Nursing home
West Haven Center for Nursing & Rehabilitation
310 Terrace Ave, West Haven, CT 06516 · Map
For profit - Limited Liability company · Part of Essential Healthcare (6 facilities) · 98 certified beds
West Haven Center for Nursing & Rehabilitation is a Medicare-certified nursing home in West Haven, Connecticut. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.74 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Jun 4, 2025 cited 15 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Haven Center for Nursing & Rehabilitation compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.74 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.75 | 0.70 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.34 | 2.28 | 2.34 | above avg |
| Nursing staff turnover | 37.4% | 37.9% | 46.4% | below avg |
| Deficiencies cited, last inspection | 15.0 | 12.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 25, 2025 inspection was corrected by December 22, 2025
What inspectors found at West Haven Center for Nursing & Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Nov 25, 2025 · Full report (PDF) - Potential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jun 4, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Jun 4, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Jun 4, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 310 Terrace Ave
West Haven, CT 06516 - CMS certification #
- 075201
- Ownership
- For profit - Limited Liability company
- Certified beds
- 98
- Avg residents/day
- 93.7
- Provider type
- Medicare and Medicaid
- First certified
- 1970-11-13
- Chain
- Essential Healthcare (6 facilities)
- Setting
- Urban
Part of Essential Healthcare
Essential Healthcare operates 6 nursing facilities across the United States. View all Essential Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Haven Center for Nursing & Rehabilitation using Google Maps.
Other public records
- Workplace safety 2 OSHA workplace safety inspections since 2020, 8 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 10, 2022: follow-up inspection, partial (health). Case closed Nov 4, 2022. No violations cited. OSHA record. OSHA recorded the employer as West Haven Center for Nursing & Rehabilitation.
- Sep 4, 2020: fatality or catastrophe inspection, partial (health). Case closed Jan 5, 2022. 8 violations cited (5 serious, 3 other). Penalties: $15,799 proposed, $7,900 now. OSHA record. OSHA recorded the employer as Regalcare at West Haven LLC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(a)(2)). Penalty $13,653 proposed, $6,827 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $0 proposed, $0 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(k)(3)). Penalty $0 proposed, $0 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Other than serious: Recording work-related injuries and illnesses (1904.4(a)). Penalty $2,146 proposed, $1,073 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(m)(2)(i)(c)). Penalty $0 proposed, $0 now. To be fixed by Apr 19, 2021. Contested by the employer.
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(m)(2)(i)(e)). Penalty $0 proposed, $0 now. To be fixed by Apr 19, 2021. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Griffin Hospital, Derby. 6.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Orange Health Care Center, Orange. 1.8 miles away, straight line.
- Nearest home health agency office
- Orange Visiting Nurse Association, Orange. 3.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06516 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc New Haven Home Dialysis, New Haven, 2.3 miles away, straight line
Usrc Orange Dialysis, Orange, 2.3 miles away, straight line (CMS rating 4 of 5 stars)
Davita New Haven Dialysis, New Haven, 2.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 06516.
Compassus - Greater Connecticut, office in Milford, 6.0 miles away, straight line (CMS family survey rating 2 of 5 stars)
Connecticut Hospice Inc, The, office in Branford, 7.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Affinity Care Of Connecticut LLC, office in Hamden, 7.6 miles away, straight line - Nearest geriatric medicine practice
- Hhc Physician Services PLLC, West Haven. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is West Haven Center for Nursing & Rehabilitation a good nursing home?
CMS gives West Haven Center for Nursing & Rehabilitation an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Haven Center for Nursing & Rehabilitation staffed?
West Haven Center for Nursing & Rehabilitation reports 3.74 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has West Haven Center for Nursing & Rehabilitation had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does West Haven Center for Nursing & Rehabilitation have?
West Haven Center for Nursing & Rehabilitation is certified for 98 beds.