Lilisity

Nursing home

Ambassador Healthcare at College Park

13755 Golf Club Pkwy, Fort Myers, FL 33919 · Map
For profit - Corporation · Part of Excelsior Care Group (33 facilities) · 107 certified beds

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Ambassador Healthcare at College Park is a Medicare-certified nursing home in Fort Myers, Florida. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.64 hours per resident per day, below the Florida average of 3.86. Its most recent inspection on Jan 11, 2024 cited 15 deficiencies. Note: it carries a CMS abuse icon.

1 out of 5Overall CMS rating
1 out of 5Health inspections
2 out of 5Staffing
107 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • 1 fine totaling $78,430In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing2/5
Quality measures4/5
Long-stay quality5/5
Short-stay quality3/5

How Ambassador Healthcare at College Park compares

This facility vs. the Florida and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityFlorida avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.643.863.89below avg
RN staffing (hrs/resident/day)0.530.730.68below avg
Aide staffing (hrs/resident/day)2.222.342.34below avg
Nursing staff turnover40.2%42.3%46.4%below avg
Deficiencies cited, last inspection15.07.39.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.64Total nurse hrs/resident/day
0.53RN hrs/resident/day
0.89LPN hrs/resident/day
2.22Aide hrs/resident/day
3.43Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff40.2%
Registered nurses37.5%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 11, 2024Most recent inspection
15Deficiencies found
128Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $78,430, 1 total penalty.

What inspectors found at Ambassador Healthcare at College Park

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Immediate jeopardy

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Administration Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Immediate jeopardy

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Apr 30, 2025 · Full report (PDF)
  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 30, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Jul 8, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Nutrition and Dietary Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Nutrition and Dietary Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Jan 11, 2024 · Full report (PDF)
  • Potential for harm

    Observe each nurse aide's job performance and give regular training.

    Nursing and Physician Services Deficiencies · Jan 11, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
13755 Golf Club Pkwy
Fort Myers, FL 33919
CMS certification #
105387
Ownership
For profit - Corporation
Certified beds
107
Avg residents/day
98.4
Provider type
Medicare and Medicaid
First certified
1981-07-27
Chain
Excelsior Care Group (33 facilities)
Setting
Urban

Part of Excelsior Care Group

Excelsior Care Group operates 33 nursing facilities across the United States. View all Excelsior Care Group facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Ambassador Healthcare at College Park using Google Maps.

Other public records

  • Emergency In hurricane evacuation Zone A; in FEMA's high-risk flood area (Zone AE); generator: fully implemented permanent generator (Florida AHCA)
Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Gulf Coast Medical Center Lee Health, Fort Myers. 2.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Fort Myers Rehabilitation and Nursing Center, Fort Myers. 1.7 miles away, straight line.
Nearest home health agency office
Amity Associates LLC, Fort Myers. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 33919 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fort Myers Kidney Care Center, Fort Myers, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Fort Myers South Dialysis, Fort Myers, 2.2 miles away, straight line (CMS rating 5 of 5 stars)
Usrc Fort Myers South Dialysis, Fort Myers, 2.6 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
3 Medicare hospices tell CMS they serve ZIP code 33919.
Hope Hospice And Community Services Inc, office in Fort Myers, 3.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Lee Health System Inc, Fort Myers. 0.8 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Emergency power
Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
Hurricane evacuation zone
Zone A (Lee A) on the Florida Know Your Zone evacuation zones. (Florida Division of Emergency Management, map updated Sep 19, 2026)
Flood zone
Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. Base flood elevation 9 Feet NAVD88. (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very high, inland flooding relatively low, coastal flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspectionsOct 15, 2026No kitchen matched
Florida AHCA generator statusOct 15, 2026See above
Hurricane evacuation zone mapsSee above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Ambassador Healthcare at College Park a good nursing home?

CMS gives Ambassador Healthcare at College Park an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Ambassador Healthcare at College Park staffed?

Ambassador Healthcare at College Park reports 3.64 total nurse hours per resident per day, compared with the Florida average of 3.86.

Has Ambassador Healthcare at College Park had inspection problems?

Its most recent CMS inspection cited 15 deficiencies.

How many beds does Ambassador Healthcare at College Park have?

Ambassador Healthcare at College Park is certified for 107 beds.