Nursing home · Top rated by CMS
Highland Oaks
2750 West Highland Avenue, Elgin, IL 60123 · Map
Non profit - Church related · 24 certified beds
Highland Oaks is a Medicare-certified nursing home in Elgin, Illinois. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 5.02 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Aug 29, 2024 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Highland Oaks compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.02 | 3.49 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.98 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.47 | 2.13 | 2.34 | above avg |
| Nursing staff turnover | 31.4% | 45.7% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 12.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Highland Oaks
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 29, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 29, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Aug 14, 2024 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 14, 2024 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Jul 27, 2023
Show all 6 deficiencies
- Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Jul 27, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2750 West Highland Avenue
Elgin, IL 60123 - CMS certification #
- 14A383
- Ownership
- Non profit - Church related
- Certified beds
- 24
- Avg residents/day
- 22.6
- Provider type
- Medicaid
- First certified
- 1986-04-29
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Highland Oaks using Google Maps.
Other public records
- Website says Nurse 24 hours a day, 3 meals a day
Full public records, with dates and sources
Care and services
From the community’s website
What Highland Oaks says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Registered and Licensed Practical Nurses provide 24/7 nursing care.
(page, checked Oct 15, 2026) - 3 meals a day.
We serve a variety of homemade style meals prepared in-house for breakfast, lunch, and dinner.
(page, checked Oct 15, 2026) - Apartment types named: companion suite, private room.
Highland Oaks is a Long-Term Care Nursing Facility that provides skilled and intermediate care for 52 people (6 private rooms, 23 shared rooms).
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Advocate Sherman Hospital, Elgin. 0.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- The Pearl of Elgin, Elgin. 0.6 miles away, straight line.
- Nearest home health agency office
- Astra Health West, Elgin. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60123 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Silverbridge Home Training, Elgin, 1.7 miles away, straight line
Home Dialysis Services - Fox Valley LLC, Elgin, 1.8 miles away, straight line
Fresenius Medical Care Elgin, Elgin, 2.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 60123.
Solace Hospice & Palliative Care Inc, office in St Charles, 8.5 miles away, straight line
Covenantcare Hospice, office in Saint Charles, 9.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Five Star Hospice And Palliative Care LLC, office in Hoffman Estates, 10.5 miles away, straight line - Nearest geriatric medicine practice
- Harmony Medical Group LLC, Elgin. 2.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Highland Oaks a good nursing home?
CMS gives Highland Oaks an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Highland Oaks staffed?
Highland Oaks reports 5.02 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Highland Oaks had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Highland Oaks have?
Highland Oaks is certified for 24 beds.