Assisted Living
Chelmsford Crossings
199 Chelmsford St., Chelmsford, MA 01824 · Map
Licensed for 63 residents
Chelmsford Crossings is a state-licensed assisted living community in Chelmsford, Massachusetts. It is licensed for 63 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 63 residents
Certified Assisted Living Residence.
Nearest emergency room
2.6 miles
Lowell General Hospital, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Chelmsford Crossings this community | 63 | Not published | Active | 4 findings in latest review | |
| Sunny Acres-Legacy Care | 1.2 mi | 12 | Not published | Active | 2 findings in latest review |
| The Residence at Freeman Lake | 1.8 mi | 79 | Not published | Active | 5 findings in latest review |
| The Atrium at Drum Hill | 1.8 mi | 44 | Not published | Active | 5 findings in latest review |
| The Sabb Residence | 2.9 mi | 60 | Not published | Active | No record |
State inspection record4 findings in latest review
- Last compliance review
- April 22, 2025
- Reports on AGE’s page
- 1
- Latest action (as printed)
- Plan of Correction required
- Certified since 1997
Compliance review, April 22, 2025 (AGE’s report)
- Review on site
- April 22, 2025
- Report dated
- May 1, 2025
- Action taken (as printed)
- Plan of Correction required
- Previous action (as printed)
- No
- Certification (as printed)
- Deemed Certified since 4/18/2025
- Review before this one
- March 21, 2023
- Corrections due by (as printed)
- June 1, 2025
- Findings cited
- 4 4 marked repeat
Summary: AGE cited 4 findings in this report, 4 of them marked as repeat findings from an earlier review. Plan of Correction required (AGE’s action).
Summary of actions, as written: “AGE conducted an on-site Compliance Review on April 22, 2025. Benchmark Senior Living at Chelmsford Crossings (Residence) will continue to be certified until AGE issues a notice regarding final approval or denial of the application for recertification. Final approval will be granted when the issues discussed below have been clarified or corrected in writing. Benchmark Senior Living at Chelmsford Crossings May 1, 2025”
- Finding A: General Requirements for an ALR: Emergency Response marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Late e-call response times.”
Regulation cited, as printed: 651 CMR 12.04(2)(b) (2)(d), (3)(b)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(2)(b): Service and Service Coordination Requirements (rule text: “The Sponsor of the Assisted Living Residence shall provide or arrange for the provision of the following services by personnel meeting standards for professional qualifications and training set forth in 651 CMR 12.05, 12.07, and 12.08: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding B: General Requirements for an ALR: Service Plan Development and Requirements marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Inconsistent with documenting all requirements of Assessments and Service Plans.”
Regulation cited, as printed: 651 CMR 12.04(7)(b) 651 CMR 12.04(8)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(7)(b): Service Plan Development (rule text: “The Service Coordinator or nurse shall review the Resident's initial service plan within 30 days of the commencement of residency and document the review to ensure the Resident's needs and preferences are accurately incorporated therein [...]”); 651 CMR 12.04(8)(c): Service Plan Requirements (rule text: “Following the Service Plan reassessment required by 651 CMR 12.04(7)(b), the Service Coordinator or nurse shall review the Service Plan not less than every six months, or at any time upon identifying an improvement in the Resident's [...]”)
Corrective action: See IV A (sections of the report)
- Finding C: General Requirements for an ALR: Quality Assurance and Performance Improvement marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Missing or incomplete components of the Quality Assurance and Performance Improvement requirements.”
Regulation cited, as printed: 651 CMR 12.04(10)(c)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(10)(c): Quality Assurance and Performance Improvement › Medication Quality Plan (rule text: “The Residence shall develop and implement systems that support and promote safe SAMM, and if applicable, LMA programs. The Medication quality plan shall include but need not be limited to the following components: 1. [...]”)
Corrective action: See IV A (sections of the report)
- Finding D: Emergency Preparedness Plan and Reporting Requirements: Reporting Resident Specific Emergencies marked by AGE as a repeat finding
Details
AGE’s finding, as written: “Late submissions of Resident-specific incidents reports.”
Regulation cited, as printed: 651 CMR 12.04(11)(e)
What the cited rule covers (651 CMR 12.00): 651 CMR 12.04(11)(e): Emergency Preparedness Plan and Reporting Requirements (rule text: “Any report required under 651 CMR 12.04(11)(c) or 12.04(11)(d) shall be filed with the Assisted Living Certification Unit within 24 hours after the occurrence of the incident or accident via EOEA's online filing system. [...]”)
Corrective action: See IV A (sections of the report)
What AGE reviewed and found (AGE’s words)
- Service and Service Coordination Requirements - Emergency Response
- AGE reviewed the Personalized Emergency Response procedures developed to provide timely assistance to a Resident in the event of an emergency.
- During the months of December 2023, June 2024 and March 2025, there were 184 e-call response times over the fifteen-minute limit.
- General Requirements for an Assisted Living Residence (ALR)
- AGE reviewed six Resident Records reviewing documentation from March 2023 through the date of the Compliance Review to determine compliance with the requirements for Screenings, Assessments and Service Plan Development and Requirements.
Service Plan Development and Requirements
- Four records were missing documentation of a service plan review required within 30 days after the commencement of residency.
- Four records were missing documentation of a reassessment and service plan review being completed every six months.
- Quality Assurance and Performance Improvement
- AGE reviewed documentation to ensure the Residence has established an effective, ongoing quality improvement and assurance program for Service Planning, Safety Assurances, and Medication Quality from March 2023, through the date of the Compliance Review.
Medication administration observation
- AGE observed one PC staff providing medication assistance to six Residents to ensure the Residence has developed and implemented systems that support and promote safe SAMM.
SAMM
- AGE observed two Resident's family filled medication cassettes without a label of the Resident's name and Unit number.
- AGE observed unsecured over the counter medications in one Resident's unit.
- Reporting Resident-specific Emergencies- Incident Reports
- AGE reviewed the Residence records and incident reports from March 2023 through the date of the Compliance Review to determine whether the Residence complied with the requirement to report qualifying incidents to AGE within 24 hours after the occurrence of the incident or accident.
- The Residence filed 12 incident reports greater than 24 hours after the occurrence of the incident or accident.
Summaries are ours and are marked “Summary”; quoted text is AGE’s own, as printed in reports scanned to text (spelling slips are AGE’s or the scan’s), shortened where marked [...]. Rule descriptions come from 651 CMR 12.00 as in force on the report date. AGE’s page for this residence links each report.
What these terms mean
651 CMR 12.09(2): AGE "shall conduct compliance reviews of Assisted Living Residences no less than once every two years. In addition, [AGE] may conduct a compliance review any time it has cause to believe that an Assisted Living Residence is in violation" of the law or its regulations.
651 CMR 12.09(4)(b): a notice of noncompliance "shall describe the noncompliance with particularity, indicate the specific portion of the law(s) or regulation(s) which have been violated, and shall include the corrective action to be taken."
651 CMR 12.09(4)(c) and (d): AGE may require corrective action, including "Ceasing the enrollment of new Residents" or "Reducing the number of Residents served", and may "deny, revoke, suspend, modify or refuse to issue or renew a Certification."
A finding marked repeat is one AGE also cited at an earlier review. AGE does not rate findings by severity in these reports; the action taken is AGE's overall response.
AGE posts these reports on each residence’s mass.gov page and keeps no public index, so older reports may not be listed. Massachusetts posts no complaint results for assisted living. This residence is certified for 63 units; larger residences have more records to review, so read counts with size in mind. Source: Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification, residence pages read October 16, 2026. Always visit in person and ask the residence about anything listed here.
License and ownershipActive license
- License type
- Certified Assisted Living Residence
- License status
- Active
- Licensed capacity
- 63
- County
- Middlesex County
- Executive Director
- Lauriann Deely
Source: Massachusetts state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Massachusetts, and other programs
How Medicaid pays for care in Massachusetts
- Group Adult Foster Care (GAFC), a MassHealth program. Most people pay privately. MassHealth (Medicaid) can help through Group Adult Foster Care (GAFC) at residences that accept it, but not all ALRs do. Ask before you sign a residency agreement. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.6 mi, nursing home 1.1 mi, pharmacy 1.4 mi
- Nearest hospital with an emergency room
- Lowell General Hospital, Lowell. 2.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Sunny Acres Skilled Nursing and Rehabilitation CTR, Chelmsford. 1.1 miles away, straight line.
- Nearest home health agency office
- Altranais Home Care LLC, Lowell. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01824 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Chelmsford, Chelmsford, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Fresenius Medical Care Of Lowell, Lowell, 3.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 10.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 01824.
Tufts Medicine Care At Home, office in Lowell, 3.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Southern Massachusetts, office in North Andover, 12.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassionate Care Hospice, office in Woburn, 12.6 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Atrius Health Inc, Chelmsford. 1.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Massachusetts Executive Office of Aging & Independence (AGE), Assisted Living Residence certification inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Chelmsford Crossings provide?
Chelmsford Crossings is licensed by the state of Massachusetts for assisted living in Chelmsford, Massachusetts. Its licensed capacity is 63 residents.
Does Lilisity rate Chelmsford Crossings?
No. We publish state licensing details for Chelmsford Crossings but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Chelmsford Crossings cost?
Assisted Living in Massachusetts typically starts at $5,300 to $7,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. Chelmsford Crossings does not publish its prices.
How do I contact Chelmsford Crossings?
Use Chelmsford Crossings's website, mass.gov/locations/chelmsford-crossings, or visit at 199 Chelmsford St., Chelmsford, MA 01824.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid