Nursing home
Good Shepherd Health and Rehabilitation
60 Phillips Branch Road, Phelps, KY 41553 · Map
For profit - Corporation · Part of Plainview Healthcare Partners (14 facilities) · 118 certified beds
Good Shepherd Health and Rehabilitation is a Medicare-certified nursing home in Phelps, Kentucky. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.79 hours per resident per day, below the Kentucky average of 4.01. Its most recent inspection on Sep 13, 2024 cited 2 deficiencies.
- 6 fines totaling $43,646In CMS records: 6 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Good Shepherd Health and Rehabilitation compares
This facility vs. the Kentucky and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Kentucky avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.79 | 4.01 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.62 | 0.77 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.16 | 2.43 | 2.34 | below avg |
| Nursing staff turnover | 45.2% | 46.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 3.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 6 fines totaling $43,646, 6 total penalties.
What inspectors found at Good Shepherd Health and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 13, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 13, 2024 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Sep 13, 2024 · Full report (PDF) - Immediate jeopardy
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Nov 17, 2023 · Full report (PDF) - Immediate jeopardy
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies · Nov 17, 2023 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Nov 17, 2023 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF) - Immediate jeopardy
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 31, 2019 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Oct 31, 2019 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Oct 31, 2019 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Oct 11, 2018
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 60 Phillips Branch Road
Phelps, KY 41553 - CMS certification #
- 185222
- Ownership
- For profit - Corporation
- Certified beds
- 118
- Avg residents/day
- 88.1
- Provider type
- Medicare and Medicaid
- First certified
- 1990-12-27
- Chain
- Plainview Healthcare Partners (14 facilities)
- Setting
- Rural
Part of Plainview Healthcare Partners
Plainview Healthcare Partners operates 14 nursing facilities across the United States. View all Plainview Healthcare Partners facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Good Shepherd Health and Rehabilitation using Google Maps.
Other public records
- Website says Respite stays, works with hospice, diabetes care
Full public records, with dates and sources
Care and services
From the community’s website
What Good Shepherd Health and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Buchanan General Hospital, Grundy. 15.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Trinity Health Care of Mingo, Williamson. 13.2 miles away, straight line.
- Nearest home health agency office
- Buchanan General Hospital Home Health Agency, Grundy. 15.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- The Blue Building. 8.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 41553 as micropolitan (micropolitan low commuting).
- Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 41553.
Appalachian Hospice Care, office in Pikeville, 20.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Tapestry Telehealth PLLC, Pikeville. 23.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Pike County, KY, risk to homes is greater than 100% of communities in Kentucky and 92% of communities nationwide. USDA rates the whole county, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, wildfire relatively high, tornado very low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Good Shepherd Health and Rehabilitation a good nursing home?
CMS gives Good Shepherd Health and Rehabilitation an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Good Shepherd Health and Rehabilitation staffed?
Good Shepherd Health and Rehabilitation reports 3.79 total nurse hours per resident per day, compared with the Kentucky average of 4.01.
Has Good Shepherd Health and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Good Shepherd Health and Rehabilitation have?
Good Shepherd Health and Rehabilitation is certified for 118 beds.