Nursing home · Top rated by CMS
North Bank Center for Rehabilitation and Healing
333 E Ashley St, Jacksonville, FL 32202 · Map
For profit - Limited Liability company · Part of Infinite Care (20 facilities) · 120 certified beds
North Bank Center for Rehabilitation and Healing is a Medicare-certified nursing home in Jacksonville, Florida. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.69 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Sep 25, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How North Bank Center for Rehabilitation and Healing compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.69 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.82 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.19 | 2.34 | 2.34 | below avg |
| Nursing staff turnover | 53.3% | 42.3% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 7.3 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 25, 2025 inspection was corrected by November 14, 2025
What inspectors found at North Bank Center for Rehabilitation and Healing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 25, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Sep 25, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Sep 25, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 25, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Sep 25, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 12, 2023 - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Oct 12, 2023 - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Oct 12, 2023 - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Oct 12, 2023 - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 19, 2023 - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Dec 9, 2021 - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Dec 9, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 333 E Ashley St
Jacksonville, FL 32202 - CMS certification #
- 105834
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 100.6
- Provider type
- Medicare and Medicaid
- First certified
- 1993-10-15
- Chain
- Infinite Care (20 facilities)
- Setting
- Urban
Part of Infinite Care
Infinite Care operates 20 nursing facilities across the United States. View all Infinite Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around North Bank Center for Rehabilitation and Healing using Google Maps.
Other public records
- Emergency In hurricane evacuation Zone C; generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Baptist Health Medical Center - Jacksonville, Jacksonville. 1.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Shands Jacksonville Medical Center, Jacksonville. 1.3 miles away, straight line.
- Nearest home health agency office
- Elite Home Health LLC, Jacksonville. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Owens Pharmacy. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 32202 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Jacksonville Mid-Town, Jacksonville, 0.8 miles away, straight line (CMS rating 1 of 5 stars)
Ara - West Jacksonville LLC, Jacksonville, 1.0 mile away, straight line (CMS rating 4 of 5 stars)
Baptist Medical Center - Pediatric Dialysis, Jacksonville, 1.2 miles away, straight line - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 32202.
Hospice Of Florida, office in Jacksonville, 1.4 miles away, straight line
Heartland Hospice (Jacksonville), office in Jacksonville, 7.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Community Hospice Of Northeast Florida Inc, office in Jacksonville, 9.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Baptist Agewell Physicians Inc, Jacksonville. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Hurricane evacuation zone
- Zone C (Duval C) on the Florida Know Your Zone evacuation zones. (Florida Division of Emergency Management, map updated Sep 19, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively high, inland flooding relatively high, coastal flooding relatively low, tornado relatively moderate, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is North Bank Center for Rehabilitation and Healing a good nursing home?
CMS gives North Bank Center for Rehabilitation and Healing an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is North Bank Center for Rehabilitation and Healing staffed?
North Bank Center for Rehabilitation and Healing reports 3.69 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has North Bank Center for Rehabilitation and Healing had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does North Bank Center for Rehabilitation and Healing have?
North Bank Center for Rehabilitation and Healing is certified for 120 beds.