Nursing home
Hillcrest Home
915 West First Street, Sumner, IA 50674 · Map
Non profit - Corporation · 61 certified beds
Hillcrest Home is a Medicare-certified nursing home in Sumner, Iowa. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.79 hours per resident per day, below the Iowa average of 3.83. Its most recent inspection on May 15, 2025 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hillcrest Home compares
This facility vs. the Iowa and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Iowa avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.79 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.55 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.75 | 2.53 | 2.34 | above avg |
| Nursing staff turnover | 39.3% | 43.9% | 46.4% | below avg |
| Deficiencies cited, last inspection | 1.0 | 6.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 total penalty, 1 Medicare payment denial.
What inspectors found at Hillcrest Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Minimal
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · May 15, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 27, 2025 · Full report (PDF) - Potential for harm
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services Deficiencies · Feb 27, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 27, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Feb 27, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jun 20, 2024 · Full report (PDF) - Minimal
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Jun 20, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · May 30, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · May 30, 2024 · Full report (PDF) - Actual harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 23, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 915 West First Street
Sumner, IA 50674 - CMS certification #
- 165502
- Ownership
- Non profit - Corporation
- Certified beds
- 61
- Avg residents/day
- 44.3
- Provider type
- Medicare and Medicaid
- First certified
- 2003-11-04
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hillcrest Home using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2018
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jan 18, 2018 to Jan 18, 2020. Violations found: Fair Labor Standards Act (pay and hours). Employer as DOL recorded it: Hillcrest Home (HILLCREST HOME, INC.). Case 1902945.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Community Memorial Hospital Medical Center, Sumner. 0.0 miles away, straight line.
- Nearest Medicare nursing home
- Tripoli Nursing & Rehab, Tripoli. 8.3 miles away, straight line.
- Nearest home health agency office
- Gundersen Palmer Lutheran Hosp & Clin-Home Health, West Union. 17.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Towncrest Pharmacy New Hampton. 18.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 50674 as rural (rural area).
- Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 50674.
Gundersen Palmer Lutheran Hosp And Clinics-Hospice, office in West Union, 17.7 miles away, straight line - Nearest geriatric medicine practice
- Joseph Hoagbin, MD, Marshalltown. 69.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Hillcrest Home a good nursing home?
CMS gives Hillcrest Home an overall rating of 4 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hillcrest Home staffed?
Hillcrest Home reports 3.79 total nurse hours per resident per day, compared with the Iowa average of 3.83.
Has Hillcrest Home had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Hillcrest Home have?
Hillcrest Home is certified for 61 beds.