Assisted Living
New Era
815 W Daughtery Rd, Lakeland, FL 33809 · Map
Licensed for 60 residents
New Era is a state-licensed assisted living community in Lakeland, Florida. It is licensed for 60 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What New Era says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care and Hospice
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Respite Care and Hospice
(page, checked Oct 15, 2026) - Provides transportation.
Scheduled transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pets allowed!
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Spacious, clean, semi-private and private rooms
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 60 residents
Assisted Living Facility 10535.
Nearest emergency room
4.2 miles
Lakeland Regional Medical Center, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| New Era this community | 60 | Not published | Active | No record | |
| The Villa at Carpenters | 1.4 mi | 52 | Not published | Active | No record |
| Savannah Villages of Lakeland | 1.5 mi | 55 | Not published | Active | No record |
| Lake Gibson Village | 1.6 mi | 165 | $4,950/mo | Active | 0 deficiencies, 0 sanctions |
| Grace Manor Suites | 1.8 mi | 77 | Not published | Active | 3 deficiencies, 0 sanctions |
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 10535
- License status
- Active
- Licensed capacity
- 60
- County
- Polk County
- Administrator
- Lorraine Cocker
Source: Florida state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Florida licensing record, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Florida, and other programs
How Medicaid pays for care in Florida
- Statewide Medicaid Managed Care (SMMC) Long-Term Care (LTC) program. Florida Medicaid's Long-Term Care program lists assisted living services as a covered service. There is a wait list, and people are released from it by priority score, not by how long they have waited. (state page)
- Waitlist. The Long-Term Care program has a wait list. People are released by priority score and frailty, not by time on the list. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for May 2, 2016 to May 2, 2018. Violations found: Fair Labor Standards Act (pay and hours). Employer as DOL recorded it: New Era Assisted Living (Bersonn, LLC). Case 1853021.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 4.2 mi, nursing home 1.4 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Lakeland Regional Medical Center, Lakeland. 4.2 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Wedgewood Healthcare and Rehabilitation Center, Lakeland. 1.4 miles away, straight line.
- Nearest home health agency office
- Baycare Home Care Inc, Lakeland. 5.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 33809 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Lake Vista Dialysis, Lakeland, 2.7 miles away, straight line (CMS rating 1 of 5 stars)
Davita Lakeland Dialysis, Lakeland, 3.7 miles away, straight line (CMS rating 1 of 5 stars)
Fresenius Kidney Care Lakeland, Lakeland, 4.0 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 33809.
Good Shepherd Hospice, office in Lakeland, 2.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Empath Hospice, LLC, office in Lakeland, 5.6 miles away, straight line
Compassionate Care Hospice Of Central Florida Inc, office in Lakeland, 9.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Lakeland Regional Health Systems Inc, Lakeland. 4.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Emergency power
- Fully Implemented Permanent Generator. (Florida AHCA generator status, as of Oct 15, 2026)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively moderate, inland flooding very low, wildfire relatively low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked16 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Florida Agency for Health Care Administration (AHCA) inspection records | Oct 15, 2026 | Nothing on record |
| Florida Medicaid provider list | Oct 15, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Florida AHCA generator status | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does New Era provide?
New Era is licensed by the state of Florida for assisted living in Lakeland, Florida. Its licensed capacity is 60 residents.
Does Lilisity rate New Era?
No. We publish state licensing details for New Era but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does New Era cost?
Assisted Living in Florida typically starts at $3,300 to $5,000 a month. Based on 248 communities that publish prices. These are area figures, not this community's price. New Era does not publish its prices.
How do I contact New Era?
Use New Era's website, neweraalf.com, or visit at 815 W Daughtery Rd, Lakeland, FL 33809.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid