Assisted Living and Memory Care
Hartwell Place
5520 N. Paulina St, Chicago, IL 60640 · Map
Licensed for 29 residents
Hartwell Place is a state-licensed assisted living, memory care community in Chicago, Illinois. It is licensed for 29 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Hartwell Place says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Home care providers, on the other hand, assist with activities like personal care, meal preparation, housekeeping, companionship, and transportation.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last annual survey: Feb 9, 2026. See the record
Nearest emergency room
0.7 miles
Methodist Hospital Of Chicago.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Hartwell Place this community | 29 | Not published | Unknown | 1 rule section cited in 3 years | |
| Andersonville Supportive Living | 0.7 mi | Not listed | Not published | Active | No record |
| The Breakers at Edgewater Beach | 0.9 mi | Not listed | $2,400/mo | Not on record | No record |
| Admiral at the Lake | 1.0 mi | 56 | Not published | Unknown | 6 rule sections cited in 3 years |
| Selfhelp Home | 1.2 mi | 60 | $5,040/mo | Unknown | 1 rule section cited in 3 years |
State inspection record1 rule section cited in 3 years
- Last annual licensure survey
- February 9, 2026
- Surveys in three years
- 6
- Complaint investigations in three years
- 2
- Facility reported incident investigations
- 2
- Statements of deficiencies
- 2
- Rule sections cited (all surveys)
- 1
- Current license term ends
- February 12, 2027
Surveys (newest first)
- February 9, 2026: Annual Licensure Only Survey, 1 rule section cited
IDPH: Annual Licensure Survey 295.3040, 955.165 c)- Health Care Worker Background Check (Section 295.3040); General Violation
- October 23, 2025: Complaint Original Investigation, no statement posted
- April 15, 2025: Facility Reported Incident; Annual Licensure Only Survey, no statement posted
- February 5, 2025: Complaint Original Investigation; Facility Reported Incident, no rule sections cited
IDPH: Facility Reported Incident of 9/18/24 IL001787788 Complaint 2485136/IL175014 For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act. - April 23, 2024: Annual Licensure Only Survey, no statement posted
- February 20, 2024: Survey, no statement posted
Search the IDPH facility lookup → (HARTWELL PLACE; the statements of deficiencies are under Surveys)
What these terms mean
IDPH's facility lookup lists each survey it closed at the establishment, with the exit date and the survey type, and posts the Statement of Deficiencies (form 2567) when the survey found the rules were not met. Each cited item names the section of the state rules for assisted living and shared housing (77 Ill. Adm. Code Part 295) that was not met.
Survey types are IDPH's own: an Annual Licensure Only Survey is the yearly licensing inspection; a Complaint Original Investigation (COI) looks into a complaint; a Facility Reported Incident (FRI) looks into an incident the establishment reported. 24HR, 7D and 30D give how soon IDPH had to start.
IDPH's rules (77 Ill. Adm. Code 295.1050) define the violation types. “Type 1 violation - an act or omission by the establishment or its staff that causes severe harm or the death of a resident or creates a substantial probability of severe harm to a resident or residents.” “Type 2 violation - an act or omission by the establishment or its staff that causes harm to a resident or creates a substantial probability of harm to a resident or residents.” “Type 3 violation - an act or omission by the establishment or its staff, except by accidental means, that causes a significant negative impact on the delivery of services to the residents of the establishment.” Labels such as General Violation or Repeat Violation are shown as IDPH wrote them on the statement.
Each statement begins with IDPH's own summary of the survey, quoted here; for complaints and incidents it usually says whether the allegation was substantiated and whether a violation was cited. This establishment is licensed for 29 units; larger establishments are surveyed and cited more often, so read counts with size in mind. Source: Illinois Department of Public Health, Office of Health Care Regulation, data as of October 16, 2026. Always visit in person and ask the establishment about anything listed here.
Kitchen inspections2 inspections by Chicago Department of Public Health since 2024; latest Pass (August 2025)
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Chicago Department of Public Health: The Hartwell
- Aug 13, 2025 (canvass): Pass.
1 violation
- Plumbing installed; proper backflow devices. Inspector’s note: observed very low water pressure for hot water at the handsink in the kitchen prep area next to one compartment sink. instructed to repair and maintain.
- Nov 26, 2024 (canvass): Pass.
3 violations
- Food-contact surfaces: cleaned & sanitized. Inspector’s note: instructed to detail clean and maintain interior surfaces of ice machine with minimal mineral build-up in the kitchen prep area.
- Food properly labeled; original container. Inspector’s note: instructed to properly label some food containers identofoed woth common name (sugar, flour etc)
- Non-food/food contact surfaces clean. Inspector’s note: instructed to clean and maintain storage racks with white mold-like build up inside the walk-in cooler.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Pass: No critical or serious violations found. Pass w/ Conditions: Critical or serious violations found and corrected during the inspection. Fail: Critical or serious violations not corrected during the inspection. Priority / Priority Foundation / Core: The city's severity levels under the 2017 Chicago Food Code; Priority is the most serious.
License and ownership
- License type
- Assisted Living / Shared Housing Establishment
- License number
- 5100653
- License status
- Unknown
- Current license dated
- 2019-02-13
- Licensed capacity
- 29
- County
- Cook County
- Executive Director
- Jennifer Vernoski
Source: Illinois state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Illinois, and other programs
How Medicaid pays for care in Illinois
- Supportive Living Program (SLP). The Supportive Living Program, run by the Illinois Department of Healthcare and Family Services, is a service-enriched housing option for Medicaid-eligible people 65 and older, and adults 22 to 64 with physical disabilities, who would otherwise need nursing facility care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.7 mi, nursing home 0.5 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Methodist Hospital Of Chicago, Chicago. 0.7 miles away, straight line.
- Nearest Medicare nursing home
- Park View Rehab Center, Chicago. 0.5 miles away, straight line.
- Nearest home health agency office
- Premier Point Home Health, Inc, Chicago. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 60640 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Nephron Dialysis Center, Ltd., Chicago, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Zclosed - Fmc - Uptown, Chicago, 1.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Rogers Park, Chicago, 2.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 60640.
Vitas Healthcare Corporation Of Illinois, office in Chicago, 8.2 miles away, straight line (CMS family survey rating 2 of 5 stars)
Unity Hospice Of Chicagoland, LLC, office in Chicago, 9.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Guardian Healthcare & Hospice, LLC, office in Northfield, 9.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Endeavor Health Medical Group, Chicago. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in February 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked14 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Illinois Department of Public Health, Office of Health Care Regulation inspection records | Oct 16, 2026 | See above |
| Illinois Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Chicago Department of Public Health kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Hartwell Place provide?
Hartwell Place is licensed by the state of Illinois for assisted living, memory care in Chicago, Illinois. Its licensed capacity is 29 residents.
Does Lilisity rate Hartwell Place?
No. We publish state licensing details for Hartwell Place but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Hartwell Place cost?
Assisted Living in Cook County typically starts at $4,200 to $5,650 a month. Based on 22 communities that publish prices. These are area figures, not this community's price. Hartwell Place does not publish its prices.
How do I contact Hartwell Place?
Use Hartwell Place's website, cmsschicago.org, or visit at 5520 N. Paulina St, Chicago, IL 60640.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid