Nursing home
Evergreen Crossing and the Lofts
5404 Georgetown Road, Indianapolis, IN 46254 · Map
For profit - Corporation · Part of Communicare Health (122 facilities) · 109 certified beds
Evergreen Crossing and the Lofts is a Medicare-certified nursing home in Indianapolis, Indiana. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.60 hours per resident per day, below the Indiana average of 3.71. Its most recent inspection on Feb 28, 2025 cited 15 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Evergreen Crossing and the Lofts compares
This facility vs. the Indiana and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Indiana avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.60 | 3.71 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.60 | 0.66 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.17 | 2.27 | 2.34 | below avg |
| Nursing staff turnover | 45.9% | 47.0% | 46.4% | below avg |
| Deficiencies cited, last inspection | 15.0 | 7.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Evergreen Crossing and the Lofts
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 2, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 31, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 31, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Nov 14, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Nov 14, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 11, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 28, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5404 Georgetown Road
Indianapolis, IN 46254 - CMS certification #
- 155826
- Ownership
- For profit - Corporation
- Certified beds
- 109
- Avg residents/day
- 97.9
- Provider type
- Medicare and Medicaid
- First certified
- 2014-12-11
- Chain
- Communicare Health (122 facilities)
- Setting
- Urban
Part of Communicare Health
Communicare Health operates 122 nursing facilities across the United States. View all Communicare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Evergreen Crossing and the Lofts using Google Maps.
Other public records
- Website says Respite stays, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Evergreen Crossing and the Lofts says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Ascension St Vincent Hospital, Indianapolis. 4.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Robin Run Health Center, Indianapolis. 1.6 miles away, straight line.
- Nearest home health agency office
- Larris-Ify Home Care, Indianapolis. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 3.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 46254 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Westview Dialysis, Indianapolis, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Usrc Nw Indianapolis, Indianapolis, 2.1 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Indianapolis-West, Indianapolis, 2.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 46254.
Compassus-Indianapolis Metro, office in Indianapolis, 2.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Accentcare Hospice And Palliative Care Of Indiana, office in Indianapolis, 2.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
St. Croix Hospice, office in Indianapolis, 2.5 miles away, straight line - Nearest geriatric medicine practice
- St Vincent Medical Group Inc, Indianapolis. 4.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Evergreen Crossing and the Lofts a good nursing home?
CMS gives Evergreen Crossing and the Lofts an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Evergreen Crossing and the Lofts staffed?
Evergreen Crossing and the Lofts reports 3.60 total nurse hours per resident per day, compared with the Indiana average of 3.71.
Has Evergreen Crossing and the Lofts had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does Evergreen Crossing and the Lofts have?
Evergreen Crossing and the Lofts is certified for 109 beds.