Nursing home
Heartland Nursing & Rehab Center
3600 Old Boynton Road, Boynton Beach, FL 33436 · Map
For profit - Limited Liability company · Part of Excelsior Care Group (33 facilities) · 120 certified beds
Heartland Nursing & Rehab Center is a Medicare-certified nursing home in Boynton Beach, Florida. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.71 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Mar 13, 2025 cited 8 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heartland Nursing & Rehab Center compares
This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Florida avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.71 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.88 | 0.73 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.27 | 2.34 | 2.34 | below avg |
| Nursing staff turnover | 22.5% | 42.3% | 46.4% | below avg |
| Deficiencies cited, last inspection | 8.0 | 7.3 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 11, 2026 inspection was corrected by March 5, 2026
What inspectors found at Heartland Nursing & Rehab Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 13, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2025 · Full report (PDF) - Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Nov 16, 2023 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 28, 2022 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jul 28, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3600 Old Boynton Road
Boynton Beach, FL 33436 - CMS certification #
- 105755
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 112.6
- Provider type
- Medicare and Medicaid
- First certified
- 1992-01-16
- Chain
- Excelsior Care Group (33 facilities)
- Setting
- Urban
Part of Excelsior Care Group
Excelsior Care Group operates 33 nursing facilities across the United States. View all Excelsior Care Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heartland Nursing & Rehab Center using Google Maps.
Other public records
- Workplace safety 2 OSHA workplace safety inspections since 2022, 1 violation cited
- Emergency Generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 7, 2025: follow-up inspection, partial (safety). Case closed Sep 4, 2025. No violations cited. OSHA record. OSHA recorded the employer as Heartland Boynton Opco LLC.
- Mar 29, 2022: monitoring inspection, partial (health). Case closed Apr 8, 2025. 1 violation cited (1 other). Penalties: $1,761 proposed, $881 now. OSHA record. OSHA recorded the employer as Heartland of Boynton Beach FL, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Injury and illness log forms (OSHA 300 and 301) (1904.29(b)(4)). Penalty $1,761 proposed, $881 now. To be fixed by Jun 12, 2023. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Bethesda Hospital East, Boynton Beach. 2.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Boynton Beach Rehabilitation Center, Boynton Beach. 0.5 miles away, straight line.
- Nearest home health agency office
- Elder Alternatives Inc, Boynton Beach. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 33436 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Boynton Beach Gulf Stream, Boynton Beach, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Bethesda Dialysis, Boynton Beach, 0.6 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Boynton Beach Dialysis, Boynton Beach, 1.0 mile away, straight line (CMS rating 2 of 5 stars) - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 33436.
Hospice By The Sea Inc, office in Boca Raton, 12.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Palm Beach Hospice And Palliative Care By Morselife, office in West Palm Beach, 13.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Hospice Of Palm Beach County Inc, office in West Palm Beach, 15.7 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Cora Health Services Inc, Boynton Beach. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively high, inland flooding relatively low, coastal flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Heartland Nursing & Rehab Center a good nursing home?
CMS gives Heartland Nursing & Rehab Center an overall rating of 3 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heartland Nursing & Rehab Center staffed?
Heartland Nursing & Rehab Center reports 3.71 total nurse hours per resident per day, compared with the Florida average of 3.86.
Has Heartland Nursing & Rehab Center had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Heartland Nursing & Rehab Center have?
Heartland Nursing & Rehab Center is certified for 120 beds.