 8 nursing facilities across the United States. View all Bear Mountain Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Care Village at West Roxbury using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Brigham And Women Faulkner Hospital, Jamaica Plain. 2.9 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- German Center for Extended Care, Boston. 0.7 miles away, straight line.
- Nearest home health agency office
- Washington Healthcare LLC, West Roxbury. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02132 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Brigham/Faulkner, Jamaica Plain, 2.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fmc Westwood Dialysis Center (Bma Westwood), Westwood, 3.9 miles away, straight line (CMS rating 5 of 5 stars)
Davita Brookline Dialysis, Brookline, 5.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 02132.
Hebrew Seniorlife Hospice Care, Inc, office in Dedham, 2.5 miles away, straight line
Good Shepherd Community Care, office in Newton, 3.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Pathways Healthcare, office in Westwood, 4.0 miles away, straight line - Nearest geriatric medicine practice
- Hebrew Rehabilitation Center, Dedham. 1.8 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding very low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Care Village at West Roxbury a good nursing home?
CMS gives Care Village at West Roxbury an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Care Village at West Roxbury staffed?
Care Village at West Roxbury reports 3.38 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Care Village at West Roxbury had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Care Village at West Roxbury have?
Care Village at West Roxbury is certified for 76 beds.