Nursing home · Top rated by CMS
Vivo Healthcare Normandy
8495 Normandy Blvd, Jacksonville, FL 32221 · Map
For profit - Limited Liability company · Part of Vivo Healthcare (11 facilities) · 120 certified beds
Vivo Healthcare Normandy is a Medicare-certified nursing home in Jacksonville, Florida. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.43 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Jan 11, 2024 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Vivo Healthcare Normandy compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.43 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.34 | 0.73 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.15 | 2.34 | 2.34 | below avg |
| Nursing staff turnover | 60.2% | 42.3% | 46.4% | above avg |
| Deficiencies cited, last inspection | 0.0 | 7.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 18, 2025 inspection was corrected by January 30, 2026
What inspectors found at Vivo Healthcare Normandy
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 3, 2022 - Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Feb 3, 2022 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Feb 3, 2022 - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 3, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 8495 Normandy Blvd
Jacksonville, FL 32221 - CMS certification #
- 105684
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 110.9
- Provider type
- Medicare and Medicaid
- First certified
- 1990-01-12
- Chain
- Vivo Healthcare (11 facilities)
- Setting
- Urban
Part of Vivo Healthcare
Vivo Healthcare operates 11 nursing facilities across the United States. View all Vivo Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Vivo Healthcare Normandy using Google Maps.
Other public records
- Emergency Generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Ascension St Vincent'S Riverside, Jacksonville. 6.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Fouraker Hills Rehab and Nursing Center, Jacksonville. 0.7 miles away, straight line.
- Nearest home health agency office
- Absolute Care Home Health Services LLC, Jacksonville. 2.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 32221 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Normandy Village Dialysis Center, Jacksonville, 1.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc - West Jacksonville, Jacksonville, 3.2 miles away, straight line (CMS rating 1 of 5 stars)
Davita Jacksonville Westside Dialysis, Jacksonville, 4.0 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 32221.
Hospice Of Florida, office in Jacksonville, 7.3 miles away, straight line
Community Hospice Of Northeast Florida Inc, office in Jacksonville, 12.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Heartland Hospice (Jacksonville), office in Jacksonville, 12.6 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Baptist Agewell Physicians Inc, Jacksonville. 8.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Vivo Healthcare Normandy a good nursing home?
CMS gives Vivo Healthcare Normandy an overall rating of 5 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Vivo Healthcare Normandy staffed?
Vivo Healthcare Normandy reports 3.43 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has Vivo Healthcare Normandy had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Vivo Healthcare Normandy have?
Vivo Healthcare Normandy is certified for 120 beds.