Nursing home
The Willows at Springhurst (Skilled Nursing and Continuing Care)
3001 N. Hurstbourne Parkway, Louisville, KY 40241 · Map
For profit - Corporation · Part of Trilogy Health Services (125 facilities) · 52 certified beds
The Willows at Springhurst (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Louisville, Kentucky. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.13 hours per resident per day, above the Kentucky average of 4.01. Its most recent inspection on Dec 3, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Willows at Springhurst (Skilled Nursing and Continuing Care) compares
This facility vs. the Kentucky and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Kentucky avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.13 | 4.01 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.13 | 0.77 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.23 | 2.43 | 2.34 | below avg |
| Nursing staff turnover | 35.6% | 46.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 3.4 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 3, 2025 inspection was corrected by December 19, 2025
What inspectors found at The Willows at Springhurst (Skilled Nursing and Continuing Care)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 3, 2021
Show all 11 deficiencies
- Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Sep 3, 2021 - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Sep 3, 2021 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 3, 2021 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 3, 2021 - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Mar 5, 2021 - Potential for harm
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Mar 5, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3001 N. Hurstbourne Parkway
Louisville, KY 40241 - CMS certification #
- 185305
- Ownership
- For profit - Corporation
- Certified beds
- 52
- Avg residents/day
- 48.4
- Provider type
- Medicare and Medicaid
- First certified
- 1991-12-01
- Chain
- Trilogy Health Services (125 facilities)
- Setting
- Urban
Part of Trilogy Health Services
Trilogy Health Services operates 125 nursing facilities across the United States. View all Trilogy Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Willows at Springhurst (Skilled Nursing and Continuing Care) using Google Maps.
Other public records
- Kitchen 3 inspections by Louisville Metro Department of Public Health and Wellness since 2024; latest score 98, grade A (March 2026)
- Staff pay 1 federal wage case with violations found, since 2016
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Louisville Metro Department of Public Health and Wellness: Willows at Springhurst
- Mar 9, 2026: score 98, grade A.
- Jul 10, 2025: score 95, grade A.
- Oct 8, 2024: score 97, grade A.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Score: Out of 100. Grade: A is 85-100, B is 75-84, C is below 75. Publishes the three most recent scores per establishment; violation details are not in the open data.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 9, 2016 to Jul 31, 2018. Violations found: Overtime. Back wages: $30,355 owed to 10 employees. Employer as DOL recorded it: Springhurst Health and Rehab (Baptist Homes, Inc.). Case 1856587.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Health Louisville, Louisville. 4.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Signature Healthcare at Jefferson Manor Rehab & We, Louisville. 2.5 miles away, straight line.
- Nearest home health agency office
- Caretenders, Louisville. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 40241 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Springhurst Dialysis, Louisville, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Dialyze Direct Louisville, Ky, Louisville, 1.5 miles away, straight line
Fmc - Northeast Louisville, Louisville, 1.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 40241.
Hosparus, Inc, office in Louisville, 5.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hosparus Southern Indiana, office in New Albany, 14.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Community Medical Associates Inc, Louisville. 1.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very high, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Louisville Metro Department of Public Health and Wellness kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is The Willows at Springhurst (Skilled Nursing and Continuing Care) a good nursing home?
CMS gives The Willows at Springhurst (Skilled Nursing and Continuing Care) an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Willows at Springhurst (Skilled Nursing and Continuing Care) staffed?
The Willows at Springhurst (Skilled Nursing and Continuing Care) reports 4.13 total nurse hours per resident per day, compared with the Kentucky average of 4.01.
Has The Willows at Springhurst (Skilled Nursing and Continuing Care) had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does The Willows at Springhurst (Skilled Nursing and Continuing Care) have?
The Willows at Springhurst (Skilled Nursing and Continuing Care) is certified for 52 beds.