Nursing home
Alliance Health at West Acres
804 Pleasant Street, Brockton, MA 02301 · Map
Non profit - Corporation · Part of Alliance Health & Human Services (8 facilities) · 138 certified beds
Alliance Health at West Acres is a Medicare-certified nursing home in Brockton, Massachusetts. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.64 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Sep 19, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Alliance Health at West Acres compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.64 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.29 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 29.4% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 19, 2025 inspection was corrected by October 27, 2025
What inspectors found at Alliance Health at West Acres
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 29, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Aug 29, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 27, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 27, 2023 - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jul 27, 2023 - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jul 27, 2023 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jul 27, 2023 - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jul 27, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 804 Pleasant Street
Brockton, MA 02301 - CMS certification #
- 225259
- Ownership
- Non profit - Corporation
- Certified beds
- 138
- Avg residents/day
- 115.3
- Provider type
- Medicare and Medicaid
- First certified
- 1977-08-01
- Chain
- Alliance Health & Human Services (8 facilities)
- Setting
- Urban
Part of Alliance Health & Human Services
Alliance Health & Human Services operates 8 nursing facilities across the United States. View all Alliance Health & Human Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Alliance Health at West Acres using Google Maps.
Other public records
- Website says Works with hospice, transportation
- Workplace safety 3 OSHA workplace safety inspections since 2020, 3 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Alliance Health at West Acres says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Whether you’re making a choice about nursing, rehab, rest homes, hospice, foster care or adoption, our experience, expertise and compassion will give you confidence that you are making the right decision for yourself or a loved one.
(page, checked Oct 12, 2026) - Provides transportation.
Facilitation and Transportation to College Tours
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 20, 2022: follow-up inspection, partial (health). Case closed Jul 18, 2022. No violations cited. OSHA record. OSHA recorded the employer as Alliance Health of Brockton, INC. Matched by street address; the name OSHA recorded differs from the community's.
- May 8, 2020: referral inspection, partial (health). Case open. No violations cited. OSHA record. OSHA recorded the employer as Alliance Health of Brockton, INC. Matched by street address; the name OSHA recorded differs from the community's.
- May 8, 2020: fatality or catastrophe inspection, partial (health). Case closed Sep 9, 2022. 3 violations cited (3 serious). Penalties: $12,145 proposed, $8,502 now. OSHA record. OSHA recorded the employer as Alliance Health of Brockton, INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $12,145 proposed, $8,502 now. To be fixed by Apr 12, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Apr 12, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Apr 12, 2021. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Good Samaritan Medical Center, Brockton. 1.0 mile away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Brockton Post Acute Care, Brockton. 0.7 miles away, straight line.
- Nearest home health agency office
- Ab Home Health Care, LLC, Brockton. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02301 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Brockton Dialysis Center, LLC, Brockton, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Brockton Regional Kidney Center, Brockton, 0.8 miles away, straight line (CMS rating 5 of 5 stars)
Concerto Massachusetts LLC, Stoughton, 1.4 miles away, straight line - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 02301.
Brockton Visiting Nurse Association, office in Brockton, 1.1 miles away, straight line
Old Colony Hospice, Inc, office in W Bridgewater, 3.9 miles away, straight line (CMS family survey rating 5 of 5 stars)
Compassionate Care Hospice Of Southeastern Massachusetts LLC, office in Bridgewater, 8.8 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Hebrew Rehabilitation Center, Canton. 6.6 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Alliance Health at West Acres a good nursing home?
CMS gives Alliance Health at West Acres an overall rating of 4 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Alliance Health at West Acres staffed?
Alliance Health at West Acres reports 3.64 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Alliance Health at West Acres had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Alliance Health at West Acres have?
Alliance Health at West Acres is certified for 138 beds.