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Nursing home

Village Health Care at The Glen

403 E. Flournoy Lucas, Shreveport, LA 71115 · Map
Non profit - Corporation · 126 certified beds

Medicare and Medicaid certified
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Village Health Care at The Glen is a Medicare-certified nursing home in Shreveport, Louisiana. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.42 hours per resident per day, above the Louisiana average of 3.81. Its most recent inspection on May 15, 2025 cited 8 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
126 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing4/5
Quality measures2/5
Long-stay quality2/5
Short-stay quality2/5

How Village Health Care at The Glen compares

This facility vs. the Louisiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityLouisiana avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.423.813.89above avg
RN staffing (hrs/resident/day)0.180.320.68below avg
Aide staffing (hrs/resident/day)3.112.322.34above avg
Nursing staff turnover47.9%48.0%46.4%below avg
Deficiencies cited, last inspection8.08.39.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.42Total nurse hrs/resident/day
0.18RN hrs/resident/day
1.13LPN hrs/resident/day
3.11Aide hrs/resident/day
4.22Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff47.9%
Registered nurses16.7%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

May 15, 2025Most recent inspection
8Deficiencies found
60Health inspection score
0Fines

What inspectors found at Village Health Care at The Glen

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 16, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Mar 16, 2026 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Mar 16, 2026 · Full report (PDF)
  • Potential for harm

    Keep all essential equipment working safely.

    Environmental Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · May 15, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · May 15, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 12, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
403 E. Flournoy Lucas
Shreveport, LA 71115
CMS certification #
195533
Ownership
Non profit - Corporation
Certified beds
126
Avg residents/day
101.3
Provider type
Medicare and Medicaid
First certified
2001-10-08
Setting
Urban

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Location and nearby

Explore the area around Village Health Care at The Glen using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Christus Shreveport-Bossier Health System, Shreveport. 2.0 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Live Oak, Shreveport. 0.9 miles away, straight line.
Nearest home health agency office
Amedisys Home Health, Shreveport. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Brookshire's Pharmacy. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 71115 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmcna - South Shreveport, Shreveport, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Red River Dialysis, Shreveport, 2.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita Broadmoor Dialysis, Shreveport, 3.2 miles away, straight line (CMS rating 1 of 5 stars)
Hospice
10 Medicare hospices tell CMS they serve ZIP code 71115.
Willis Knighton Hospice Of Louisiana, office in Shreveport, 1.0 mile away, straight line (CMS family survey rating 4 of 5 stars)
Christus Hospice Shreveport-Bossier, office in Shreveport, 1.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Amedisys Hospice, office in Shreveport, 1.3 miles away, straight line
Nearest geriatric medicine practice
Access Medical Clinic Arkansas LLC, Hope. 87.1 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: Area protected by a levee from the 1% annual chance flood (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Village Health Care at The Glen a good nursing home?

CMS gives Village Health Care at The Glen an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Village Health Care at The Glen staffed?

Village Health Care at The Glen reports 4.42 total nurse hours per resident per day, compared with the Louisiana average of 3.81.

Has Village Health Care at The Glen had inspection problems?

Its most recent CMS inspection cited 8 deficiencies.

How many beds does Village Health Care at The Glen have?

Village Health Care at The Glen is certified for 126 beds.