Independent Living and Assisted Living
Charter Senior Living of Gateway Park
6338 West Quiet Road, Greenfield, IN 46140 · Map
State license activeCharter Senior Living of Gateway Park is a state-licensed independent living, assisted living community in Greenfield, Indiana. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Independent Living | $2,695 /mo | Oct 12, 2026 |
| Assisted Living | $3,995 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Charter Senior Living of Gateway Park says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our Memory Care neighborhood features suites with large windows, sizable bathrooms, and easy-to-navigate access to common areas.
(page, checked Oct 12, 2026) - Apartment types named: two-bedroom, cottage or villa.
Our Independent Living apartments come in one and two bedroom floor plans, as well as two-bedroom cottages.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensure survey: Oct 20, 2025. See the record
License
Active
Residential Care Facility 26-015521-2.
State inspection record25 state findings in 3 years
- Last licensure survey
- October 20, 2025
- Licensure surveys in three years
- 2
- Complaint surveys in three years
- 7
- Complaints with findings cited
- 15
- Complaints with no findings cited
- 4
- State findings (first visits, three years)
- 25
- Substantiated complaint surveys (IDOH count)
- 2026: 1, 2025: 5, 2024: 1
Surveys (newest first)
- April 1, 2026: Complaint, 2 findings cited · survey report (PDF)
- Intake 466875: No deficiencies related to the allegations are cited.
- Intake 468431: State deficiencies related to the allegations are cited at R0273 and R0274.
- Food and Nutritional Services (deficiency): Based on observation, interview and record review, the facility failed to maintain optimal cleanliness and sanitization of the kitchen area and equipment and failed to routinely monitor and document of refrigerator temperatures. 410 IAC 16.2-5-5.1(f); correction date in the facility plan April 24, 2026
- Food and Nutritional Services (noncompliance): Based on interview, the facility failed to ensure the facility's kitchen and dining services was directed by a supervisor who was competent in food service management and knowledgeable in sanitation standards. 410 IAC 16.2-5-5.1(g)(1-3); correction date in the facility plan April 24, 2026
- October 20, 2025: Re-Licensure, 7 findings cited · survey report (PDF)
- Administration and Management (noncompliance): Based on interview and record review, the facility failed to follow their abuse prevention policy pertaining to a staff member's qualified medication aide (QMA) certification for 1 of 5 employee files reviewed. 410 IAC 16.2-5-1.3(h)(1-4); correction date in the facility plan October 27, 2025
- Administration and Management (noncompliance): Based on interview and record review, the facility failed to have fire drills conducted quarterly on each shift for 3 of 4 quarters reviewed for fire drills. 410 IAC 16.2-5-1.3(i)(1-2); correction date in the facility plan October 27, 2025
- Personnel (noncompliance): Based on interview and record review, the facility failed to ensure each staff member received orientation training to the facility pertaining to his/her department, prior to the employee working independently. 410 IAC 16.2-5-1.4(d)(1)(A-E)(2)(A-D); correction date in the facility plan October 27, 2025
- Personnel (nonconformance): Based on interview and record review, the facility failed to ensure each employee's personnel file included information related to specific job skills, documented education related to resident rights, including abuse and abuse prohibition education, and information pertinent to past employment and experience. 410 IAC 16.2-5-1.4(h)(1-10); correction date in the facility plan October 27, 2025
- Sanitation and Safety Standards (deficiency): Based on observation, interview, and record review, the facility failed to properly maintain a walk-in freezer resulting in built up ice inside of the freezer for 1 of 1 freezer observed and failed to have proper knowledge on use and sanitization of the chemical dishwasher. 410 IAC 16.2-5-1.5(k); correction date in the facility plan October 27, 2025
- Sanitation and Safety Standards (deficiency): Based on interview and record review, the facility failed to properly maintain temperature logs for the walk-in refrigerator, freezer, and dish machine for 9 of 9 months reviewed. 410 IAC 16.2-5-1.5(n); correction date in the facility plan October 27, 2025
- Infection Control (noncompliance): Based on interview and record review, the facility failed to provide tuberculosis (TB) screening for 1 of 5 residents reviewed for infection control measures. 410 IAC 16.2-5-12(i); correction date in the facility plan October 27, 2025
- September 15, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00463227: Residential deficiency related to the allegations is cited at R0027.
- Residents' Rights (deficiency): Based on observation, interview, and record review, the facility failed to provide a dignified environment for 2 of 3 residents reviewed for dignity related to conducting a blood draw during a meal service and conducting an injection of medication in the common area of the Memory Care Unit (MCU), both events occurring with other residents in close proximity. 410 IAC 16.2-5-1.2(b); correction date in the facility plan September 30, 2025
- June 10, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00459890: State deficiencies related to the allegations are cited at R0090.
- Complaint IN00460238: State deficiencies related to the allegations are cited at R0090.
- Complaint IN00461145: No deficiencies related to the allegations are cited.
- Administration and Management (deficiency): Based on interview and record review, the facility failed to ensure an allegation of staff to resident physical abuse was immediately reported to the Executive Director for 1 of 3 residents reviewed for abuse. 410 IAC 16.2-5-1.3(g)(1-6); correction date in the facility plan June 30, 2025
- April 22, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00453808: Residential deficiency related to the allegations is cited at R0217.
- Evaluation (deficiency): Based on interview and record review, the facility failed to develop specific care interventions for 2 of 3 residents reviewed for falls. 410 IAC 16.2-5-2(e)(1-5); correction date in the facility plan May 15, 2025
Show all 8
- February 14, 2025: Complaint, 5 findings cited · survey report (PDF)
- Complaint IN00451885: Residential deficiencies related to the allegations are cited at R0241, R0247 and R0302.
- Complaint IN00452159: No deficiencies related to the allegations are cited.
- Complaint IN00452589: Residential deficiencies related to the allegations are cited at R0052 and R0090.
- Residents' Rights (offense): Based on interview and record review, the facility failed to ensure 1 of 3 residents reviewed for abuse remained free from abuse related to being involuntarily secluded into their apartment by utilizing a chair to keep the door closed with the resident located inside the apartment. 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan March 15, 2025
- Administration and Management (deficiency): Based on interview and record review, the facility failed to ensure reports of unusual occurrences that may directly adversely affect a resident's health or safety, specific to abuse and/or neglect, were promptly reported to the Indiana Department of Health's (IDOH) Long Term Care Division (LTC) within 24 hours of becoming aware of the unusual occurrence, for 2 of 3 residents reviewed for abuse and/or neglect. 410 IAC 16.2-5-1.3(g)(1-6); correction date in the facility plan March 4, 2025
- Health Services (offense): Based on observation, interview, and record review, the facility failed to ensure medications were administered as ordered by the physician for 2 of 3 residents observed for medication receipt during 2 of 2 medication pass observations with two nursing staff and three residents. 410 IAC 16.2-5-4(e)(1); correction date in the facility plan March 21, 2025
- Health Services (deficiency): Based on observation, interview, and record review, the facility failed to ensure any errors in medication administration were documented in the clinical record and the physician was notified of the medication errors. 410 IAC 16.2-5-4(e)(7); correction date in the facility plan March 21, 2025
- Pharmaceutical Services (deficiency): Based on observation, interview, and record review, the facility failed to ensure over-the-counter (OTC) medications were labeled within acceptable standards for 1 of 3 residents observed during 1 of 2 medication pass observations with 1 of 2 nursing staff and three residents. 410 IAC 16.2-5-6(c)(6); correction date in the facility plan March 18, 2025
- January 16, 2025: Complaint, Re-Licensure, 7 findings cited · survey report (PDF)
- Complaint IN00450630: State deficiencies related to the allegations are cited at R41, R217, R240, R246 and R356.
- Complaint IN00450423: State deficiencies related to the allegations are cited at R41.
- Complaint IN00449892: No deficiencies related to the allegations are cited.
- Complaint IN00448733: State deficiencies related to the allegations are cited at R41, R217, R240, R246 and R356.
- Complaint IN00448662: State deficiencies related to the allegations are cited at R41 and R240.
- Complaint IN00448530: State deficiencies related to the allegations are cited at R41, R217, R240 and R246.
- Complaint IN00447785: State deficiencies related to the allegations are cited at R354.
- Residents' Rights (deficiency): Based on interview and record review, the facility failed to document grievances and follow up timely. 410 IAC 16.2-5-1.2(o)(4); correction date in the facility plan February 28, 2025
- Evaluation (deficiency): Based on interview and record review, the facility failed to complete an accurate elopement assessment for 1 of 1 resident reviewed for elopement (Resident L). 410 IAC 16.2-5-2(a); correction date in the facility plan March 15, 2025
- Evaluation (deficiency): Based on interview and record review the facility failed to have an accurate service plan for Resident L and failed to have family involvement in service plan reviews for 5 of 8 residents reviewed for service plans (Resident C, Resident J, Resident K, Resident F and Resident D). 410 IAC 16.2-5-2(e)(1-5); correction date in the facility plan March 15, 2025
- Health Services (deficiency): Based on observation, interview, and record review, the facility failed to provide bathing as service planned and medications as ordered for 4 of 8 residents reviewed for bathing and medication review. 410 IAC 16.2-5-4(d); correction date in the facility plan March 31, 2025
- Health Services (deficiency): Based on interview and record review, the facility failed to ensure nurse authorization for PRN (as needed) medication administration and follow-up on effectiveness of PRN medication for 2 of 7 residents whose medications were reviewed. 410 IAC 16.2-5-4(e)(6); correction date in the facility plan March 18, 2025
- Clinical Records (noncompliance): Based on interview and record review, the facility failed to utilize a transfer form that included the name of the receiving institution, the resident's personal property, information related to the resident's functional abilities and physical limitations, nursing care, current diet, condition on transfer, and date of chest x-ray and skin test for tuberculosis for 1 of 2 residents whose closed record was reviewed. 410 IAC 16.2-5-8.1(g)(1-7); correction date in the facility plan February 28, 2025
- Clinical Records (noncompliance): Based on interview and record review the facility failed to have resident pictures in the emergency binder for 7 of 7 residents reviewed for emergency file (Resident H, Resident G, Resident B, Resident C, Resident J, Resident K and Resident D). 410 IAC 16.2-5-8.1(i)(1-8); correction date in the facility plan February 28, 2025
- November 4, 2024: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00445580: State deficiencies related to the allegations are cited at R240.
- Complaint IN00446649: State deficiencies related to the allegations are cited at R240.
- Health Services (deficiency): Based on interview and record review, the facility failed to ensure a resident's needs with transfers and conduct laboratory (lab) testing timely for 1 of 3 residents reviewed for falls and 1 of 3 residents reviewed for weight loss. 410 IAC 16.2-5-4(d); correction date in the facility plan November 22, 2024
IDOH consumer report → (CHARTER SENIOR LIVING OF GATEWAY PARK)
What these terms mean
IDOH: “The ISDH conducts a state licensure survey at each licensed residential facility approximately once per year. If state findings are cited on a survey, the residential facility may be requested by the ISDH to complete a plan of correction on how and when they will correct each state finding.” Survey reports are posted after the plan of correction is approved, usually four to six weeks after the visit.
Indiana law (IC 16-28-5-1) puts each rule in one of four classes: an offense, “which presents a substantial probability that death or a life-threatening condition will result”; a deficiency, “which presents an immediate or a direct, serious adverse effect on the health, safety, security, rights, or welfare of a patient”; a noncompliance, “which presents an indirect threat to the health, safety, security, rights, or welfare of a patient”; and a nonconformance, any other breach. The class shown with each finding is the one IDOH printed on the report.
A revisit (post survey revisit) is a return visit to check that earlier findings were corrected. Findings listed on a revisit report were not yet corrected at that visit.
Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 26-015521-2
- License status
- Active
- County
- Hancock County
- Executive Director
- Ryan Cassedy
Source: Indiana state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Indiana, and other programs
How Medicaid pays for care in Indiana
- Indiana PathWays for Aging Waiver (age 60 and older). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Health and Wellness Waiver (age 59 and under). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Waitlist. Indiana reached its federal limit in April 2024 and keeps a waiting list for the PathWays and Health and Wellness waivers, inviting people each month as slots open. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Indiana Department of Health, Division of Long Term Care inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Charter Senior Living of Gateway Park provide?
Charter Senior Living of Gateway Park is licensed by the state of Indiana for independent living, assisted living in Greenfield, Indiana.
Does Lilisity rate Charter Senior Living of Gateway Park?
No. We publish state licensing details for Charter Senior Living of Gateway Park but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Charter Senior Living of Gateway Park cost?
Assisted Living in Indiana typically starts at $3,200 to $4,500 a month. Based on 52 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Charter Senior Living of Gateway Park?
Use Charter Senior Living of Gateway Park's website, charterofgatewaypark.com, or visit at 6338 West Quiet Road, Greenfield, IN 46140.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid