Nursing home
Saint Mary Home
2021 Albany Ave, West Hartford, CT 06117 · Map
Non profit - Corporation · Part of Trinity Health (20 facilities) · 256 certified beds
Saint Mary Home is a Medicare-certified nursing home in West Hartford, Connecticut. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.78 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Nov 12, 2024 cited 7 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Saint Mary Home compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.78 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.66 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.30 | 2.28 | 2.34 | above avg |
| Nursing staff turnover | 18.5% | 37.9% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 12.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Saint Mary Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Mar 3, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 4, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Nov 12, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Nov 12, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 12, 2024 · Full report (PDF) - Potential for harm
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 12, 2024 · Full report (PDF) - Potential for harm
Give residents a notice of rights, rules, services and charges.
Resident Rights Deficiencies · Nov 12, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Nov 12, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Nov 12, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 10, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 10, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2021 Albany Ave
West Hartford, CT 06117 - CMS certification #
- 075085
- Ownership
- Non profit - Corporation
- Certified beds
- 256
- Avg residents/day
- 194.1
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- Trinity Health (20 facilities)
- Setting
- Urban
Part of Trinity Health
Trinity Health operates 20 nursing facilities across the United States. View all Trinity Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Saint Mary Home using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2005
- Workplace safety 2 OSHA workplace safety inspections since 2018, 2 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 19, 2005 to Nov 17, 2007. Violations found: Overtime. Back wages: $7,976 owed to 17 employees. Civil money penalties assessed: $660. DOL marked the employer as a repeat violator. Employer as DOL recorded it: Saint Mary Home (Mercy Community Health Inc.). Case 1492935.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 18, 2022: monitoring inspection, partial (health). Case closed May 31, 2023. 1 violation cited (1 serious). Penalties: $14,502 proposed, $10,151 now. OSHA record. OSHA recorded the employer as St. Mary Home.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $14,502 proposed, $10,151 now. To be fixed by Jan 5, 2023.
- Feb 15, 2018: referral inspection, partial (health). Case closed Oct 10, 2018. 1 violation cited (1 other). Penalties: $7,853 proposed, $3,927 now. OSHA record. OSHA recorded the employer as Saint Mary Home, INC.
Details
- Other than serious: Reporting a death, hospitalization, amputation or eye loss to OSHA (1904.39(a)(2)). Penalty $7,853 proposed, $3,927 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- St Francis Hospital & Medical Center, Hartford. 1.5 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Chelsea Place Care Center LLC, Hartford. 1.6 miles away, straight line.
- Nearest home health agency office
- Trinity Health Of New England At Home, Hartford. 1.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06117 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hartford Dialysis, Hartford, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Of Western Hartford, Bloomfield, 2.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Connecticut Children'S Medical Center, Hartford, 3.1 miles away, straight line - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 06117.
Trinity Health Of New England At Home, office in Hartford, 1.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hartford Healthcare At Home, office in East Hartford, 3.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Athena Home Health & Hospice, office in Farmington, 5.4 miles away, straight line (CMS family survey rating 1 of 5 stars) - Nearest geriatric medicine practice
- Connecticut Geriatric Specialty Group PC, West Hartford. 1.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Saint Mary Home a good nursing home?
CMS gives Saint Mary Home an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Saint Mary Home staffed?
Saint Mary Home reports 3.78 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Saint Mary Home had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Saint Mary Home have?
Saint Mary Home is certified for 256 beds.