Lilisity

Nursing home

Sunterra Springs Riverview

3550 West Americana Terrace, Boise, ID 83706 · Map
For profit - Limited Liability company · Part of Sunterra Springs (4 facilities) · 30 certified beds

Medicare certified
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Sunterra Springs Riverview is a Medicare-certified nursing home in Boise, Idaho. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.76 hours per resident per day, above the Idaho average of 4.07. Its most recent inspection on Jan 9, 2026 cited 11 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
3 out of 5Staffing
30 bedsCertified beds
  • 1 fine totaling $8,021In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing3/5
Quality measures4/5
Long-stay qualityNo data
Short-stay quality4/5

How Sunterra Springs Riverview compares

This facility vs. the Idaho and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIdaho avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.764.073.89above avg
RN staffing (hrs/resident/day)0.760.830.68below avg
Aide staffing (hrs/resident/day)2.612.472.34above avg
Nursing staff turnover68.1%49.0%46.4%above avg
Deficiencies cited, last inspection11.08.89.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.76Total nurse hrs/resident/day
0.76RN hrs/resident/day
1.38LPN hrs/resident/day
2.61Aide hrs/resident/day
4.41Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff68.1%
Registered nurses70.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 9, 2026Most recent inspection
11Deficiencies found
44Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $8,021, 1 total penalty.

What inspectors found at Sunterra Springs Riverview

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services Deficiencies · Jan 9, 2026 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Resident Rights Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Protect each resident from the wrongful use of the resident's belongings or money.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Allow residents to self-administer drugs if determined clinically appropriate.

    Resident Rights Deficiencies · Jan 9, 2026 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Jan 24, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
3550 West Americana Terrace
Boise, ID 83706
CMS certification #
135139
Ownership
For profit - Limited Liability company
Certified beds
30
Avg residents/day
26.0
Provider type
Medicare
First certified
2013-10-21
Chain
Sunterra Springs (4 facilities)
Setting
Urban

Part of Sunterra Springs

Sunterra Springs operates 4 nursing facilities across the United States. View all Sunterra Springs facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Sunterra Springs Riverview using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, transportation
Full public records, with dates and sources

Care and services

From the community’s website

What Sunterra Springs Riverview says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Caregiver relief services (respite) (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. The integrated team of RNs, LPNs and CNAs are staffed to care for your loved one 24 hours a day. (page, checked Oct 12, 2026)
  • Provides transportation. Van transportation allows our patients to remain active in the community. (page, checked Oct 12, 2026)
  • Apartment types named: private room, semi-private room. Comfortable private and semi-private rooms, each with its own bathroom (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
St Luke'S Regional Medical Center, Boise. 1.4 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
Nearest Medicare nursing home
Idaho State Veterans Home - Boise, Boise. 1.5 miles away, straight line.
Nearest home health agency office
Enhabit Home Health & Hospice, Boise. 4.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Customedica Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 83706 as metropolitan (metropolitan core).
Dialysis within 15 miles
Liberty Dialysis - Boise, Boise, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Table Rock Dialysis Center, Boise, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Syringa Home Training Id, Boise, 1.7 miles away, straight line
Hospice
20 Medicare hospices tell CMS they serve ZIP code 83706.
Enhabit Home Health & Hospice, office in Boise, 4.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Auburn Crest Hospice Treasure Valley, LLC, office in Boise, 5.9 miles away, straight line
First Choice Home Health & Hospice, office in Boise, 6.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
St Lukes Clinic-Treasure Valley LLC, Boise. 1.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively moderate, tornado very low, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Sunterra Springs Riverview a good nursing home?

CMS gives Sunterra Springs Riverview an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Sunterra Springs Riverview staffed?

Sunterra Springs Riverview reports 4.76 total nurse hours per resident per day, compared with the Idaho average of 4.07.

Has Sunterra Springs Riverview had inspection problems?

Its most recent CMS inspection cited 11 deficiencies.

How many beds does Sunterra Springs Riverview have?

Sunterra Springs Riverview is certified for 30 beds.