Nursing home
The Willows at Citation (Skilled Nursing and Continuing Care)
1376 Silver Springs Drive, Lexington, KY 40511 · Map
For profit - Limited Liability company · Part of Trilogy Health Services (125 facilities) · 54 certified beds
The Willows at Citation (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Lexington, Kentucky. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.07 hours per resident per day, above the Kentucky average of 4.01. Its most recent inspection on Jun 26, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Willows at Citation (Skilled Nursing and Continuing Care) compares
This facility vs. the Kentucky and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Kentucky avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.07 | 4.01 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.08 | 0.77 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.00 | 2.43 | 2.34 | below avg |
| Nursing staff turnover | 32.1% | 46.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 3.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 26, 2025 inspection was corrected by July 17, 2025
What inspectors found at The Willows at Citation (Skilled Nursing and Continuing Care)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 26, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Jun 26, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 4, 2021 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 4, 2021 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Nov 4, 2021
Show all 9 deficiencies
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 4, 2021 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 4, 2021 - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Nov 4, 2021 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 4, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1376 Silver Springs Drive
Lexington, KY 40511 - CMS certification #
- 185474
- Ownership
- For profit - Limited Liability company
- Certified beds
- 54
- Avg residents/day
- 49.2
- Provider type
- Medicare and Medicaid
- First certified
- 2014-06-04
- Chain
- Trilogy Health Services (125 facilities)
- Setting
- Urban
Part of Trilogy Health Services
Trilogy Health Services operates 125 nursing facilities across the United States. View all Trilogy Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Willows at Citation (Skilled Nursing and Continuing Care) using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- University Of Kentucky Hospital, Lexington. 3.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Homestead Post Acute, Lexington. 3.5 miles away, straight line.
- Nearest home health agency office
- Vna Health At Home, Lexington. 4.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 1.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 40511 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Lexington North, Lexington, 2.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Dci - Lexington, Lexington, 3.5 miles away, straight line (CMS rating 3 of 5 stars)
Kentucky Childrens Hospital, Lexington, 3.7 miles away, straight line - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 40511.
Hospice Of The Bluegrass, Inc Dba Bluegrass Care N, office in Lexington, 4.3 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Topaz Bay Senior Health PC, Lexington. 6.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is The Willows at Citation (Skilled Nursing and Continuing Care) a good nursing home?
CMS gives The Willows at Citation (Skilled Nursing and Continuing Care) an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Willows at Citation (Skilled Nursing and Continuing Care) staffed?
The Willows at Citation (Skilled Nursing and Continuing Care) reports 4.07 total nurse hours per resident per day, compared with the Kentucky average of 4.01.
Has The Willows at Citation (Skilled Nursing and Continuing Care) had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does The Willows at Citation (Skilled Nursing and Continuing Care) have?
The Willows at Citation (Skilled Nursing and Continuing Care) is certified for 54 beds.