Nursing home
Andover Manor Rehab and Nursing
89 Morton Street, Andover, MA 01810 · Map
For profit - Limited Liability company · Part of Stern Consultants (22 facilities) · 174 certified beds
Andover Manor Rehab and Nursing is a Medicare-certified nursing home in Andover, Massachusetts. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.49 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Jan 9, 2025 cited 20 deficiencies.
- 1 fine totaling $9,311In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Andover Manor Rehab and Nursing compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.49 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.44 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.21 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 43.9% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 15, 2026 inspection was corrected by February 5, 2026
Penalties in CMS records: 1 fine totaling $9,311, 1 total penalty.
What inspectors found at Andover Manor Rehab and Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Jan 15, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 15, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Jan 15, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 89 Morton Street
Andover, MA 01810 - CMS certification #
- 225294
- Ownership
- For profit - Limited Liability company
- Certified beds
- 174
- Avg residents/day
- 120.9
- Provider type
- Medicare and Medicaid
- First certified
- 1987-02-20
- Chain
- Stern Consultants (22 facilities)
- Setting
- Urban
Part of Stern Consultants
Stern Consultants operates 22 nursing facilities across the United States. View all Stern Consultants facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Andover Manor Rehab and Nursing using Google Maps.
Other public records
- Website says Nurse 24 hours a day, diabetes care
Full public records, with dates and sources
Care and services
From the community’s website
What Andover Manor Rehab and Nursing says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Merrimack Health Lawrence Hospital, Lawrence. 3.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Vantage at Andover LLC, Andover. 1.9 miles away, straight line.
- Nearest home health agency office
- Pavilion Medical Home Care & Staffing, LLC, North Andover. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01810 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita North Andover Renal At Home, North Andover, 3.6 miles away, straight line (CMS rating 5 of 5 stars)
Fresenius Medical Care Merrimack Valley, Methuen, 5.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fresenius Medical Care Of Methuen, Methuen, 6.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 18 Medicare hospices tell CMS they serve ZIP code 01810.
Compassus - Southern Massachusetts, office in North Andover, 1.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Tufts Medicine Care At Home, office in Lowell, 7.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Harborside Hospice Of Massachusetts, LLC, office in Haverhill, 8.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- The Commonwealth Of Massachusetts, Tewksbury. 5.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Andover Manor Rehab and Nursing a good nursing home?
CMS gives Andover Manor Rehab and Nursing an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Andover Manor Rehab and Nursing staffed?
Andover Manor Rehab and Nursing reports 3.49 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Andover Manor Rehab and Nursing had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Andover Manor Rehab and Nursing have?
Andover Manor Rehab and Nursing is certified for 174 beds.