Nursing home
Crystal Pines Rehab & Hcc
335 North Illinois Avenue, Crystal Lake, IL 60014 · Map
For profit - Corporation · Part of Tutera Senior Living & Health Care (25 facilities) · 110 certified beds
Crystal Pines Rehab & Hcc is a Medicare-certified nursing home in Crystal Lake, Illinois. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.29 hours per resident per day, below the Illinois average of 3.49. Its most recent inspection on Jun 5, 2024 cited 19 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 3 fines totaling $52,795In CMS records: 4 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crystal Pines Rehab & Hcc compares
This facility vs. the Illinois and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Illinois avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.29 | 3.49 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.80 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.96 | 2.13 | 2.34 | below avg |
| Nursing staff turnover | —% | 45.7% | 46.4% | — |
| Deficiencies cited, last inspection | 19.0 | 12.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $52,795, 4 total penalties, 1 Medicare payment denial.
What inspectors found at Crystal Pines Rehab & Hcc
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 21, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Oct 14, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 20, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Apr 29, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 15, 2025 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Apr 15, 2025 · Full report (PDF) - Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Apr 15, 2025 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 24, 2025 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 8, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Jan 8, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Dec 11, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 335 North Illinois Avenue
Crystal Lake, IL 60014 - CMS certification #
- 145257
- Ownership
- For profit - Corporation
- Certified beds
- 110
- Avg residents/day
- 76.9
- Provider type
- Medicare and Medicaid
- First certified
- 1973-11-01
- Chain
- Tutera Senior Living & Health Care (25 facilities)
- Setting
- Urban
Part of Tutera Senior Living & Health Care
Tutera Senior Living & Health Care operates 25 nursing facilities across the United States. View all Tutera Senior Living & Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crystal Pines Rehab & Hcc using Google Maps.
Other public records
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mercyhealth Hospital & Physician Clinic-Crystal La, Crystal Lake. 2.0 miles away, straight line. Location approximate.
- Nearest Medicare nursing home
- Fair Oaks Health Care Center, Crystal Lake. 1.8 miles away, straight line.
- Nearest home health agency office
- One Home Health Agency, Ltd, Crystal Lake. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60014 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ara - Crystal Lake Dialysis Center, Crystal Lake, 2.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Crystal Springs Dialysis, Crystal Lake, 4.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita Huntley Dialysis, Huntley, 4.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 23 Medicare hospices tell CMS they serve ZIP code 60014.
Journeycare - Barrington, office in Barrington, 13.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Lifechoice Hospice And Palliative Care, office in Palatine, 19.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Heartland Hospice (Northbrook), office in Buffalo Grove, 20.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Northwestern Medical Faculty Foundation, Huntley. 4.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. Base flood elevation 893 Feet NAVD88. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Crystal Pines Rehab & Hcc a good nursing home?
CMS gives Crystal Pines Rehab & Hcc an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crystal Pines Rehab & Hcc staffed?
Crystal Pines Rehab & Hcc reports 3.29 total nurse hours per resident per day, compared with the Illinois average of 3.49.
Has Crystal Pines Rehab & Hcc had inspection problems?
Its most recent CMS inspection cited 19 deficiencies.
How many beds does Crystal Pines Rehab & Hcc have?
Crystal Pines Rehab & Hcc is certified for 110 beds.