Nursing home
Ferncrest Manor Living Center
14500 Haynes Blvd., New Orleans, LA 70128 · Map
For profit - Limited Liability company · 200 certified beds
Ferncrest Manor Living Center is a Medicare-certified nursing home in New Orleans, Louisiana. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 2.57 hours per resident per day, below the Louisiana average of 3.81. Its most recent inspection on May 29, 2025 cited 15 deficiencies.
- 3 fines totaling $402,870In CMS records: 4 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Ferncrest Manor Living Center compares
This facility vs. the Louisiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Louisiana avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.57 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.23 | 0.32 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.67 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 52.2% | 48.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 15.0 | 8.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $402,870, 4 total penalties, 1 Medicare payment denial.
What inspectors found at Ferncrest Manor Living Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jun 24, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Jun 24, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jun 24, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · May 29, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · May 29, 2025 · Full report (PDF) - Potential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · May 29, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 14500 Haynes Blvd.
New Orleans, LA 70128 - CMS certification #
- 195214
- Ownership
- For profit - Limited Liability company
- Certified beds
- 200
- Avg residents/day
- 120.7
- Provider type
- Medicare and Medicaid
- First certified
- 1987-04-08
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Ferncrest Manor Living Center using Google Maps.
Other public records
- Website says Respite stays
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Care and services
From the community’s website
What Ferncrest Manor Living Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- New Orleans East Hospital, New Orleans. 1.6 miles away, straight line.
- Nearest Medicare nursing home
- Lafon Nursing Facility of the Holy Family, New Orleans. 4.0 miles away, straight line.
- Nearest home health agency office
- Central Home Health, LLC, New Orleans. 2.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 70128 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Fleur De Lis Dialysis, New Orleans, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Fmcna - Lake Forest, New Orleans, 1.4 miles away, straight line (CMS rating 3 of 5 stars)
Fmcna - New Orleans East- Ferncrest, New Orleans, 1.6 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 21 Medicare hospices tell CMS they serve ZIP code 70128.
St Margaret'S Home Health And Hospice, office in New Orleans, 9.8 miles away, straight line
Gulf South Hospice Of New Orleans, office in Metairie, 11.7 miles away, straight line
Heart Of Hospice, office in Gretna, 11.8 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Louisiana State University School Of Medicine In New Orleans Faculty G, New Orleans. 9.7 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. Base flood elevation -8 Feet NAVD88. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very high, inland flooding relatively low, coastal flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Ferncrest Manor Living Center a good nursing home?
CMS gives Ferncrest Manor Living Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Ferncrest Manor Living Center staffed?
Ferncrest Manor Living Center reports 2.57 total nurse hours per resident per day, compared with the Louisiana average of 3.81.
Has Ferncrest Manor Living Center had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does Ferncrest Manor Living Center have?
Ferncrest Manor Living Center is certified for 200 beds.