Lilisity

Nursing home

Heritage Manor West

7060 Cottonwood Blvd, Shreveport, LA 71129 · Map
For profit - Limited Liability company · Part of The Beebe Family (48 facilities) · 140 certified beds

Medicare and Medicaid certified
Is this your facility? Claim this listing

Heritage Manor West is a Medicare-certified nursing home in Shreveport, Louisiana. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.71 hours per resident per day, below the Louisiana average of 3.81. Its most recent inspection on Jan 8, 2025 cited 5 deficiencies.

3 out of 5Overall CMS rating
4 out of 5Health inspections
3 out of 5Staffing
140 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections4/5
Staffing3/5
Quality measures1/5
Long-stay quality1/5
Short-stay quality1/5

How Heritage Manor West compares

This facility vs. the Louisiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityLouisiana avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.713.813.89below avg
RN staffing (hrs/resident/day)0.310.320.68below avg
Aide staffing (hrs/resident/day)2.372.322.34above avg
Nursing staff turnover45.2%48.0%46.4%below avg
Deficiencies cited, last inspection5.08.39.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.71Total nurse hrs/resident/day
0.31RN hrs/resident/day
1.03LPN hrs/resident/day
2.37Aide hrs/resident/day
3.18Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff45.2%
Registered nurses0.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 8, 2025Most recent inspection
5Deficiencies found
36Health inspection score
0Fines

What inspectors found at Heritage Manor West

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Jan 8, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jan 8, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Jan 8, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Jan 8, 2025 · Full report (PDF)
  • Potential for harm

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Resident Assessment and Care Planning Deficiencies · Jan 8, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care Deficiencies · Dec 10, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Dec 10, 2024 · Full report (PDF)
  • Potential for harm

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Quality of Life and Care Deficiencies · Jan 10, 2024 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Jan 10, 2024 · Full report (PDF)
  • Potential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Environmental Deficiencies · Jan 25, 2023
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Jan 25, 2023
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Jan 25, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
7060 Cottonwood Blvd
Shreveport, LA 71129
CMS certification #
195447
Ownership
For profit - Limited Liability company
Certified beds
140
Avg residents/day
114.3
Provider type
Medicare and Medicaid
First certified
1997-11-01
Chain
The Beebe Family (48 facilities)
Setting
Urban

Part of The Beebe Family

The Beebe Family operates 48 nursing facilities across the United States. View all The Beebe Family facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Heritage Manor West using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Willis Knighton Medical Center, Shreveport. 5.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
The Guest House Skilled Nursing Rehabilitation, Shreveport. 4.1 miles away, straight line.
Nearest home health agency office
Hme Hlth Dept Willis Knighton, Shreveport. 5.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 71129 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmcna - West Shreveport, Shreveport, 1.4 miles away, straight line (CMS rating 2 of 5 stars)
Fmcna - Southwest Shreveport, Shreveport, 4.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita Red River Dialysis, Shreveport, 5.7 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
13 Medicare hospices tell CMS they serve ZIP code 71129.
Lifepath Hospice Care Services, LLC, office in Shreveport, 7.9 miles away, straight line (CMS family survey rating 5 of 5 stars)
Christus Hospice Shreveport-Bossier, office in Shreveport, 7.9 miles away, straight line (CMS family survey rating 2 of 5 stars)
Amedisys Hospice, office in Shreveport, 7.9 miles away, straight line
Nearest geriatric medicine practice
Access Medical Clinic Arkansas LLC, Hope. 85.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

Looking for assisted living or memory care instead?

Frequently asked questions

Is Heritage Manor West a good nursing home?

CMS gives Heritage Manor West an overall rating of 3 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Heritage Manor West staffed?

Heritage Manor West reports 3.71 total nurse hours per resident per day, compared with the Louisiana average of 3.81.

Has Heritage Manor West had inspection problems?

Its most recent CMS inspection cited 5 deficiencies.

How many beds does Heritage Manor West have?

Heritage Manor West is certified for 140 beds.