Nursing home
Pilgrim Manor
52 Missionary Rd, Cromwell, CT 06416 · Map
Non profit - Corporation · Part of Covenant Living (15 facilities) · 60 certified beds
Pilgrim Manor is a Medicare-certified nursing home in Cromwell, Connecticut. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.96 hours per resident per day, above the Connecticut average of 3.83. Its most recent inspection on Apr 23, 2024 cited 10 deficiencies.
- 1 fine totaling $12,048In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pilgrim Manor compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.96 | 3.83 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.82 | 0.70 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.45 | 2.28 | 2.34 | above avg |
| Nursing staff turnover | 42.1% | 37.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 10.0 | 12.8 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the May 1, 2025 inspection was corrected by May 22, 2025
Penalties in CMS records: 1 fine totaling $12,048, 1 total penalty.
What inspectors found at Pilgrim Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · May 1, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 24, 2024 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 22, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 52 Missionary Rd
Cromwell, CT 06416 - CMS certification #
- 075306
- Ownership
- Non profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 54.4
- Provider type
- Medicare and Medicaid
- First certified
- 1987-02-01
- Chain
- Covenant Living (15 facilities)
- Setting
- Urban
Part of Covenant Living
Covenant Living operates 15 nursing facilities across the United States. View all Covenant Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pilgrim Manor using Google Maps.
Other public records
Full public records, with dates and sources
Care and services
From the community’s website
What Pilgrim Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Entrance fee: charged.
We offer several entrance fee choices, including refundable options and a full continuum of care.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Middlesex Hospital, Middletown. 3.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Autumn Lake Healthcare at Cromwell, Cromwell. 0.6 miles away, straight line.
- Nearest home health agency office
- Middlesex Health Care At Home And Hospice Program, Middletown. 3.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Stop & Shop Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06416 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Pdi Middlesex Dialysis Center, Middletown, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Pdi Rocky Hill, Rocky Hill, 5.3 miles away, straight line (CMS rating 3 of 5 stars)
Herald Square Dialysis LLC, New Britain, 7.8 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 06416.
Middlesex Health Care At Home & Hospice Program, office in Middletown, 3.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Athena Home Health & Hospice, office in Farmington, 10.6 miles away, straight line (CMS family survey rating 1 of 5 stars)
Brighton Hospice Connecticut, LLC, office in Farmington, 10.9 miles away, straight line - Nearest geriatric medicine practice
- Hdc Care Solutions LLC, Middletown. 3.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Nothing on record |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Pilgrim Manor a good nursing home?
CMS gives Pilgrim Manor an overall rating of 4 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pilgrim Manor staffed?
Pilgrim Manor reports 3.96 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Pilgrim Manor had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Pilgrim Manor have?
Pilgrim Manor is certified for 60 beds.