Assisted Living and Memory Care
Windsor Manor Indianola
608 South 15th Street, Indianola, IA 50125 · Map
Licensed for 78 residents
Windsor Manor Indianola is a state-licensed assisted living, memory care community in Indianola, Iowa. It is licensed for 78 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last recertification or initial survey: Aug 20, 2025. See the record
License
Active, 78 residents
Assisted Living Program, dementia specific S0199.
Nearest emergency room
16.8 miles
Unitypoint Health - Des Moines Iowa Methodist Medi, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Windsor Manor Indianola this community | 78 | Not published | Active | 3 state violations in 3 years | |
| Vintage Hills Retirement Community | 1.7 mi | 130 | Not published | Active | 0 state violations in 3 years |
| WesleyLife the Village | 1.8 mi | 28 | $4,997/mo | Active | 0 state violations in 3 years |
| Accura Healthcare of Carlisle (Assisted Living) | 9.8 mi | 44 | Not published | Active | No record |
| Regency Assisted Living | 11.3 mi | 60 | Not published | Active | 1 state violation in 3 years |
State inspection record3 state violations in 3 years
- Last recertification or initial survey
- August 20, 2025
- Visits in three years
- 1
- Complaint visits in three years
- 1
- State violations (all visits)
- 3
- State fines in three years
- None
- Certification expires
- November 5, 2026
- Certified since 2004
Visits (newest first)
- August 20, 2025: Recertification, Complaint, 3 state violations · report
- The program shall follow the policies and procedures established by the program. 481 IAC 67.2(3)
- When medications are administered traditionally by the program, medications and treatments shall be administered as prescribed by the tenant's physician, advanced registered nurse practitioner or physician assistant. 481 IAC 67.5(2)f(4)
- If a significant change triggers the review and update of the service plan, the updated service plan shall be signed and dated by all parties. 481 IAC 69.26(3)a
DIAL Health Facility Database record → (Windsor Manor Indianola)
What these terms mean
DIAL's Health Facility Database lists each visit to the program, the number of state violations found, and any certification or licensure action and fine that followed. The scanned report for each visit is linked; it holds the inspectors' findings in full.
Recertification: DIAL's routine survey of the program for its certification. Complaint: a visit to look into a complaint. Incident: a visit to look into an incident the program reported. Initial: the survey of a new program. A revisit is a follow-up visit after an earlier one. A visit can be more than one type.
Iowa Code 231C.14 lets DIAL fine an assisted living program for “noncompliance with any regulatory requirements which presents an imminent danger or a substantial probability of resultant death or physical harm to a tenant,” for continued failure to comply after notice, or for interfering with an inspector. A fine is reduced by 35 percent when the program does not contest it and pays within 30 days; the Assessed Fines Report shows this as “State Adjusted”. “State Susp” is the part suspended.
A complaint visit with no violations listed does not say whether the complaint was substantiated; the linked report does. This program is certified for 78 residents or units; larger programs are visited and cited more often, so read counts with size in mind. Source: Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, data as of October 16, 2026. Always visit in person and ask the program about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Program, dementia specific
- License number
- S0199
- License status
- Active
- Licensed capacity
- 78
- County
- Warren County
- Administrator
- Jenny Knust
Source: Iowa state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Iowa licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Iowa, and other programs
How Medicaid pays for care in Iowa
- Elderly (E) Waiver, Assisted Living Service. Iowa Medicaid's Elderly Waiver, for people 65 and older, lists "Assisted Living Service" among its services. Waiver slots can have waiting lists. (state page)
- Waitlist. Iowa HHS says there is currently no waitlist for the Elderly Waiver, and that this could change. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 14, 2004 to Nov 11, 2006. Violations found: Overtime. Back wages: $168 owed to 1 employee. Employer as DOL recorded it: Windsor Manor (Indianola, IA Assisted Living Facility, L.L.C). Case 1461539.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 16.8 mi, nursing home 1.0 mi, pharmacy 1.2 mi
- Nearest hospital with an emergency room
- Unitypoint Health - Des Moines Iowa Methodist Medi, Des Moines. 16.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Good Samaritan Society - Indianola, Indianola. 1.0 mile away, straight line.
- Nearest home health agency office
- Good Samaritan Society-Home Care, Indianola. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Medicap Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 50125 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc - Dialysis Services Des Moines South, Des Moines, 12.4 miles away, straight line (CMS rating 2 of 5 stars)
- Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 50125.
Mercyone Des Moines Hospice, office in Des Moines, 15.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Everystep, office in Des Moines, 18.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Suncrest Hospice, LLC, office in West Des Moines, 19.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Ch Specialty Services Ia PC, Osceola. 25.5 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Windsor Manor Indianola provide?
Windsor Manor Indianola is licensed by the state of Iowa for assisted living, memory care in Indianola, Iowa. Its licensed capacity is 78 residents.
Does Lilisity rate Windsor Manor Indianola?
No. We publish state licensing details for Windsor Manor Indianola but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Windsor Manor Indianola cost?
Assisted Living in Iowa typically starts at $1,450 to $4,650 a month. Based on 33 communities that publish prices. These are area figures, not this community's price. Windsor Manor Indianola does not publish its prices.
How do I contact Windsor Manor Indianola?
Use Windsor Manor Indianola's website, windsor-manor.com, or visit at 608 South 15th Street, Indianola, IA 50125.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid