Nursing home
The Encore Healthcare and Rehabilitation Center
19110 Crowley-Eunice Hwy, Crowley, LA 70526 · Map
Non profit - Corporation · Part of Elder Outreach Nursing & Rehabilitation (5 facilities) · 73 certified beds
The Encore Healthcare and Rehabilitation Center is a Medicare-certified nursing home in Crowley, Louisiana. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.12 hours per resident per day, above the Louisiana average of 3.81. Its most recent inspection on Jul 23, 2025 cited 7 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Encore Healthcare and Rehabilitation Center compares
This facility vs. the Louisiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Louisiana avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.12 | 3.81 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.19 | 0.32 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.65 | 2.32 | 2.34 | above avg |
| Nursing staff turnover | 50.0% | 48.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 8.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 23, 2025 inspection was corrected by August 15, 2025
What inspectors found at The Encore Healthcare and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jul 23, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 23, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jul 23, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jul 23, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jul 23, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Jul 23, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jul 23, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 17, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 17, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Jun 20, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 19110 Crowley-Eunice Hwy
Crowley, LA 70526 - CMS certification #
- 195426
- Ownership
- Non profit - Corporation
- Certified beds
- 73
- Avg residents/day
- 68.9
- Provider type
- Medicare and Medicaid
- First certified
- 1997-07-01
- Chain
- Elder Outreach Nursing & Rehabilitation (5 facilities)
- Setting
- Urban
Part of Elder Outreach Nursing & Rehabilitation
Elder Outreach Nursing & Rehabilitation operates 5 nursing facilities across the United States. View all Elder Outreach Nursing & Rehabilitation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Encore Healthcare and Rehabilitation Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Acadia General Hospital, Crowley. 5.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Southwind Nursing & Rehabilitation Center, Crowley. 6.0 miles away, straight line.
- Nearest home health agency office
- Professional Hhs Of Southwest Louisiana, Crowley. 6.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 5.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 70526 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Dci - Crowley, Crowley, 5.7 miles away, straight line (CMS rating 2 of 5 stars)
Fmcna - Eunice, Eunice, 13.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 70526.
Lamm Family Care Hospice, office in Crowley, 6.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
Allegiance Healthcare, LLC, office in Eunice, 13.3 miles away, straight line
Amedisys Hospice, office in Lafayette, 22.2 miles away, straight line - Nearest geriatric medicine practice
- Lsuhn Billing LLC, Lafayette. 22.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively high, inland flooding relatively low, coastal flooding very low, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is The Encore Healthcare and Rehabilitation Center a good nursing home?
CMS gives The Encore Healthcare and Rehabilitation Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Encore Healthcare and Rehabilitation Center staffed?
The Encore Healthcare and Rehabilitation Center reports 4.12 total nurse hours per resident per day, compared with the Louisiana average of 3.81.
Has The Encore Healthcare and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does The Encore Healthcare and Rehabilitation Center have?
The Encore Healthcare and Rehabilitation Center is certified for 73 beds.