Nursing home
Hale Kupuna Heritage Home
4297A Omao Road, Koloa, HI 96756 · Map
For profit - Limited Liability company · Part of Ohana Pacific Management Co. (6 facilities) · 84 certified beds
Hale Kupuna Heritage Home is a Medicare-certified nursing home in Koloa, Hawaii. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.39 hours per resident per day, below the Hawaii average of 4.71. Its most recent inspection on Sep 6, 2024 cited 7 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Hale Kupuna Heritage Home compares
This facility vs. the Hawaii and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Hawaii avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.39 | 4.71 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 1.35 | 1.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.68 | 2.73 | 2.34 | below avg |
| Nursing staff turnover | 44.2% | 36.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 10.4 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 12, 2026 inspection was corrected by April 26, 2026
What inspectors found at Hale Kupuna Heritage Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 12, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 12, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 6, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Sep 6, 2024 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Sep 22, 2023 - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Sep 22, 2023 - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Sep 22, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4297A Omao Road
Koloa, HI 96756 - CMS certification #
- 125062
- Ownership
- For profit - Limited Liability company
- Certified beds
- 84
- Avg residents/day
- 45.7
- Provider type
- Medicare and Medicaid
- First certified
- 2011-06-07
- Chain
- Ohana Pacific Management Co. (6 facilities)
- Setting
- Rural
Part of Ohana Pacific Management Co.
Ohana Pacific Management Co. operates 6 nursing facilities across the United States. View all Ohana Pacific Management Co. facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Hale Kupuna Heritage Home using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Wilcox Memorial Hospital, Lihue. 8.0 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Garden Isle Healthcare and Rehabilitation Center, Lihue. 8.5 miles away, straight line.
- Nearest home health agency office
- Ohana Home Health LLC, Lawai. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Longs Drugs. 3.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 96756 as micropolitan (micropolitan high commuting).
- Dialysis within 15 miles
- Liberty Dialysis Hawaii - Kauai Dialysis Facility, Lihue, 8.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Liberty Dialysis Hawaii - West Kauai Dialysis, Waimea, 11.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 96756.
Kauai Hospice, office in Lihue, 7.4 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Ashok Kannan, DO, Kapaa. 14.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Omao, HI, risk to homes is greater than 83% of communities in Hawaii and 96% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, coastal flooding relatively low, wildfire relatively high, tornado very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Hale Kupuna Heritage Home a good nursing home?
CMS gives Hale Kupuna Heritage Home an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Hale Kupuna Heritage Home staffed?
Hale Kupuna Heritage Home reports 3.39 total nurse hours per resident per day, compared with the Hawaii average of 4.71.
Has Hale Kupuna Heritage Home had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Hale Kupuna Heritage Home have?
Hale Kupuna Heritage Home is certified for 84 beds.