Lilisity

Nursing home

Metro West Nursing and Rehab Center

5900 Westgate Drive, Orlando, FL 32825 · Map
For profit - Limited Liability company · Part of Sovereign Healthcare Holdings (43 facilities) · 120 certified beds

Medicare and Medicaid certified
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Metro West Nursing and Rehab Center is a Medicare-certified nursing home in Orlando, Florida. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.73 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Aug 28, 2025 cited 6 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
2 out of 5Staffing
120 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing2/5
Quality measures4/5
Long-stay quality5/5
Short-stay quality3/5

How Metro West Nursing and Rehab Center compares

This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityFlorida avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.733.863.89below avg
RN staffing (hrs/resident/day)0.670.730.68below avg
Aide staffing (hrs/resident/day)2.232.342.34below avg
Nursing staff turnover51.3%42.3%46.4%above avg
Deficiencies cited, last inspection6.07.39.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.73Total nurse hrs/resident/day
0.67RN hrs/resident/day
0.82LPN hrs/resident/day
2.23Aide hrs/resident/day
3.43Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff51.3%
Registered nurses56.5%
Administrator changes3 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 28, 2025Most recent inspection
6Deficiencies found
32Health inspection score
0Fines
  • Every deficiency from the August 28, 2025 inspection was corrected by September 28, 2025

What inspectors found at Metro West Nursing and Rehab Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Administration Deficiencies · Aug 28, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Resident Rights Deficiencies · Aug 28, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Aug 28, 2025 · Full report (PDF)
  • Potential for harm

    Provide routine and 24-hour emergency dental care for each resident.

    Quality of Life and Care Deficiencies · Aug 28, 2025 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Aug 28, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Aug 28, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 22, 2024 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Feb 22, 2024 · Full report (PDF)
  • Potential for harm

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Resident Rights Deficiencies · Feb 22, 2024 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Feb 22, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Feb 22, 2024 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Feb 22, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
5900 Westgate Drive
Orlando, FL 32825
CMS certification #
105868
Ownership
For profit - Limited Liability company
Certified beds
120
Avg residents/day
113.0
Provider type
Medicare and Medicaid
First certified
1994-10-21
Chain
Sovereign Healthcare Holdings (43 facilities)
Setting
Urban

Part of Sovereign Healthcare Holdings

Sovereign Healthcare Holdings operates 43 nursing facilities across the United States. View all Sovereign Healthcare Holdings facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Metro West Nursing and Rehab Center using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice
  • Emergency Generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources

Care and services

From the community’s website

What Metro West Nursing and Rehab Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care (page, checked Oct 15, 2026)
  • Nurse on site: 24 hours a day. Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. Hospice Care (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
Orlando Health-Health Central Hospital, Ocoee. 4.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Solaris Healthcare Windermere, Orlando. 2.6 miles away, straight line.
Nearest home health agency office
Aveanna Home Health, Orlando. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 32825 as metropolitan (metropolitan core).
Dialysis within 15 miles
Caring Heart Metro West Dialysis LLC, Orlando, 0.8 miles away, straight line (CMS rating 1 of 5 stars)
Bma - West Orlando, Orlando, 1.4 miles away, straight line (CMS rating 1 of 5 stars)
West Orange Orlando Dialysis Center LLC, Orlando, 2.5 miles away, straight line (CMS rating 1 of 5 stars)
Hospice
5 Medicare hospices tell CMS they serve ZIP code 32825.
Gentiva, office in Orlando, 8.5 miles away, straight line (CMS family survey rating 1 of 5 stars)
Adventhealth Hospice Care Central Florida, office in Altamonte Springs, 10.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of Lake & Sumter Inc, office in Tavares, 23.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Orlando Health Medical Group Inc, Orlando. 5.1 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Emergency power
Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspectionsOct 15, 2026No kitchen matched
Florida AHCA generator statusOct 15, 2026See above
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Metro West Nursing and Rehab Center a good nursing home?

CMS gives Metro West Nursing and Rehab Center an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Metro West Nursing and Rehab Center staffed?

Metro West Nursing and Rehab Center reports 3.73 total nurse hours per resident per day, compared with the Florida average of 3.86.

Has Metro West Nursing and Rehab Center had inspection problems?

Its most recent CMS inspection cited 6 deficiencies.

How many beds does Metro West Nursing and Rehab Center have?

Metro West Nursing and Rehab Center is certified for 120 beds.