Nursing home
Riverside Health Care Center
745 Main St, East Hartford, CT 06108 · Map
For profit - Limited Liability company · Part of National Health Care Associates (43 facilities) · 345 certified beds
Riverside Health Care Center is a Medicare-certified nursing home in East Hartford, Connecticut. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.74 hours per resident per day, below the Connecticut average of 3.83. Its most recent inspection on Jan 10, 2024 cited 15 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 3 fines totaling $61,394In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Riverside Health Care Center compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.74 | 3.83 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.33 | 2.28 | 2.34 | above avg |
| Nursing staff turnover | 19.4% | 37.9% | 46.4% | below avg |
| Deficiencies cited, last inspection | 15.0 | 12.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $61,394, 3 total penalties.
What inspectors found at Riverside Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 30, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 24, 2025 · Full report (PDF) - Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Aug 14, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 14, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 16, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 11, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jan 22, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 22, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 22, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 22, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jan 22, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 10, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 745 Main St
East Hartford, CT 06108 - CMS certification #
- 075257
- Ownership
- For profit - Limited Liability company
- Certified beds
- 345
- Avg residents/day
- 283.3
- Provider type
- Medicare and Medicaid
- First certified
- 1976-05-01
- Chain
- National Health Care Associates (43 facilities)
- Setting
- Urban
Part of National Health Care Associates
National Health Care Associates operates 43 nursing facilities across the United States. View all National Health Care Associates facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Riverside Health Care Center using Google Maps.
Other public records
- Website says A memory care unit, respite stays, nurse 24 hours a day, works with hospice, diabetes care
- Workplace safety 2 OSHA workplace safety inspections since 2020, 2 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Riverside Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Secured and/or dedicated dementia units
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
, we offer access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Management
(page, checked Oct 12, 2026) - 3 meals a day.
3 meals a day, plus an always available menu
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Furnished private and semi-private rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 18, 2022: follow-up inspection, partial (health). Case closed Jul 29, 2022. No violations cited. OSHA record. OSHA recorded the employer as Riverside Health Care Center, INC.
- Aug 11, 2020: fatality or catastrophe inspection, partial (health). Case closed Dec 9, 2020. 2 violations cited (2 other). Penalties: $11,567 proposed, $8,095 now. OSHA record. OSHA recorded the employer as Riverside Health Care Center, INC.
Details
- Other than serious: Recording work-related injuries and illnesses (1904.4(a)). Penalty $1,928 proposed, $1,348 now. To be fixed by Dec 10, 2020.
- Other than serious: Reporting a death, hospitalization, amputation or eye loss to OSHA (1904.39(a)(1)). Penalty $9,639 proposed, $6,747 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Hartford Hospital, Hartford. 2.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Trinity Hill Care Center, Hartford. 3.0 miles away, straight line.
- Nearest home health agency office
- Hartford Healthcare At Home, East Hartford. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06108 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc East Hartford Dialysis Center, East Hartford, 1.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita Hartford Downtown Dialysis, Hartford, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Connecticut Children'S Medical Center, Hartford, 2.1 miles away, straight line - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 06108.
Beacon Hospice, An Amedisys Company, office in East Hartford, 0.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hartford Healthcare At Home, office in East Hartford, 0.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Trinity Health Of New England At Home, office in Hartford, 3.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Adam Perry, MD, Hartford. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Riverside Health Care Center a good nursing home?
CMS gives Riverside Health Care Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Riverside Health Care Center staffed?
Riverside Health Care Center reports 3.74 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Riverside Health Care Center had inspection problems?
Its most recent CMS inspection cited 15 deficiencies.
How many beds does Riverside Health Care Center have?
Riverside Health Care Center is certified for 345 beds.