Nursing home
Friendship Health and Rehab
161 Friendship Road, Cleveland, GA 30528 · Map
For profit - Corporation · Part of Reliable Health Care Management (5 facilities) · 89 certified beds
Friendship Health and Rehab is a Medicare-certified nursing home in Cleveland, Georgia. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 2.99 hours per resident per day, below the Georgia average of 3.57. Its most recent inspection on Apr 24, 2025 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Friendship Health and Rehab compares
This facility vs. the Georgia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Georgia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.99 | 3.57 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.35 | 0.49 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.77 | 2.15 | 2.34 | below avg |
| Nursing staff turnover | 38.3% | 46.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 1.0 | 6.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the April 24, 2025 inspection was corrected by June 3, 2025
What inspectors found at Friendship Health and Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 16, 2023 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Apr 16, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 16, 2023 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 6, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 161 Friendship Road
Cleveland, GA 30528 - CMS certification #
- 115559
- Ownership
- For profit - Corporation
- Certified beds
- 89
- Avg residents/day
- 62.8
- Provider type
- Medicare and Medicaid
- First certified
- 1993-11-01
- Chain
- Reliable Health Care Management (5 facilities)
- Setting
- Rural
Part of Reliable Health Care Management
Reliable Health Care Management operates 5 nursing facilities across the United States. View all Reliable Health Care Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Friendship Health and Rehab using Google Maps.
Other public records
- Website says Works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Friendship Health and Rehab says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Northeast Georgia Medical Center Lumpkin, Dahlonega. 12.3 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Gateway Health and Rehab, Cleveland. 6.3 miles away, straight line.
- Nearest home health agency office
- Northeast Georgia Home Health Iii, LLC, Demorest. 15.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 30528 as rural (rural area).
- Dialysis within 15 miles
- Fresenius Medical Care Habersham, Demorest, 13.5 miles away, straight line (CMS rating 2 of 5 stars)
- Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 30528.
Empyrean Hospice Of Georgia, LLC-(Blairsville), office in Blairsville, 18.4 miles away, straight line
Eternal Faith Hospice And Palliative Care, office in Blairsville, 18.9 miles away, straight line
Affinis Hospice, LLC- Gainesville, office in Gainesville, 20.1 miles away, straight line - Nearest geriatric medicine practice
- Northeast Georgia Diagnostic Associates And Clinic, LLC, Gainesville. 22.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Friendship Health and Rehab a good nursing home?
CMS gives Friendship Health and Rehab an overall rating of 4 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Friendship Health and Rehab staffed?
Friendship Health and Rehab reports 2.99 total nurse hours per resident per day, compared with the Georgia average of 3.57.
Has Friendship Health and Rehab had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Friendship Health and Rehab have?
Friendship Health and Rehab is certified for 89 beds.