Assisted Living
Bickford of Carmel
5829 East 116th Street, Carmel, IN 46033 · Map
State license activeBickford of Carmel is a state-licensed assisted living community in Carmel, Indiana. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensure survey: Aug 7, 2026. See the record
License
Active
Residential Care Facility 26-013217-1.
State inspection record21 state findings in 3 years
- Last licensure survey
- August 7, 2026
- Licensure surveys in three years
- 3
- Complaint surveys in three years
- 7
- Complaints with findings cited
- 6
- Complaints with no findings cited
- 6
- State findings (first visits, three years)
- 21
- Substantiated complaint surveys (IDOH count)
- 2026: 1, 2025: 4, 2024: 9
Surveys (newest first)
- August 7, 2026: Complaint, Re-Licensure, 8 findings cited · survey report (PDF)
- Intake 470189: State deficiencies related to the allegations are cited at R36.
- Intake 469808: No deficiencies related to the allegations are cited.
- Intake 466360: No deficiencies related to the allegations are cited.
- Residents' Rights (deficiency): Based on interview and record review, the facility failed to ensure the physician was notified of the need to alter treatment, and an order was obtained before the use of a seatbelt for 1 of 1 resident reviewed for notification. 410 IAC 16.2-5-1.2(k)(1-2); correction date in the facility plan September 3, 2026
- Residents' Rights (offense): Based on observation, interview and record review, the facility failed to ensure a resident was free from neglect, when a resident with a diagnosis of dementia and a high risk for elopement wandered away from the facility for an undetermined amount of time for 1 of 1 resident reviewed for neglect. 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan September 3, 2026
- Administration and Management (deficiency): Based on interview and record review, the facility failed to ensure an unusual occurrence was reported to the State agency for 1 of 1 resident reviewed for elopement. 410 IAC 16.2-5-1.3(g)(1-6); correction date in the facility plan August 31, 2026
- Administration and Management (noncompliance): Based on interview and record review, the facility failed to ensure documentation was provided to show the local fire department had been invited to participate in a fire/disaster drill at least every six (6) months. 410 IAC 16.2-5-1.3(i)(1-2); correction date in the facility plan August 31, 2026
- Personnel (nonconformance): Based on interview and record review, the facility failed to ensure job specific orientation documentation was completed for 2 of 5 employees reviewed for employee records. 410 IAC 16.2-5-1.4(h)(1-10); correction date in the facility plan September 15, 2026
- Health Services (deficiency): Based on interview and record review, the facility failed to ensure a Qualified Medication Aide (QMA) obtained authorization prior to administering as needed (PRN) medications for 2 of 7 residents reviewed for medication administration. 410 IAC 16.2-5-4(e)(6); correction date in the facility plan September 3, 2026
- Food and Nutritional Services (deficiency): Based on observation and interview, the facility failed to ensure the kitchen was maintained in a safe and sanitary manner in 1 of 1 kitchen reviewed. 410 IAC 16.2-5-5.1(f); correction date in the facility plan August 31, 2026
- Infection Control (noncompliance): Based on interview and record review, the facility failed to ensure tuberculosis skin tests were completed prior to, or upon, admission for 1 of 7 residents reviewed for tuberculosis testing. 410 IAC 16.2-5-12(e)(f)(g); correction date in the facility plan August 31, 2026
- October 15, 2025: Re-Licensure, 2 findings cited · survey report (PDF)
- Personnel (deficiency): Based on interview and record review, the facility failed to ensure at least one staff member certified for cardiopulmonary resuscitation (CPR) and first aid training was on duty for 2 of 21 shifts reviewed for staffing. 410 IAC 16.2-5-1.4(b); correction date in the facility plan November 25, 2025
- Food and Nutritional Services (deficiency): Based on observation, interview and record review, the facility failed to ensure the kitchen was maintained in a safe, sanitary manner and in good repair for 2 of 2 kitchens observed. 410 IAC 16.2-5-5.1(f); correction date in the facility plan October 28, 2025
- October 3, 2025: Complaint, Revisit, found in compliance · survey report (PDF)
- Complaint IN00463510: corrected.
- July 31, 2025: Complaint, 1 finding cited · survey report (PDF)
- Complaint IN00463510: State deficiencies related to the allegations are cited at R0052.
- Residents' Rights (offense): Based on interview and record review, the facility failed to ensure a resident was free from neglect, when a resident with a diagnosis of dementia wandered away from the facility, without staff knowledge, for 1 of 1 resident reviewed for elopement. 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan September 1, 2025
- May 29, 2025: Complaint, Revisit, found in compliance · survey report (PDF)
- Complaint IN00456858: Corrected.
Show all 12
- April 15, 2025: Complaint, 3 findings cited · survey report (PDF)
- Complaint IN00456021: No deficiencies related to the allegations were cited.
- Complaint IN00456858: State deficiencies related to the allegations are cited at R0052, R0091 and R0217.
- Residents' Rights (offense): Based on observation, interview and record review, the facility failed to ensure a resident with a diagnosis of dementia (Resident C) was free of physical abuse from another resident (Resident B) for 2 of 2 residents reviewed for abuse. 410 IAC 16.2-5-1.2(v)(1-6); correction date in the facility plan April 28, 2025
- Administration and Management (noncompliance): Based on observation, interview and record review, the facility failed to ensure incidents of abuse were thoroughly investigated in an effort to prevent further altercations between 2 of 2 residents reviewed for investigations of abuse. 410 IAC 16.2-5-1.3(h)(1-4); correction date in the facility plan April 28, 2025
- Evaluation (deficiency): Based on observation, interview and record review, the facility failed to ensure residents involved in physical alterations had service plans updated to identify and document the services to be provided by the facility for 2 of 2 residents reviewed for service plans. 410 IAC 16.2-5-2(e)(1-5); correction date in the facility plan April 28, 2025
- December 13, 2024: Re-Licensure, 4 findings cited · survey report (PDF)
- Administration and Management (noncompliance): Based on interview and record review, the facility failed to ensure fire and disaster drills were conducted monthly for 2 of 10 months reviewed (December 2023 and January 2024) and to provide documentation to show the local fire department had been invited to participate in a fire/disaster drill every six (6) months. 410 IAC 16.2-5-1.3(i)(1-2); correction date in the facility plan January 2, 2025
- Sanitation and Safety Standards (deficiency): Based on interview and record review, the facility failed to ensure the heating, ventilation and air conditioning system (HVAC) was inspected at least yearly. 410 IAC 16.2-5-1.5(e)(1-4); correction date in the facility plan January 2, 2025
- Sanitation and Safety Standards (deficiency): Based on observation, interview and record review, the facility failed to ensure the kitchen was maintained in a safe, sanitary manner and in good repair for 2 of 2 kitchens observed. 410 IAC 16.2-5-1.5(k); correction date in the facility plan January 2, 2025
- Physical Plant Standards (deficiency): Based on observation, interview and record review, the facility failed to ensure water temperatures were maintained at a safe temperature for 1 of 2 rooms observed for safe water temperatures. 410 IAC 16.2-5-1.6(k); correction date in the facility plan January 2, 2025
- June 28, 2024: Complaint, Revisit, found in compliance · survey report (PDF)
- Complaint IN00429284: corrected.
- Complaint IN00428410: corrected.
- Complaint IN00428097: corrected.
- Complaint IN00419622: corrected.
- Complaint IN00431347: corrected.
- June 28, 2024: Complaint, Revisit, found in compliance · survey report (PDF)
- Complaint IN00428410: corrected.
- Complaint IN00428097: corrected.
- Complaint IN00419622: corrected.
- Complaint IN00429284: corrected.
- Complaint IN00431347: corrected.
- Complaint IN00428410: corrected.
- Complaint IN00428097: corrected.
- Complaint IN00419622: corrected.
- June 28, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00419622: corrected.
- Complaint IN00428410: corrected.
- Complaint IN00428097: corrected.
- Complaint IN00429284: corrected.
- Complaint IN00431347: corrected.
- Complaint IN00419622: corrected.
- Complaint IN00428410: corrected.
- Complaint IN00428097: corrected.
- June 28, 2024: Complaint, Revisit, found in compliance · survey report (PDF)
- Complaint IN00431347: corrected.
- Complaint IN00428410: corrected.
- Complaint IN00428097: corrected.
- Complaint IN00419622: corrected.
- Complaint IN00429284: corrected.
- April 19, 2024: Complaint, found in compliance · survey report (PDF)
- Complaint IN00432374: No deficiencies related to the allegations are cited.
Enforcement actions (IDOH consumer report posted August 6, 2025)
- Citation / Fine, notice to facility July 15, 2024, initial amount $7500, case closed September 4, 2024 (survey R3UT11)
- Citation / Fine, notice to facility July 16, 2024, initial amount $5000 (survey DKWT12)
- Citation / Fine, notice to facility March 5, 2024, initial amount $2500 (survey DKWT11)
- Citation / Fine, notice to facility July 11, 2022, initial amount $7500, case closed September 16, 2022 (survey OB3611)
- Citation / Fine, notice to facility October 21, 2021, initial amount $5000, case closed July 28, 2022 (survey X2NL11)
- Citation / Fine, notice to facility August 9, 2021, initial amount $2500, case closed July 28, 2022 (survey C2X211)
IDOH consumer report → (BICKFORD OF CARMEL)
What these terms mean
IDOH: “The ISDH conducts a state licensure survey at each licensed residential facility approximately once per year. If state findings are cited on a survey, the residential facility may be requested by the ISDH to complete a plan of correction on how and when they will correct each state finding.” Survey reports are posted after the plan of correction is approved, usually four to six weeks after the visit.
Indiana law (IC 16-28-5-1) puts each rule in one of four classes: an offense, “which presents a substantial probability that death or a life-threatening condition will result”; a deficiency, “which presents an immediate or a direct, serious adverse effect on the health, safety, security, rights, or welfare of a patient”; a noncompliance, “which presents an indirect threat to the health, safety, security, rights, or welfare of a patient”; and a nonconformance, any other breach. The class shown with each finding is the one IDOH printed on the report.
A revisit (post survey revisit) is a return visit to check that earlier findings were corrected. Findings listed on a revisit report were not yet corrected at that visit.
Findings are counted from IDOH survey reports for first visits only, so a finding repeated on a revisit is not counted twice. Source: Indiana Department of Health, Division of Long Term Care, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 26-013217-1
- License status
- Active
- County
- Hamilton County
- Executive Director
- Jennifer Hodge
Source: Indiana state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Indiana, and other programs
How Medicaid pays for care in Indiana
- Indiana PathWays for Aging Waiver (age 60 and older). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Health and Wellness Waiver (age 59 and under). Indiana Medicaid waivers can pay for assisted living services. On July 1, 2024, the old Aged and Disabled Waiver split into PathWays for Aging (60 and older) and the Health and Wellness Waiver (59 and under). You need a nursing-facility level of care; apply through your local Area Agency on Aging. (state page)
- Waitlist. Indiana reached its federal limit in April 2024 and keeps a waiting list for the PathWays and Health and Wellness waivers, inviting people each month as slots open. (source)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Indiana Department of Health, Division of Long Term Care inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Bickford of Carmel provide?
Bickford of Carmel is licensed by the state of Indiana for assisted living in Carmel, Indiana.
Does Lilisity rate Bickford of Carmel?
No. We publish state licensing details for Bickford of Carmel but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Bickford of Carmel cost?
Assisted Living in Indiana typically starts at $3,200 to $4,500 a month. Based on 52 communities that publish prices. These are area figures, not this community's price. Bickford of Carmel does not publish its prices.
How do I contact Bickford of Carmel?
Use Bickford of Carmel's website, bickfordseniorliving.com/branch/bickford-of-carmel, or visit at 5829 East 116th Street, Carmel, IN 46033.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid