Assisted Living
Towne Centre Assisted Living
7252 Arthur Blvd, Merrillville, IN 46410 · Map
State license activeTowne Centre Assisted Living is a state-licensed assisted living community in Merrillville, Indiana. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Towne Centre Assisted Living says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our secure memory care neighborhood offers personalized support in a safe, nurturing environment – giving families peace of mind and residents the quality of life they deserve.
(page, checked Oct 12, 2026) - Pets allowed.
Yes, we welcome pets with an additional fee.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensure survey: May 8, 2025. See the record
License
Active
Residential Care Facility 26-002392-1.
Nearest emergency room
5.5 miles
St Mary Medical Center Inc, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Towne Centre Assisted Living this community | Not listed | Not published | Active | 36 state findings in 3 years | |
| Aviva Merrillville | 1.9 mi | Not listed | $3,240/mo | Active | 10 state findings in 3 years |
| Storypoint Schererville | 2.4 mi | Not listed | $4,357/mo | Active | 22 state findings in 3 years |
| Belvedere Senior Housing | 2.6 mi | Not listed | Not published | Active | 22 state findings in 3 years |
| Cedarhurst of Crown Point | 4.1 mi | Not listed | Not published | Active | 0 state findings in 3 years |
State inspection record36 state findings in 3 years
- Last licensure survey
- May 8, 2025
- Licensure surveys in three years
- 2
- Complaint surveys in three years
- 13
- Complaints with findings cited
- 18
- Complaints with no findings cited
- 35
- State findings (first visits, three years)
- 36
- Substantiated complaint surveys (IDOH count)
- 2026: 3, 2025: 6, 2024: 7
Surveys (newest first)
- September 1, 2026: Complaint, Revisit, 1 finding still not corrected at this revisit · survey report (PDF)
- Intake 470727: Corrected.
- Residents' Rights (offense) 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan September 10, 2026
- July 13, 2026: Complaint, 1 finding cited · survey report (PDF)
- Intake 470727: State deficiency related to the allegations are cited at R0052.
- Residents' Rights (offense): Based on record review and interview, the facility failed to ensure a resident was free from neglect, related to a lack of thorough and ongoing assessments of skin wounds, completion of treatments as ordered, and no physician notification of the change in condition, resulting in a hospitalization for treatment of infection of the wounds and cellulitis for 1 of 2 residents reviewed for wounds. 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan July 21, 2026
- February 26, 2026: Complaint, found in compliance · survey report (PDF)
- Intake 467594: No deficiencies related to the allegations are cited.
- November 26, 2025: Complaint, Revisit, 7 findings still not corrected at this revisit · survey report (PDF)
- Intake 465317: Corrected.
- Intake 465664: Corrected.
- Intake 465317: Corrected.
- Intake 465664: Corrected.
- Residents' Rights (offense) 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan December 8, 2025
- Health Services (deficiency) 410 IAC 16.2-5-4(d); correction date in the facility plan December 8, 2025
- Health Services (deficiency) 410 IAC 16.2-5-4(e)(3); correction date in the facility plan December 8, 2025
- Pharmaceutical Services (noncompliance) 410 IAC 16.2-5-6(b); correction date in the facility plan December 8, 2025
- Pharmaceutical Services (deficiency) 410 IAC 16.2-5-6(c)(4); correction date in the facility plan December 8, 2025
- Pharmaceutical Services (deficiency) 410 IAC 16.2-5-6(e); correction date in the facility plan December 8, 2025
- Clinical Records (noncompliance) 410 IAC 16.2-5-8.1(a)(1-4); correction date in the facility plan December 8, 2025
- October 23, 2025: Complaint, 7 findings cited · survey report (PDF)
- Complaint IN00465317: State deficiencies related to the allegations are cited at R0240, R0243, and R0349.
- Complaint IN00465354: No deficiencies related to the allegations are cited.
- Complaint IN00465443: No deficiencies related to the allegations are cited.
- Complaint IN00465664: State deficiencies related to the allegations are cited at R0052.
- Residents' Rights (offense): Based on record review and interview, the facility failed to protect a resident's right to be free from abuse related to a resident with dementia being physically abused by a dietary employee who willingly admitted he had pushed the resident to the ground. 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan November 25, 2025
- Health Services (deficiency): Based on record review and interview, the facility failed to provide personal care and assistance with activities of daily living (ADLs) related to showers for 3 of 8 sampled residents. 410 IAC 16.2-5-4(d); correction date in the facility plan November 17, 2025
- Health Services (deficiency): Based on record review and interview, the facility failed to ensure medications were signed out as being administered for 3 of 9 records reviewed. 410 IAC 16.2-5-4(e)(3); correction date in the facility plan November 21, 2025
- Pharmaceutical Services (noncompliance): Based on observation, record review, and interview, the facility failed to ensure offgoing facility nursing personnel completed a narcotic count with the oncoming nursing staff during each change of shift for 1 of 3 units. 410 IAC 16.2-5-6(b); correction date in the facility plan November 21, 2025
- Pharmaceutical Services (deficiency): Based on observation, record review, and interview, the facility failed to ensure expired antianxiety medications were disposed of for 1 of 3 residents reviewed for hospice services. 410 IAC 16.2-5-6(c)(4); correction date in the facility plan November 17, 2025
- Pharmaceutical Services (deficiency): Based on observation, record review and interview, the facility failed to ensure Schedule 2 (opioid, sedative, and hypnotic) medications were secured under a double-lock system in 2 of 3 medication rooms throughout the facility. 410 IAC 16.2-5-6(e); correction date in the facility plan November 22, 2025
- Clinical Records (noncompliance): Based on observation, record review, and interview, the facility failed to ensure clinical records were complete and accurately documented related to pain medication orders and blood pressure results for 3 of 8 records reviewed. 410 IAC 16.2-5-8.1(a)(1-4); correction date in the facility plan November 18, 2025
Show all 12
- June 24, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00462043: No deficiencies related to the allegations are cited.
- May 8, 2025: Complaint, Re-Licensure, 7 findings cited · survey report (PDF)
- Complaint IN00457194: No deficiencies related to the allegations are cited.
- Complaint IN00458664: No deficiencies related to the allegations are cited.
- Evaluation (noncompliance): Based on observation, record review, and interview, the facility failed to ensure a resident was assessed for the ability to self-administer medications for 1 of 5 residents observed during medication pass. 410 IAC 16.2-5-2(c)(1-4)(d); correction date in the facility plan May 31, 2025
- Evaluation (deficiency): Based on record review and interview, the facility failed to ensure service plans were signed and completed and/or updated with changes for 4 of 12 records reviewed. 410 IAC 16.2-5-2(e)(1-5); correction date in the facility plan May 30, 2025
- Health Services (deficiency): Based on observation, record review and interview, the facility failed to ensure medications were given as ordered for 1 of 5 residents observed for medication administration. 410 IAC 16.2-5-4(e)(7); correction date in the facility plan May 31, 2025
- Food and Nutritional Services (deficiency): Based on observation, record review, and interview, the facility failed to ensure modified diets were prepared properly according to the recipe. 410 IAC 16.2-5-5.1(c)(1-3); correction date in the facility plan June 7, 2025
- Food and Nutritional Services (deficiency): Based on observation, record review, and interview, the facility failed to ensure food was prepared under sanitary conditions related to improper hand hygiene and touching ingredients with dirty gloves during the preparation of a puree modified diet. 410 IAC 16.2-5-5.1(f); correction date in the facility plan June 3, 2025
- Clinical Records (noncompliance): Based on record review and interview, the facility failed to ensure clinical records were complete and accurately documented related to incomplete or a lack of orders for home health, wound care, and glucose monitoring and wound care orders not implemented for 3 of 10 resident records reviewed. 410 IAC 16.2-5-8.1(a)(1-4); correction date in the facility plan June 7, 2025
- Clinical Records (noncompliance): Based on record review and interview, the facility failed to ensure the Emergency Binder had complete resident information for 5 of 10 resident records reviewed. 410 IAC 16.2-5-8.1(i)(1-8); correction date in the facility plan May 31, 2025
- February 25, 2025: Complaint, 4 findings cited · survey report (PDF)
- Complaint IN00450879: State deficiencies related to the allegations are cited at R0036 and R0241.
- Complaint IN00451374: No deficiencies related to the allegations are cited.
- Complaint IN00451396: State deficiencies related to the allegations are cited at R0154.
- Complaint IN00452221: State deficiencies related to the allegations are cited at R0036, R0154 and R0241.
- Complaint IN00453232: No deficiencies related to the allegations are cited.
- Complaint IN00453712: No deficiencies related to the allegations are cited.
- Complaint IN00453719: State deficiencies related to the allegations are cited at R0090.
- Residents' Rights (deficiency): Based on record review and interview, the facility failed to notify a resident's physician and responsible party of a low blood pressure which resulted in a heart medication not being administered. 410 IAC 16.2-5-1.2(k)(1-2); correction date in the facility plan March 13, 2025
- Administration and Management (deficiency): Based on record review and interview, the facility failed to report a major accident that occurred in the facility to the Indiana Department of Health (IDOH) within 24 hours for 1 of 3 residents reviewed for reportable incidents to the IDOH. 410 IAC 16.2-5-1.3(g)(1-6); correction date in the facility plan March 13, 2025
- Sanitation and Safety Standards (deficiency): Based on observation, record review, and interview, the facility failed to ensure 1 of 2 dining areas and utensils were kept clean and sanitary related to food on the floor and silverware still wet from washing being placed in plastic bags ready to use on the tables. 410 IAC 16.2-5-1.5(k); correction date in the facility plan March 12, 2025
- Health Services (offense): Based on record review and interview, the facility failed to ensure a medication was administered as ordered by the physician for 1 of 3 residents reviewed for medication administration. 410 IAC 16.2-5-4(e)(1); correction date in the facility plan March 13, 2025
- January 2, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00444826: No deficiencies related to the allegations are cited.
- Complaint IN00445088: No deficiencies related to the allegations are cited.
- Complaint IN00445291: No deficiencies related to the allegations are cited.
- Complaint IN00445701: State deficiencies related to the allegations are cited at R0349.
- Complaint IN00445944: No deficiencies related to the allegations are cited.
- Complaint IN00447134: State deficiencies related to the allegations are cited at R0349.
- Complaint IN00447573: No deficiencies related to the allegations are cited.
- Complaint IN00450377: No deficiencies related to the allegations are cited.
- Clinical Records (noncompliance): Based on record review and interview, the facility failed to maintain clinical records that were complete and accurately documented related to follow up documentation of a new skin condition for 1 of 3 residents reviewed for change in condition. 410 IAC 16.2-5-8.1(a)(1-4); correction date in the facility plan January 15, 2025
- October 9, 2024: Complaint, Revisit, found in compliance · survey report (PDF)
- Complaint IN00437888: Corrected.
- Complaint IN00438307: Corrected.
- Complaint IN00439945: Corrected.
- Complaint IN00440596: Corrected.
- Complaint IN00440781: Corrected.
- Complaint IN00437888: Corrected.
- Complaint IN00438307: Corrected.
- Complaint IN00439945: Corrected.
- October 1, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00443925: No deficiencies related to the allegations are cited.
- Complaint IN00444102: No deficiencies related to the allegations are cited.
- Complaint IN00444364: No deficiencies related to the allegations are cited.
- September 11, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00441975: No deficiencies related to the allegations are cited.
Enforcement actions (IDOH consumer report posted August 6, 2025)
- Citation / Fine, notice to facility April 7, 2025, initial amount $5000, case closed July 9, 2025 (survey s26o11)
- Citation / Fine, notice to facility October 26, 2022, initial amount $2500, case closed November 28, 2022 (survey 0GMH11)
- Citation / Fine, notice to facility March 30, 2022, initial amount $2500, appealed April 20, 2022 (survey 2ITD11)
IDOH consumer report → (TOWNE CENTRE ASSISTED LIVING LLC)
What these terms mean
IDOH: “The ISDH conducts a state licensure survey at each licensed residential facility approximately once per year. If state findings are cited on a survey, the residential facility may be requested by the ISDH to complete a plan of correction on how and when they will correct each state finding.” Survey reports are posted after the plan of correction is approved, usually four to six weeks after the visit.
Indiana law (IC 16-28-5-1) puts each rule in one of four classes: an offense, “which presents a substantial probability that death or a life-threatening condition will result”; a deficiency, “which presents an immediate or a direct, serious adverse effect on the health, safety, security, rights, or welfare of a patient”; a noncompliance, “which presents an indirect threat to the health, safety, security, rights, or welfare of a patient”; and a nonconformance, any other breach. The class shown with each finding is the one IDOH printed on the report.
A revisit (post survey revisit) is a return visit to check that earlier findings were corrected. Findings listed on a revisit report were not yet corrected at that visit.
Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 26-002392-1
- License status
- Active
- County
- Lake County
- Administrator
- Rikki Ford
Source: Indiana state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Indiana licensing record, as of Aug 27, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Indiana, and other programs
How Medicaid pays for care in Indiana
- Indiana PathWays for Aging Waiver (age 60 and older). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Health and Wellness Waiver (age 59 and under). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Waitlist. Indiana reached its federal limit in April 2024 and keeps a waiting list for the PathWays and Health and Wellness waivers, inviting people each month as slots open. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 5.5 mi, nursing home 2.1 mi, pharmacy 1.4 mi
- Nearest hospital with an emergency room
- St Mary Medical Center Inc, Hobart. 5.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Lincolnshire Health & Rehabilitation Center, Merrillville. 2.1 miles away, straight line.
- Nearest home health agency office
- Sunrise Home Health Care Services Inc, Merrillville. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 46410 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dialysis Care Center Merrillville LLC, Merrillville, 1.4 miles away, straight line (CMS rating 2 of 5 stars)
Home Dialysis Services Merrillville, LLC, Merrillville, 1.5 miles away, straight line
Fmc - Merrillville Dialysis Center, Merrillville, 1.7 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 46410.
Unity Hospice Of Northwest Indiana LLC, office in Merrillville, 3.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Traditions Health, office in Crown Point, 4.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Transitions Crown Point, LLC, office in Crown Point, 4.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- University Of Chicago, Harvey. 17.6 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Indiana Department of Health, Division of Long Term Care inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Towne Centre Assisted Living provide?
Towne Centre Assisted Living is licensed by the state of Indiana for assisted living in Merrillville, Indiana.
Does Lilisity rate Towne Centre Assisted Living?
No. We publish state licensing details for Towne Centre Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Towne Centre Assisted Living cost?
Assisted Living in Indiana typically starts at $3,200 to $4,500 a month. Based on 52 communities that publish prices. These are area figures, not this community's price. Towne Centre Assisted Living does not publish its prices.
How do I contact Towne Centre Assisted Living?
Use Towne Centre Assisted Living's website, townecentreliving.com, or visit at 7252 Arthur Blvd, Merrillville, IN 46410.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid