Assisted Living
River Crossing Assisted Living Community
2400 Market St, Charlestown, IN 47111 · Map
State license activeRiver Crossing Assisted Living Community is a state-licensed assisted living community in Charlestown, Indiana. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensure survey: Oct 9, 2025. See the record
License
Active
Residential Care Facility 26-012007-1.
State inspection record11 state findings in 3 years
- Last licensure survey
- October 9, 2025
- Licensure surveys in three years
- 3
- Complaint surveys in three years
- 10
- Complaints with findings cited
- 5
- Complaints with no findings cited
- 17
- State findings (first visits, three years)
- 11
- Substantiated complaint surveys (IDOH count)
- 2026: 3, 2025: 3, 2024: 3
- No findings cited at the last 5 surveys (August 2025 to July 2026)
Surveys (newest first)
- July 31, 2026: Complaint, found in compliance · survey report (PDF)
- Intake 470323: No deficiencies related to the allegations are cited.
- Intake 470838: No deficiencies related to the allegation is cited.
- Intake 470843: No deficiencies related to the allegation is cited.
- Intake 470936: No deficiencies related to the allegations are cited.
- Intake 470993: No deficiencies related to the allegations are cited.
- June 15, 2026: Complaint, found in compliance · survey report (PDF)
- Intake 469735: No deficiencies related to the allegation is cited.
- February 18, 2026: Complaint, found in compliance · survey report (PDF)
- Intake 467445: No deficiencies related to the allegations are cited.
- October 9, 2025: Complaint, Re-Licensure, found in compliance · survey report (PDF)
- Complaint IN00464799: No deficiencies related to the allegations are cited.
- Complaint IN00464936: No deficiencies related to the allegations are cited.
- August 19, 2025: Complaint, found in compliance · survey report (PDF)
- Complaint IN00462641: No deficiencies related to the allegations were cited.
- Complaint IN00463565: No deficiencies related to the allegations were cited.
Show all 11
- February 17, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00451845: No deficiencies related to the allegations are cited.
- Complaint IN00452326: State deficiency related to the allegations is cited at R0029.
- Residents' Rights (deficiency): Based on observation, interview and record review, the facility failed to ensure resident's (Resident C and Resident E) were treated with respect and dignity for 2 of 3 residents reviewed for resident rights. 410 IAC 16.2-5-1.2(d); correction date in the facility plan March 14, 2025
- January 2, 2025: Re-Licensure, 1 finding cited · survey report (PDF)
- Food and Nutritional Services (deficiency): Based on observation, record review and interview, the facility failed to ensure the kitchen was maintained in a safe and sanitary manner. 410 IAC 16.2-5-5.1(f); correction date in the facility plan January 30, 2025
- November 7, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00446173: No deficiencies related to the allegations were cited.
- Complaint IN00445399: No deficiencies related to the allegations were cited.
- Complaint IN00443684: No deficiencies related to the allegations were cited.
- August 29, 2024: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00440073: No deficiencies related to the allegations are cited.
- Complaint IN00438668: State deficiency related to the allegations is cited at R0041.
- Residents' Rights (deficiency): Based on interview and record review, the facility failed to inform and address resident council concerns regarding dignity and staff rudeness for 5 of 7 resident council minutes reviewed related to resident rights. 410 IAC 16.2-5-1.2(o)(4); correction date in the facility plan September 27, 2024
- February 7, 2024: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00423990: State deficiency related to the allegation is cited at R0145.
- Sanitation and Safety Standards (deficiency): Based on observation, interview, and record review, the facility failed to ensure that equipment was maintained in a safe and operational condition for 1 of 3 call pendents observed in use for active function of calls for assistance. 410 IAC 16.2-5-1.5(b); correction date in the facility plan March 1, 2024
- December 1, 2023: Complaint, Re-Licensure, 7 findings cited · survey report (PDF)
- Complaint IN00420132: State deficiency related to the allegation is cited at R0149.
- Complaint IN00420558: No deficiencies related to the allegation is cited.
- Complaint IN00422795: State deficiency related to the allegation is cited at R0064.
- Residents' Rights (noncompliance): Based on interview and record review, the facility failed to facilitate and provide assistance for implementation of a resident council for 8 of 9 residents reviewed for resident rights. 410 IAC 16.2-5-1.2(o)(1-3); correction date in the facility plan January 4, 2024
- Residents' Rights (noncompliance): Based on interview and record review, the facility failed to ensure misappropriation of resident property did not occur for 1 of 9 residents reviewed for abuse. 410 IAC 16.2-5-1.2(hh); correction date in the facility plan January 4, 2024
- Sanitation and Safety Standards (deficiency): Based on observation, interview and record review, the facility failed to ensure the facility was free of gnats for 4 of 4 observations for pest control. 410 IAC 16.2-5-1.5(f); correction date in the facility plan January 4, 2024
- Sanitation and Safety Standards (deficiency): Based on observation and interview, the facility failed to ensure the ceilings and light fixtures in the kitchen and dining area were maintained for 1 of 1 kitchen and dining rooms observations. 410 IAC 16.2-5-1.5(k); correction date in the facility plan January 10, 2024
- Health Services (deficiency): Based on interview and record review, the facility failed to ensure a resident (Resident H) received the correct dosage of medication for 1 of 3 residents reviewed for medication errors. 410 IAC 16.2-5-4(e)(7); correction date in the facility plan January 4, 2024
- Pharmaceutical Services (deficiency): Based on observations, interview and record review, the facility failed to ensure medications carts were locked for 1 of 3 observations and failed to ensure medications were dated and expired medications were removed for 2 of 3 carts observed for medication storage. 410 IAC 16.2-5-6(e); correction date in the facility plan January 4, 2024
- Clinical Records (noncompliance): Based on interview and record review, the facility failed to ensure a residents (Resident H) clinical record was complete for 1 of 9 records reviewed for medical records. 410 IAC 16.2-5-8.1(a)(1-4); correction date in the facility plan January 4, 2024
Enforcement actions (IDOH consumer report posted August 6, 2025)
- Citation / Fine, notice to facility August 30, 2023, initial amount $2500, case closed November 8, 2023 (survey D83711)
IDOH consumer report → (RIVER CROSSING ASSISTED LIVING COMMUNITY)
What these terms mean
IDOH: “The ISDH conducts a state licensure survey at each licensed residential facility approximately once per year. If state findings are cited on a survey, the residential facility may be requested by the ISDH to complete a plan of correction on how and when they will correct each state finding.” Survey reports are posted after the plan of correction is approved, usually four to six weeks after the visit.
Indiana law (IC 16-28-5-1) puts each rule in one of four classes: an offense, “which presents a substantial probability that death or a life-threatening condition will result”; a deficiency, “which presents an immediate or a direct, serious adverse effect on the health, safety, security, rights, or welfare of a patient”; a noncompliance, “which presents an indirect threat to the health, safety, security, rights, or welfare of a patient”; and a nonconformance, any other breach. The class shown with each finding is the one IDOH printed on the report.
A revisit (post survey revisit) is a return visit to check that earlier findings were corrected. Findings listed on a revisit report were not yet corrected at that visit.
Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 26-012007-1
- License status
- Active
- County
- Clark County
- Administrator
- Ricki Elston
Source: Indiana state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Indiana licensing record, as of Aug 27, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Indiana, and other programs
How Medicaid pays for care in Indiana
- Indiana PathWays for Aging Waiver (age 60 and older). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Health and Wellness Waiver (age 59 and under). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Waitlist. Indiana reached its federal limit in April 2024 and keeps a waiting list for the PathWays and Health and Wellness waivers, inviting people each month as slots open. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in February 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Indiana Department of Health, Division of Long Term Care inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does River Crossing Assisted Living Community provide?
River Crossing Assisted Living Community is licensed by the state of Indiana for assisted living in Charlestown, Indiana.
Does Lilisity rate River Crossing Assisted Living Community?
No. We publish state licensing details for River Crossing Assisted Living Community but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does River Crossing Assisted Living Community cost?
Assisted Living in Indiana typically starts at $3,200 to $4,500 a month. Based on 52 communities that publish prices. These are area figures, not this community's price. River Crossing Assisted Living Community does not publish its prices.
How do I contact River Crossing Assisted Living Community?
Use River Crossing Assisted Living Community's website, rivercrossingal.com, or visit at 2400 Market St, Charlestown, IN 47111.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid