Nursing home
Heritage Square
620 North Ottawa Avenue, Dixon, IL 61021 · Map
Non profit - Corporation · 27 certified beds
Heritage Square is a Medicare-certified nursing home in Dixon, Illinois. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 5/5 for health inspections). Nurse staffing is 6.82 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Jul 10, 2024 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage Square compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 6.82 | 3.49 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.04 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 4.49 | 2.13 | 2.34 | above avg |
| Nursing staff turnover | 61.9% | 45.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 12.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Heritage Square
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 10, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 10, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Jul 10, 2024 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Jul 10, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jul 10, 2024 · Full report (PDF)
Show all 12 deficiencies
- Minimal
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Jul 10, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Sep 14, 2023 - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Sep 14, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 14, 2023 - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Sep 14, 2023 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Nov 17, 2022 - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Nov 17, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 620 North Ottawa Avenue
Dixon, IL 61021 - CMS certification #
- 14A357
- Ownership
- Non profit - Corporation
- Certified beds
- 27
- Avg residents/day
- 22.6
- Provider type
- Medicaid
- First certified
- 1984-11-09
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage Square using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Heritage Square says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Uniquely designed to create privacy and individuality in each room, while our nursing staff provides around-the-clock observational care
(page, checked Oct 12, 2026) - Apartment types named: cottage or villa.
Two sets of spacious duplexes provide comfortable housing free from the responsibilities of home ownership and maintenance
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Osf Saint Katharine Medical Center, Dixon. 0.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Dixon Rehab & HCC, Dixon. 1.5 miles away, straight line.
- Nearest home health agency office
- Gaffey Home Nursing & Hospice, Inc, Sterling. 9.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 11.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 61021 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Dixon Kidney Center, Dixon, 0.6 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - River Rock-Dixon, Dixon, 0.6 miles away, straight line (CMS rating 4 of 5 stars)
Davita Whiteside Dialysis, Sterling, 14.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 61021.
Gaffey Home Nursing & Hospice, Inc, office in Sterling, 9.3 miles away, straight line
Rock River Hospice And Home, office in Sterling, 11.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Serenity Hospice And Home, office in Oregon, 12.4 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Tapestry Telehealth PLLC, Stockton. 43.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Heritage Square a good nursing home?
CMS gives Heritage Square an overall rating of 4 out of 5 stars, including 4/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage Square staffed?
Heritage Square reports 6.82 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Heritage Square had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Heritage Square have?
Heritage Square is certified for 27 beds.