Lilisity

Nursing home

Friendship Manor

1209 21St Avenue, Rock Island, IL 61201 · Map
Non profit - Corporation · 94 certified beds

Medicare and Medicaid certified
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Friendship Manor is a Medicare-certified nursing home in Rock Island, Illinois. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.40 hours per resident per day, above the Illinois average of 3.49. Its most recent inspection on Jul 24, 2024 cited 5 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
94 bedsCertified beds
  • 2 fines totaling $31,272In CMS records: 3 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing4/5
Quality measures3/5
Long-stay quality3/5
Short-stay quality3/5

How Friendship Manor compares

This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIllinois avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.403.493.89above avg
RN staffing (hrs/resident/day)0.590.730.68below avg
Aide staffing (hrs/resident/day)2.712.132.34above avg
Nursing staff turnover38.1%45.7%46.4%below avg
Deficiencies cited, last inspection5.012.19.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.40Total nurse hrs/resident/day
0.59RN hrs/resident/day
1.09LPN hrs/resident/day
2.71Aide hrs/resident/day
3.85Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff38.1%
Registered nurses53.8%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 24, 2024Most recent inspection
5Deficiencies found
80Health inspection score
2Fines

Penalties in CMS records: 2 fines totaling $31,272, 3 total penalties, 1 Medicare payment denial.

What inspectors found at Friendship Manor

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jan 30, 2026 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Apr 9, 2025 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jul 24, 2024 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jul 24, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jul 19, 2023
  • Potential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service Deficiencies · Jul 19, 2023
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Jul 19, 2023
  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 16, 2023
  • Potential for harm

    Perform COVID19 testing on residents and staff.

    Infection Control Deficiencies · May 9, 2022
  • Potential for harm

    Ensure staff are vaccinated for COVID-19

    Infection Control Deficiencies · May 9, 2022
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · May 9, 2022

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1209 21St Avenue
Rock Island, IL 61201
CMS certification #
146099
Ownership
Non profit - Corporation
Certified beds
94
Avg residents/day
75.2
Provider type
Medicare and Medicaid
First certified
2005-12-09
Setting
Urban

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Location and nearby

Explore the area around Friendship Manor using Google Maps.

Other public records

  • Website says A memory care unit, respite stays, transportation, 3 meals a day
Full public records, with dates and sources

Care and services

From the community’s website

What Friendship Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Has a separate memory care unit, wing or neighborhood. Memory Care Unit (page, checked Oct 12, 2026)
  • Offers respite or short-term stays. Fully furnished short-term respite stays available up to 90. (page, checked Oct 15, 2026)
  • Provides transportation. Transportation (page, checked Oct 12, 2026)
  • 3 meals a day. Enjoy worry-free retirement with weekly housekeeping, three delicious meals per day and plenty of opportunities to connect with neighbors through fun, engaging activities. (page, checked Oct 12, 2026)
  • Apartment types named: studio, two-bedroom. Residents can choose from cozy studio, one- or two-bedroom apartments designed for comfort and independence, with the added peace of mind of a round-the-clock care team and emergency call system. (page, checked Oct 12, 2026)
  • One-time entrance fee: charged. (+ $2,000 one-time entrance fee) (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Trinity Rock Island, Rock Island. 0.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Generations at Rock Island, Rock Island. 0.8 miles away, straight line.
Nearest home health agency office
Unity Point At Home, Moline. 2.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 61201 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Rock Island, Rock Island, 0.6 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Davenport, Davenport, 3.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita E.A. Motto Dialysis, Davenport, 3.8 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
12 Medicare hospices tell CMS they serve ZIP code 61201.
Unitypoint Hospice, office in Moline, 2.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Beacon Of Hope Hospice, office in Davenport, 4.5 miles away, straight line
Mercyone Genesis, office in Bettendorf, 6.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Progressive Rehabilitation Associates LLC, Iowa City. 47.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Friendship Manor a good nursing home?

CMS gives Friendship Manor an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Friendship Manor staffed?

Friendship Manor reports 4.40 total nurse hours per resident per day, compared with the Illinois average of 3.49.

Has Friendship Manor had inspection problems?

Its most recent CMS inspection cited 5 deficiencies.

How many beds does Friendship Manor have?

Friendship Manor is certified for 94 beds.