Nursing home · Top rated by CMS
Friendship Village Retirement
600 Park Lane, Waterloo, IA 50702 · Map
Non profit - Corporation · 72 certified beds
Friendship Village Retirement is a Medicare-certified nursing home in Waterloo, Iowa. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 4/5 for health inspections). Nurse staffing is 5.20 hours per resident per day, above the Iowa average of 3.83. Its most recent inspection on Nov 17, 2025 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Friendship Village Retirement compares
This facility vs. the Iowa and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Iowa avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 5.20 | 3.83 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.79 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.39 | 2.53 | 2.34 | above avg |
| Nursing staff turnover | 33.3% | 43.9% | 46.4% | below avg |
| Deficiencies cited, last inspection | 1.0 | 6.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Friendship Village Retirement
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Oct 9, 2024 · Full report (PDF) - Minimal
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Oct 9, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 16, 2024 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Jul 16, 2024 · Full report (PDF)
Show all 8 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 10, 2023 - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Aug 10, 2023 - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 10, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 600 Park Lane
Waterloo, IA 50702 - CMS certification #
- 165081
- Ownership
- Non profit - Corporation
- Certified beds
- 72
- Avg residents/day
- 65.8
- Provider type
- Medicare and Medicaid
- First certified
- 1968-08-15
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Friendship Village Retirement using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2022
- Workplace safety 1 OSHA workplace safety inspection since 2021, 1 violation cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for May 15, 2022 to May 14, 2024. Violations found: Child labor. Civil money penalties assessed: $128,939. Employer as DOL recorded it: Friendship Village (Friends of Faith Retirement Home, Inc.). Case 1993470.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Feb 1, 2021: fatality or catastrophe inspection, partial (health). Case closed Mar 17, 2021. 1 violation cited (1 other). Penalties: $797 proposed, $797 now. OSHA record. OSHA recorded the employer as Friendship Village.
Details
- Other than serious: Annual summary of injuries and illnesses (1904.32(a)(1)). Penalty $797 proposed, $797 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mercyone Waterloo Medical Center, Waterloo. 0.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Ravenwood Specialty Care, Waterloo. 0.4 miles away, straight line.
- Nearest home health agency office
- Mercyone Waterloo Home Health Care, Waterloo. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 50702 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Black Hawk Dialysis, Waterloo, 0.3 miles away, straight line (CMS rating 4 of 5 stars)
Davita Cedar Valley Dialysis, Waterloo, 1.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 50702.
Cedar Valley Hospice, office in Waterloo, 1.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Unitypoint Hospice, office in Waterloo, 3.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Care Initiatives Hospice - Cedar Falls, office in Cedar Falls, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Joseph Hoagbin, MD, Marshalltown. 41.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Friendship Village Retirement a good nursing home?
CMS gives Friendship Village Retirement an overall rating of 5 out of 5 stars, including 5/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Friendship Village Retirement staffed?
Friendship Village Retirement reports 5.20 total nurse hours per resident per day, compared with the Iowa average of 3.83.
Has Friendship Village Retirement had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Friendship Village Retirement have?
Friendship Village Retirement is certified for 72 beds.