Lilisity

Nursing home

The Springs of Richmond

400 Industries Road, Richmond, IN 47374 · Map
For profit - Limited Liability company · Part of Trilogy Health Services (125 facilities) · 70 certified beds

Medicare and Medicaid certified
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The Springs of Richmond is a Medicare-certified nursing home in Richmond, Indiana. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.58 hours per resident per day, above the Indiana average of 3.71. Its most recent inspection on Feb 14, 2025 cited 18 deficiencies.

3 out of 5Overall CMS rating
2 out of 5Health inspections
4 out of 5Staffing
70 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections2/5
Staffing4/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How The Springs of Richmond compares

This facility vs. the Indiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIndiana avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.583.713.89above avg
RN staffing (hrs/resident/day)1.100.660.68above avg
Aide staffing (hrs/resident/day)2.452.272.34above avg
Nursing staff turnover45.5%47.0%46.4%below avg
Deficiencies cited, last inspection18.07.59.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.58Total nurse hrs/resident/day
1.10RN hrs/resident/day
1.03LPN hrs/resident/day
2.45Aide hrs/resident/day
4.12Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff45.5%
Registered nurses21.4%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 14, 2025Most recent inspection
18Deficiencies found
72Health inspection score
0Fines
  • Every deficiency from the February 13, 2026 inspection was corrected by March 10, 2026

What inspectors found at The Springs of Richmond

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Potential for harm

    Assist a resident in gaining access to vision and hearing services.

    Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jan 29, 2026 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Jan 29, 2026 · Full report (PDF)
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Jan 29, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Nov 13, 2025 · Full report (PDF)
  • Potential for harm

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Resident Rights Deficiencies · Nov 13, 2025 · Full report (PDF)
  • Actual harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jun 4, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jun 4, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
400 Industries Road
Richmond, IN 47374
CMS certification #
155843
Ownership
For profit - Limited Liability company
Certified beds
70
Avg residents/day
49.5
Provider type
Medicare and Medicaid
First certified
2016-02-08
Chain
Trilogy Health Services (125 facilities)
Setting
Rural

Part of Trilogy Health Services

Trilogy Health Services operates 125 nursing facilities across the United States. View all Trilogy Health Services facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around The Springs of Richmond using Google Maps.

Other public records

  • Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Reid Health, Richmond. 0.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Willows of Richmond, Richmond. 0.5 miles away, straight line.
Nearest home health agency office
Reid-Anc Home Care Services LLC, Richmond. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Phillips Drugs. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 47374 as micropolitan (micropolitan core).
Dialysis within 15 miles
Davita Whitewater Valley Dialysis, Richmond, 0.5 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Richmond, Richmond, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Hospice
8 Medicare hospices tell CMS they serve ZIP code 47374.
Reid Health, office in Richmond, 0.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Alliance Physicians Inc, West Carrollton. 37.8 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone AE: 1% annual chance flood area (high risk); base flood elevation set; inside the regulatory floodway. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire relatively low, tornado very high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is The Springs of Richmond a good nursing home?

CMS gives The Springs of Richmond an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is The Springs of Richmond staffed?

The Springs of Richmond reports 4.58 total nurse hours per resident per day, compared with the Indiana average of 3.71.

Has The Springs of Richmond had inspection problems?

Its most recent CMS inspection cited 18 deficiencies.

How many beds does The Springs of Richmond have?

The Springs of Richmond is certified for 70 beds.