Lilisity

Nursing home

West Bend Health and Rehabilitation

203 Fourth Street Nw, West Bend, IA 50597 · Map
For profit - Corporation · Part of The Ensign Group (329 facilities) · 45 certified beds

Medicare and Medicaid certified
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West Bend Health and Rehabilitation is a Medicare-certified nursing home in West Bend, Iowa. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.09 hours per resident per day, below the Iowa average of 3.83. Its most recent inspection on May 1, 2025 cited 6 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
2 out of 5Staffing
45 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing2/5
Quality measures4/5
Long-stay quality4/5
Short-stay quality5/5

How West Bend Health and Rehabilitation compares

This facility vs. the Iowa and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityIowa avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.093.833.89below avg
RN staffing (hrs/resident/day)0.760.730.68above avg
Aide staffing (hrs/resident/day)2.102.532.34below avg
Nursing staff turnover53.3%43.9%46.4%above avg
Deficiencies cited, last inspection6.06.29.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.09Total nurse hrs/resident/day
0.76RN hrs/resident/day
0.23LPN hrs/resident/day
2.10Aide hrs/resident/day
2.76Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff53.3%
Registered nurses50.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

May 1, 2025Most recent inspection
6Deficiencies found
24Health inspection score
0Fines

What inspectors found at West Bend Health and Rehabilitation

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · May 1, 2025 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · May 1, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · May 1, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · May 1, 2025 · Full report (PDF)
  • Potential for harm

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Resident Assessment and Care Planning Deficiencies · May 1, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Resident Rights Deficiencies · May 1, 2025 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Dec 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Dec 16, 2024 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies · Dec 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Mar 7, 2024 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Mar 7, 2024 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Mar 7, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
203 Fourth Street Nw
West Bend, IA 50597
CMS certification #
165444
Ownership
For profit - Corporation
Certified beds
45
Avg residents/day
41.1
Provider type
Medicare and Medicaid
First certified
2001-11-14
Chain
The Ensign Group (329 facilities)
Setting
Rural

Part of The Ensign Group

The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around West Bend Health and Rehabilitation using Google Maps.

Other public records

  • Website says Nurse 24 hours a day
Full public records, with dates and sources

Care and services

From the community’s website

What West Bend Health and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Nurse on site: 24 hours a day. Our Nursing staff provides 24-hour round the clock care for our residents under the direction of our in-house physicians. (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
Kossuth Regional Health Center, Algona. 14.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
Nearest Medicare nursing home
Good Samaritan Society - Algona, Algona. 12.9 miles away, straight line.
Nearest home health agency office
Community Health Services, Algona. 14.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Hy-Vee Pharmacy. 13.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 50597 as rural (rural area).
Dialysis within 15 miles
Fmc - Algona, Algona, 13.1 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
3 Medicare hospices tell CMS they serve ZIP code 50597.
Hospice Of The Heartland, office in Algona, 14.1 miles away, straight line
Hospice Of Palo Alto County, office in Emmetsburg, 16.6 miles away, straight line
Nearest geriatric medicine practice
Mayo Clinic Health System-Southeast Minnesota Region, Austin. 89.0 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is West Bend Health and Rehabilitation a good nursing home?

CMS gives West Bend Health and Rehabilitation an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is West Bend Health and Rehabilitation staffed?

West Bend Health and Rehabilitation reports 3.09 total nurse hours per resident per day, compared with the Iowa average of 3.83.

Has West Bend Health and Rehabilitation had inspection problems?

Its most recent CMS inspection cited 6 deficiencies.

How many beds does West Bend Health and Rehabilitation have?

West Bend Health and Rehabilitation is certified for 45 beds.