Assisted Living and Memory Care
Copper Creek Senior Living
609 Hwy 150 N, West Union, IA 52175 · Map
Licensed for 86 residents
Copper Creek Senior Living is a state-licensed assisted living, memory care community in West Union, Iowa. It is licensed for 86 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last recertification or initial survey: Apr 15, 2025. See the record
License
Active, 86 residents
Assisted Living Program, dementia specific S0265.
Nearest emergency room
1.0 miles
Gundersen Palmer Lutheran Hospital And Clinics, rated 5 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Copper Creek Senior Living this community | 86 | Not published | Active | 14 state violations in 3 years | |
| Stoney Brook Village | 0.6 mi | 72 | Not published | Active | 0 state violations in 3 years |
| Maples Assisted Living | 7.8 mi | 26 | Not published | Active | 0 state violations in 3 years |
| Maple Memory Lane | 7.8 mi | 14 | Not published | Active | 4 state violations in 3 years |
| Terrace AL of Hillcrest Home | 16.7 mi | 32 | Not published | Active | 0 state violations in 3 years |
State inspection record14 state violations in 3 years
- Last recertification or initial survey
- April 15, 2025
- Visits in three years
- 5
- Complaint visits in three years
- 4
- State violations (all visits)
- 14
- State fines in three years
- 1 ($4,500 after adjustment)
- Certification expires
- November 26, 2027
- Certified since 2007
Visits (newest first)
- July 15, 2026: Complaint, Incident, 2 state violations; Fining & Citation · report · citation
- Program policies and procedures. The program's policies and procedures on allegations of dependent adult abuse shall be consistent with Iowa Code chapter 235E and rules adopted pursuant to that chapter and, at a minimum, include staff and employee' reporting requirements and requirement for victim and abuser to be separated. 481 IAC 67.2(2)
- Evaluation of tenant. Evaluation annually and with significant change. A program shall evaluate each tenant's functional, cognitive and health status as needed with significant change, but not less than annually, to determine the tenant's continued eligibility for the program and to determine any changes to services needed,. The evaluation shall be conducted by a health care professional, a human service professional, or a licensed practical nurse via nurse delegation when the tenant has not exhibited a significant change. A licensed practical nurse shall not complete the evaluation when the tenant has exhibited a significant change. 481 IAC 69.22(3)
- February 23, 2026: Complaint, Incident, 6 state violations · report
- Tenant Rights. To associate and communicate privately and without restriction with persons and groups of the tenant's choice, including the tenant advocate, on the tenant's initiative or on the initiative of the persons or groups at any reasonable hour. 481 IAC 67.3(6)
- Nurse delegation shall, at a minimum, include services being provided to tenants in accordance with the training provided. 481 IAC 67.9(4)f
- Nurse delegation shall, at a minimum, include the program having a system in place by which certified and noncertified staff communicate in writing occurrences that differ from the tenant's normal health, functional and cognitive status. The program's registered nurse or designee shall train certified and noncertified staff on reporting to the program's registered nurse or designee and documenting occurrences that differ from the tenant's normal health, functional and cognitive status. The written communication required shall be retained by the program for a period of not less than three years and shall be accessible to the department upon request. 481 IAC 67.9(4)g
- Documentation for each tenant shall be maintained by the program and shall include: i. When any personal or health-related care is delegated to the program, the medical information sheet; documentation of health professionals’ orders, such as those for treatment, therapy, and medication; and nurses’ notes written by exception; 481 IAC 69.25(1)i
- The service plan shall be individualized and shall indicate, at a minimum: a. The tenant's identified needs and preferences for assistance; 481 IAC 69.26(4)a
- For tenants who are unable to plan their own activities, including tenants with dementia, a list of person-centered planned and spontaneous activities based on the tenant's abilities and personal interests; and 481 IAC 69.26(4)d
- October 22, 2025: Complaint, 3 state violations · report
- The program’s policies and procedures on incident reports, at a minimum, shall include the following: d. The incident report shall include statements from individuals, if any, who witnessed the incident. 481 IAC 67.2(1)d
- Tenant Rights. To receive care, treatment and services which are adequate and appropriate. 481 IAC 67.3(2)
- Waiver of Criteria for Retention Waiver petition procedures. The following procedures shall be used to request and to receive approval of a waiver from criteria for the retention of a tenant: a. A program shall submit the waiver request on a form and in a manner designated by the department as soon as it becomes apparent that a tenant exceeds retention criteria pursuant to an evaluation by a health care or human service professional. 481 IAC 67.7(2)a
- April 15, 2025: Recertification, no state violations listed · report
- December 20, 2023: Complaint, Incident, 3 state violations · report
- Evaluation of tenant. Evaluation annually and with significant change. A program shall evaluate each tenant's functional, cognitive and health status as needed with significant change, but not less than annually, to determine the tenant's continued eligibility for the program and to determine any changes to services needed,. The evaluation shall be conducted by a health care professional, a human service professional, or a licensed practical nurse via nurse delegation when the tenant has not exhibited a significant change. A licensed practical nurse shall not complete the evaluation when the tenant has exhibited a significant change. 481 IAC 69.22(3)
- Prior to the tenant's signing the occupancy agreement and taking occupancy of a dwelling unit, a preliminary service plan shall be developed by a health care professional or human service professional in consultation with the tenant and, at the tenant's request, with other individuals identified by the tenant, and, if applicable, with the tenant's legal representative. All persons who develop the plan and the tenant or the tenant's legal representative shall sign the plan. 481 IAC 69.26(2)
- When a tenant needs personal care or health-related care, the service plan shall be updated within 30 days of the tenant's occupancy and as needed with significant change, but not less than annually. 481 IAC 69.26(3)
State fines
- Visit July 15, 2026: fine issued September 1, 2026, $4,500; paid $0, owed $4,500 (enforcement no. 11238)
DIAL Health Facility Database record → (Copper Creek Senior Living)
What these terms mean
DIAL's Health Facility Database lists each visit to the program, the number of state violations found, and any certification or licensure action and fine that followed. The scanned report for each visit is linked; it holds the inspectors' findings in full.
Recertification: DIAL's routine survey of the program for its certification. Complaint: a visit to look into a complaint. Incident: a visit to look into an incident the program reported. Initial: the survey of a new program. A revisit is a follow-up visit after an earlier one. A visit can be more than one type.
Iowa Code 231C.14 lets DIAL fine an assisted living program for “noncompliance with any regulatory requirements which presents an imminent danger or a substantial probability of resultant death or physical harm to a tenant,” for continued failure to comply after notice, or for interfering with an inspector. A fine is reduced by 35 percent when the program does not contest it and pays within 30 days; the Assessed Fines Report shows this as “State Adjusted”. “State Susp” is the part suspended.
A complaint visit with no violations listed does not say whether the complaint was substantiated; the linked report does. This program is certified for 86 residents or units; larger programs are visited and cited more often, so read counts with size in mind. Source: Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, data as of October 16, 2026. Always visit in person and ask the program about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Program, dementia specific
- License number
- S0265
- License status
- Active
- Licensed capacity
- 86
- County
- Fayette County
- Administrator
- Jacquie Spier
Source: Iowa state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Iowa licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Iowa, and other programs
How Medicaid pays for care in Iowa
- Elderly (E) Waiver, Assisted Living Service. Iowa Medicaid's Elderly Waiver, for people 65 and older, lists "Assisted Living Service" among its services. Waiver slots can have waiting lists. (state page)
- Waitlist. Iowa HHS says there is currently no waitlist for the Elderly Waiver, and that this could change. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.0 mi, nursing home 1.2 mi, pharmacy 26.4 mi
- Nearest hospital with an emergency room
- Gundersen Palmer Lutheran Hospital And Clinics, West Union. 1.0 mile away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Good Samaritan Society - West Union, West Union. 1.2 miles away, straight line.
- Nearest home health agency office
- Gundersen Palmer Lutheran Hosp & Clin-Home Health, West Union. 2.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Towncrest Pharmacy New Hampton. 26.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 52175 as rural (rural area).
- Dialysis within 15 miles
- Davita West Union Dialysis Center, West Union, 2.8 miles away, straight line (CMS rating 5 of 5 stars)
- Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 52175.
Gundersen Palmer Lutheran Hosp And Clinics-Hospice, office in West Union, 2.8 miles away, straight line
St Croix Hospice, office in Strawberry Point, 23.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Winnmed Hospice, office in Decorah, 23.6 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Gundersen Clinic Ltd, Viroqua. 62.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Copper Creek Senior Living provide?
Copper Creek Senior Living is licensed by the state of Iowa for assisted living, memory care in West Union, Iowa. Its licensed capacity is 86 residents.
Does Lilisity rate Copper Creek Senior Living?
No. We publish state licensing details for Copper Creek Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Copper Creek Senior Living cost?
Assisted Living in Iowa typically starts at $1,450 to $4,650 a month. Based on 33 communities that publish prices. These are area figures, not this community's price. Copper Creek Senior Living does not publish its prices.
How do I contact Copper Creek Senior Living?
Use Copper Creek Senior Living's website, traditionsatwestunion.com, or visit at 609 Hwy 150 N, West Union, IA 52175.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid