Nursing home · Top rated by CMS
Willowbrooke Court at Azalea Trace
10100 Hillview Dr, Pensacola, FL 32514 · Map
Non profit - Corporation · Part of Acts Retirement-Life Communities (26 facilities) · 24 certified beds
Willowbrooke Court at Azalea Trace is a Medicare-certified nursing home in Pensacola, Florida. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.90 hours per resident per day, above the Florida average of 3.86. Its most recent inspection on Aug 7, 2025 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willowbrooke Court at Azalea Trace compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.90 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.21 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.10 | 2.34 | 2.34 | above avg |
| Nursing staff turnover | 15.8% | 42.3% | 46.4% | below avg |
| Deficiencies cited, last inspection | 0.0 | 7.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- No health deficiencies cited at the last 3 standard inspections (May 2023 to August 2025)
About this facility
- Address
- 10100 Hillview Dr
Pensacola, FL 32514 - CMS certification #
- 105444
- Ownership
- Non profit - Corporation
- Certified beds
- 24
- Avg residents/day
- 9.0
- Provider type
- Medicare and Medicaid
- First certified
- 1983-08-20
- Chain
- Acts Retirement-Life Communities (26 facilities)
- Setting
- Urban
Part of Acts Retirement-Life Communities
Acts Retirement-Life Communities operates 26 nursing facilities across the United States. View all Acts Retirement-Life Communities facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willowbrooke Court at Azalea Trace using Google Maps.
Other public records
- Website says Works with hospice, transportation
- Emergency Generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Care and services
From the community’s website
What Willowbrooke Court at Azalea Trace says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Signature Hospice
(page, checked Oct 15, 2026) - Provides transportation.
Additional services include a medical alert system, annual apartment inspection and cleaning, scheduled local transportation, extra storage, educational seminars, classes, hobbies, and more.
(page, checked Oct 12, 2026) - Apartment types named: studio, two-bedroom, cottage or villa.
charming studio apartments to spacious two-bedroom apartment homes and cottages.
(page, checked Oct 12, 2026) - Entrance fee: charged.
, you don't have to worry about future healthcare needs because many of them are covered by your monthly fee and entrance fee.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Hca Florida West Hospital, Pensacola. 1.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Arcadia Health and Rehabilitation Center, Pensacola. 0.0 miles away, straight line.
- Nearest home health agency office
- Adoration Home Health, Pensacola. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 32514 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita West Florida Dialysis, Pensacola, 1.6 miles away, straight line (CMS rating 1 of 5 stars)
Rcg - Baptist North, Pensacola, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Rcg - Sacred Heart - Adult Dialysis, Pensacola, 4.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 32514.
Gentiva I, office in Pensacola, 2.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Peoples Hospice And Palliative Care Of Florida LLC, office in Pensacola, 8.5 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Megumi Maguchi Aldrete, MD, Pensacola. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very high, inland flooding relatively low, coastal flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willowbrooke Court at Azalea Trace a good nursing home?
CMS gives Willowbrooke Court at Azalea Trace an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willowbrooke Court at Azalea Trace staffed?
Willowbrooke Court at Azalea Trace reports 4.90 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has Willowbrooke Court at Azalea Trace had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Willowbrooke Court at Azalea Trace have?
Willowbrooke Court at Azalea Trace is certified for 24 beds.