Assisted Living
Bickford - Rockford House
960 N. Mulford Rd, Rockford, IL 61107 · Map
Licensed for 65 residents
Bickford - Rockford House is a state-licensed assisted living community in Rockford, Illinois. It is licensed for 65 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last annual survey: Nov 14, 2024. See the record
Nearest emergency room
0.9 miles
Saint Anthony Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Bickford - Rockford House this community | 65 | Not published | Unknown | 21 rule sections cited in 3 years | |
| Morning Star Village | 0.1 mi | 75 | Not published | Unknown | 4 rule sections cited in 3 years |
| Crimson Pointe | 1.1 mi | 73 | $3,695/mo | Unknown | 11 rule sections cited in 3 years |
| The Atrium | 2.0 mi | 40 | Not published | Unknown | No record |
| Heritage Woods of Rockford | 2.2 mi | Not listed | Not published | Active | No record |
State inspection record21 rule sections cited in 3 years
- Last annual licensure survey
- November 14, 2024
- Surveys in three years
- 15
- Complaint investigations in three years
- 4
- Facility reported incident investigations
- 12
- Statements of deficiencies
- 9
- Rule sections cited (all surveys)
- 21
- Current license term ends
- November 10, 2026
Surveys (newest first)
- July 6, 2026: Facility Reported Incident, 2 rule sections cited
IDPH: Incident Investigation IL00202569 Violations: 295.3040 295.8000a)1)- Health Care Worker Background Check (Section 295.3040); Type 1 Violation
- Food Service (Section 295.8000); Type 1 Violation
- June 29, 2026: Facility Reported Incident, no statement posted
- June 12, 2026: Facility Reported Incident; Complaint Original Investigation, 2 rule sections cited
IDPH: Facility Reported Incident IL00202184 295.4010a)d)g)1)5) Complaint Investigation 2616853/IL00202197 295.3000a)h)4)- Personnel Requirements, Qualifications and Training (Section 295.3000); Type 1 Violation
- Service Plan (Section 295.4010); Type 2 Violation
- May 11, 2026: Facility Reported Incident, 2 rule sections cited
IDPH: Original investigation of Facility Reported Incidents IL 201716 and IL 201713. IL 201716 - 295.6000 a) 13) IL 201713 - 295.2050 a) and 295.6000 a) 13)- Incident and Accident Reporting (Section 295.2050)
- Resident Rights (Section 295.6000); Type 1 Violation
- April 24, 2026: Facility Reported Incident, no rule sections cited
IDPH: Facility Reported Incident IL00201388: unsubstantiated For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Show all 12
- April 15, 2026: Facility Reported Incident, no rule sections cited
IDPH: Investigation of IL00200967 & IL00201276 For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act. - March 10, 2026: Complaint Original Investigation; Facility Reported Incident, 2 rule sections cited
IDPH: Complaint investigation IL00200582 & IL00200445 Violations: IL00200582: 295.6000a)5)13) IL00200445: 295.4040a)c)- Communicable Disease Policies (Section 295.4040); General Violation
- Resident Rights (Section 295.6000); Type 1 Violation
- February 14, 2026: Facility Reported Incident, no rule sections cited
IDPH: Original investigation of FRI IL 199868. For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act. - December 22, 2025: Facility Reported Incident, no statement posted
- November 25, 2025: Facility Reported Incident, no statement posted
- October 14, 2025: Complaint Original Investigation, 8 rule sections cited
IDPH: Investigation of Complaint # 2519118 / IL197654 and # 2519151 / IL197658 - Substantiated Violations: Section 295.1070 a) d) Annual On-Site Review and Complaint Investigation Procedures Section 295.2050 a) b c) Incident and Accident Reporting Section 295.3000 a) Personnel Requirements, Qualifications and Training Section 295.4010 d) e) g) h) Service Plan Section 295.4040 a) c) Communicable Disease Policies Section 295.4060 h) 3) 6) Alzheimer's and Dementia Programs Section 295.6010 a) b) d) Abuse, Neglect, and Financial Exploitation Prevention and Reporting Section 295.7000 b)16) Resident Records- Annual On-Site Review and Complaint Investigation Procedures (Section 295.1070); Type 3 Violation
- Incident and Accident Reporting (Section 295.2050); Type 3 Violation
- Personnel Requirements, Qualifications and Training (Section 295.3000); Type 2 Violation
- Service Plan (Section 295.4010); Type 2 Violation
- Communicable Disease Policies (Section 295.4040); Type 3 Violation
- Alzheimer's and Dementia Programs (Section 295.4060); Type 1 Violation
- Abuse, Neglect, and Financial Exploitation Prevention and Reporting (Section 295.6010); Type 2 Violation
- Resident Records (Section 295.7000); Type 3 Violation
- September 16, 2025: Facility Reported Incident; Complaint Original Investigation, 5 rule sections cited
IDPH: Investigation IL00197369, IL00197371, IL00197392, IL00197396, IL00197449 conducted on 9/15/2025-9/16/2025. IL00197369: Unsubstantiated IL00197371:Unsubstantiated IL00197392: Substantiated 295.2000 a) c) 3) 4) 5) 295.4000 a) b) c) 295.4010 d) 295.6000 a) 13) IL00197396: Substantiated 295.6010 a) 1) IL00197449: Substantiated- Residency Requirements (Section 295.2000); Type 1 Violation
- Physician's Assessment (Section 295.4000); Type 2 Violation
- Service Plan (Section 295.4010); Type 1 Violation
- Resident Rights (Section 295.6000); Type 1 Violation
- Abuse, Neglect, and Financial Exploitation Prevention and Reporting (Section 295.6010)
Search the IDPH facility lookup → (BICKFORD - ROCKFORD HOUSE; the statements of deficiencies are under Surveys)
What these terms mean
IDPH's facility lookup lists each survey it closed at the establishment, with the exit date and the survey type, and posts the Statement of Deficiencies (form 2567) when the survey found the rules were not met. Each cited item names the section of the state rules for assisted living and shared housing (77 Ill. Adm. Code Part 295) that was not met.
Survey types are IDPH's own: an Annual Licensure Only Survey is the yearly licensing inspection; a Complaint Original Investigation (COI) looks into a complaint; a Facility Reported Incident (FRI) looks into an incident the establishment reported. 24HR, 7D and 30D give how soon IDPH had to start.
IDPH's rules (77 Ill. Adm. Code 295.1050) define the violation types. “Type 1 violation - an act or omission by the establishment or its staff that causes severe harm or the death of a resident or creates a substantial probability of severe harm to a resident or residents.” “Type 2 violation - an act or omission by the establishment or its staff that causes harm to a resident or creates a substantial probability of harm to a resident or residents.” “Type 3 violation - an act or omission by the establishment or its staff, except by accidental means, that causes a significant negative impact on the delivery of services to the residents of the establishment.” Labels such as General Violation or Repeat Violation are shown as IDPH wrote them on the statement.
Each statement begins with IDPH's own summary of the survey, quoted here; for complaints and incidents it usually says whether the allegation was substantiated and whether a violation was cited. This establishment is licensed for 65 units; larger establishments are surveyed and cited more often, so read counts with size in mind. Source: Illinois Department of Public Health, Office of Health Care Regulation, data as of October 16, 2026. Always visit in person and ask the establishment about anything listed here.
License and ownership
- License type
- Assisted Living / Shared Housing Establishment
- License number
- 5100265
- License status
- Unknown
- Current license dated
- 2018-11-11
- Licensed capacity
- 65
- County
- Winnebago County
- Executive Director
- Anne Gray
Source: Illinois state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Illinois, and other programs
How Medicaid pays for care in Illinois
- Supportive Living Program (SLP). The Supportive Living Program, run by the Illinois Department of Healthcare and Family Services, is a service-enriched housing option for Medicaid-eligible people 65 and older, and adults 22 to 64 with physical disabilities, who would otherwise need nursing facility care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.9 mi, nursing home 0.7 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Saint Anthony Medical Center, Rockford. 0.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Alden Park Strathmoor, Rockford. 0.7 miles away, straight line.
- Nearest home health agency office
- Legend Home Health Care Professionals, Cherry Valley. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 61107 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Renviva, LLC, Rockford, 0.2 miles away, straight line (CMS rating 1 of 5 stars)
Davita Roxbury Dialysis Center, Rockford, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Davita Churchview Dialysis, Rockford, 1.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 61107.
Heartland Hospice (Rockford), office in Rockford, 0.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
St Croix Hospice, office in Rockford, 1.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mo Chara Hospice LLC, office in Cherry Valley, 2.5 miles away, straight line - Nearest geriatric medicine practice
- Mercy Health System Corporation, Janesville. 25.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Illinois Department of Public Health, Office of Health Care Regulation inspection records | Oct 16, 2026 | See above |
| Illinois Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Bickford - Rockford House provide?
Bickford - Rockford House is licensed by the state of Illinois for assisted living in Rockford, Illinois. Its licensed capacity is 65 residents.
Does Lilisity rate Bickford - Rockford House?
No. We publish state licensing details for Bickford - Rockford House but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Bickford - Rockford House cost?
Assisted Living in Illinois typically starts at $4,100 to $5,500 a month. Based on 101 communities that publish prices. These are area figures, not this community's price. Bickford - Rockford House does not publish its prices.
How do I contact Bickford - Rockford House?
Use Bickford - Rockford House's website, bickfordseniorliving.com/branch/bickford-of-rockford, or visit at 960 N. Mulford Rd, Rockford, IL 61107.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid