Nursing home
Norwalk Nursing and Rehabilitation Center
921Sunset Drive, Norwalk, IA 50211 · Map
For profit - Corporation · Part of Campbell Street Services (16 facilities) · 45 certified beds
Norwalk Nursing and Rehabilitation Center is a Medicare-certified nursing home in Norwalk, Iowa. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Its most recent inspection on Dec 31, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Norwalk Nursing and Rehabilitation Center compares
This facility vs. the Iowa and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Iowa avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 3.83 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.73 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.53 | 2.34 | — |
| Nursing staff turnover | 53.8% | 43.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 2.0 | 6.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 31, 2025 inspection was corrected by January 2, 2026
What inspectors found at Norwalk Nursing and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 31, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 16, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2024 · Full report (PDF)
Show all 7 deficiencies
- Potential for harm
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 5, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 5, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 921Sunset Drive
Norwalk, IA 50211 - CMS certification #
- 165179
- Ownership
- For profit - Corporation
- Certified beds
- 45
- Avg residents/day
- 40.8
- Provider type
- Medicare and Medicaid
- First certified
- 1992-10-01
- Chain
- Campbell Street Services (16 facilities)
- Setting
- Urban
Part of Campbell Street Services
Campbell Street Services operates 16 nursing facilities across the United States. View all Campbell Street Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Norwalk Nursing and Rehabilitation Center using Google Maps.
Other public records
- Website says Pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Norwalk Nursing and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Unitypoint Health - Des Moines Iowa Methodist Medi, Des Moines. 9.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Regency Care Center, Norwalk. 1.3 miles away, straight line.
- Nearest home health agency office
- Faith Home Health Care, West Des Moines. 7.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Medicap Pharmacy. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 50211 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Dialysis Services Des Moines South, Des Moines, 5.2 miles away, straight line (CMS rating 2 of 5 stars)
Davita Riverpoint Dialysis Unit, Des Moines, 8.6 miles away, straight line (CMS rating 4 of 5 stars)
Davita Central Des Moines Dialysis, Des Moines, 9.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 50211.
Mercyone Des Moines Hospice, office in Des Moines, 8.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Suncrest Hospice, LLC, office in West Des Moines, 8.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Care Initiatives Hospice - West Des Moines, office in West Des Moines, 10.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Ch Specialty Services Ia PC, Osceola. 29.9 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Norwalk Nursing and Rehabilitation Center a good nursing home?
CMS gives Norwalk Nursing and Rehabilitation Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has Norwalk Nursing and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Norwalk Nursing and Rehabilitation Center have?
Norwalk Nursing and Rehabilitation Center is certified for 45 beds.