Nursing home
West Bend Nursing and Rehabilitation
4600 W Washington Ave, South Bend, IN 46619 · Map
For profit - Corporation · Part of American Senior Communities (91 facilities) · 157 certified beds
West Bend Nursing and Rehabilitation is a Medicare-certified nursing home in South Bend, Indiana. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.80 hours per resident per day, above the Indiana average of 3.71. Its most recent inspection on Dec 9, 2024 cited 12 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Bend Nursing and Rehabilitation compares
This facility vs. the Indiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Indiana avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.80 | 3.71 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.72 | 0.66 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.50 | 2.27 | 2.34 | above avg |
| Nursing staff turnover | 53.8% | 47.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 12.0 | 7.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 13, 2026 inspection was corrected by April 14, 2026
What inspectors found at West Bend Nursing and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jun 19, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 9, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 9, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4600 W Washington Ave
South Bend, IN 46619 - CMS certification #
- 155355
- Ownership
- For profit - Corporation
- Certified beds
- 157
- Avg residents/day
- 60.4
- Provider type
- Medicare and Medicaid
- First certified
- 1990-03-08
- Chain
- American Senior Communities (91 facilities)
- Setting
- Urban
Part of American Senior Communities
American Senior Communities operates 91 nursing facilities across the United States. View all American Senior Communities facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Bend Nursing and Rehabilitation using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2022
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 6, 2022 to Mar 2, 2024. Violations found: Overtime. Back wages: $20,355 owed to 65 employees. Civil money penalties assessed: $31,850. DOL marked the employer as a repeat violator. Employer as DOL recorded it: West Bend Nursing and Rehabilitation (American Senior Communities L.L.C). Case 1991469.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Memorial Hospital Of South Bend, South Bend. 3.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Briarcliff Health & Rehabilitation Center, South Bend. 2.2 miles away, straight line.
- Nearest home health agency office
- Saint Joseph Vna Home Care, South Bend. 3.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 46619 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Nephrology - Blackthorn, South Bend, 3.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita South Bend West Dialysis, South Bend, 3.8 miles away, straight line (CMS rating 4 of 5 stars)
Davita Irish At Home, South Bend, 5.8 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 46619.
Ascent Hospice LLC, office in South Bend, 5.0 miles away, straight line
Heart To Heart Hospice Of Northern Indiana LLC, office in Mishawaka, 6.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Comfort 1 Hospice, LLC, office in Mishawaka, 6.8 miles away, straight line - Nearest geriatric medicine practice
- Susan Moore Riesbeck, DO, Elkhart. 16.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane very low, inland flooding very low, tornado relatively low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is West Bend Nursing and Rehabilitation a good nursing home?
CMS gives West Bend Nursing and Rehabilitation an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Bend Nursing and Rehabilitation staffed?
West Bend Nursing and Rehabilitation reports 3.80 total nurse hours per resident per day, compared with the Indiana average of 3.71.
Has West Bend Nursing and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does West Bend Nursing and Rehabilitation have?
West Bend Nursing and Rehabilitation is certified for 157 beds.