Nursing home
Montowese Center for Health & Rehabilitation
163 Quinnipiac Avenue, North Haven, CT 06473 · Map
For profit - Limited Liability company · Part of National Health Care Associates (43 facilities) · 120 certified beds
Montowese Center for Health & Rehabilitation is a Medicare-certified nursing home in North Haven, Connecticut. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.85 hours per resident per day, above the Connecticut average of 3.83. Its most recent inspection on Oct 24, 2024 cited 13 deficiencies.
- 2 fines totaling $19,344In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Montowese Center for Health & Rehabilitation compares
This facility vs. the Connecticut and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Connecticut avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.85 | 3.83 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.49 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.16 | 2.28 | 2.34 | below avg |
| Nursing staff turnover | 52.3% | 37.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 12.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $19,344, 2 total penalties.
What inspectors found at Montowese Center for Health & Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 27, 2026 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · May 22, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · May 5, 2025 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 15, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Dec 23, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Oct 24, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 24, 2024 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Oct 24, 2024 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Oct 24, 2024 · Full report (PDF) - Potential for harm
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Oct 24, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Oct 24, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 24, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 163 Quinnipiac Avenue
North Haven, CT 06473 - CMS certification #
- 075017
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 107.3
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- National Health Care Associates (43 facilities)
- Setting
- Urban
Part of National Health Care Associates
National Health Care Associates operates 43 nursing facilities across the United States. View all National Health Care Associates facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Montowese Center for Health & Rehabilitation using Google Maps.
Other public records
- Website says A memory care unit, respite stays, nurse 24 hours a day, works with hospice, diabetes care
- Staff pay 1 federal wage case with violations found, since 2010
Full public records, with dates and sources
Care and services
From the community’s website
What Montowese Center for Health & Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Secured and/or dedicated dementia units
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
, we offer access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Management
(page, checked Oct 12, 2026) - 3 meals a day.
3 meals a day, plus an always available menu
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Furnished semi-private and private rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 1, 2010 to Jun 30, 2012. Violations found: Overtime. Back wages: $9,965 owed to 54 employees. Civil money penalties assessed: $11,880. DOL marked the employer as a repeat violator. Employer as DOL recorded it: Montowese Health & Rehab (Montowese Health & Rehabilitation Center, Inc). Case 1663798.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Griffin Hospital, Derby. 11.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Leeway, Inc, New Haven. 2.3 miles away, straight line.
- Nearest home health agency office
- Utopia Home Care Inc, East Haven. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 06473 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc North Haven Dialysis Center, North Haven, 2.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Hamden Dialysis, Hamden, 3.1 miles away, straight line (CMS rating 4 of 5 stars)
Fmc St. Raphael Dialysis Center - New Haven, New Haven, 4.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 06473.
Affinity Care Of Connecticut LLC, office in Hamden, 3.4 miles away, straight line
Connecticut Hospice Inc, The, office in Branford, 6.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Masonicare Home Health And Hospice Inc, office in Wallingford, 6.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Northeast Medical Group Inc, Hamden. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | Nothing on record | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Montowese Center for Health & Rehabilitation a good nursing home?
CMS gives Montowese Center for Health & Rehabilitation an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Montowese Center for Health & Rehabilitation staffed?
Montowese Center for Health & Rehabilitation reports 3.85 total nurse hours per resident per day, compared with the Connecticut average of 3.83.
Has Montowese Center for Health & Rehabilitation had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Montowese Center for Health & Rehabilitation have?
Montowese Center for Health & Rehabilitation is certified for 120 beds.